Lexus of Wichita

Forever vehicle My mom had had 3 previous lexus rx's and then switched the last 2 years. Until we came to test drive a new rx 2017, i dont think she had realized My mom had had 3 previous lexus rx's and then switched the last 2 years. Until we came to test drive a new rx 2017, i dont think she had realized how much she had missed the lexus brand. Corey risked his life with is test driving, and Erick was the go to when it came to numbers. It was a wonderful experience and i got watch my mom cry, hug, and pose with her new rx350 2017. With a bow. The bow was important. All the added accesories only took 1 day and the vehicle is perfect. Ive never seen her so happy. It is the car she deserves and lexus made it happen. Thank you Erick, and Corey. More

Excellent Customer Service Vy Nguyen was so professional and helpful to us. Vy and Scott went above and beyond to get us into our car, and I can’t thank them enough. Vy Nguyen was so professional and helpful to us. Vy and Scott went above and beyond to get us into our car, and I can’t thank them enough. More

"Unexpected experience" This was the least stressful car purchase I've ever experienced. From start to finish Vy explained the process and the various options in a knowledgea This was the least stressful car purchase I've ever experienced. From start to finish Vy explained the process and the various options in a knowledgeable, no pressure manner. I walked out of the dealership feeling like I made a great purchase and wasn't "sold" anything. I will definitely come back to Lexus of Wichita for my next vehicle purchase. More

Down to earth people No pushy gimmicks, tag teaming, or high pressure negotiations here. We had a refreshingly helpful, customer focused experience and very reasonable pri No pushy gimmicks, tag teaming, or high pressure negotiations here. We had a refreshingly helpful, customer focused experience and very reasonable price on our new car. I would buy here again. More

What an incredible experience In all my years of car shopping buying a car from Vy has been the most pleasurable and non pressured car buying experience ever. I chose to buy a use In all my years of car shopping buying a car from Vy has been the most pleasurable and non pressured car buying experience ever. I chose to buy a used vehicle and Vy and the Lexus team did everything in their power to make my experience wonderful and make sure that I was happy with my purchase. I would recommend Vy and the Lexus dealership to anyone looking for a new or used vehicle. More

Lance and the entire staff provided superb service . Lance was knowledgeable, patient, and efficient. He is an excellent salesman. Every employee we contacted had a can-do, positive, and friendly attitud Lance was knowledgeable, patient, and efficient. He is an excellent salesman. Every employee we contacted had a can-do, positive, and friendly attitude. I would return to Lexus of Wichita for a future car purchase. Well done. More

AMAZING. SIMPLE. Such a great experience We walked in to just look at vehicles and we were immediately greeted by the GM and an Account Executive immediatey stepping out of our vehicles. Neve We walked in to just look at vehicles and we were immediately greeted by the GM and an Account Executive immediatey stepping out of our vehicles. Never once were we pressured and we were accommodated the entire time, they even gave my 7 years old an adorable Lexus stuffed plush doggie. We test drive one vehicle and I fell in LOVE! Lance was so helpful, knowledgeable, and we were never pushed into doing anything. We left that afternoon because of a time restraint, but filled out an online app and Lance called me first thing Monday to let me know my car was ready. This was the most seamless and smooth car buying experience I have ever had! And we will be LOYAL Lexus customers! THANK YOU WALSER! More

Dream Car at last! I have waited for over 15 years to purchase an RX350! I knew exactly what I wanted, which made the whole process run much smoother. I did the majori I have waited for over 15 years to purchase an RX350! I knew exactly what I wanted, which made the whole process run much smoother. I did the majority of the sales work over the phone and by the time I got to the dealership, most of the paperwork was already done. Vy was not the original person I talked with, however, he did a great job with all the final details. Everything was explained clearly and he was able to answer any questions I had. We still had to wait longer than I would have liked for all the paperwork, but I would still recommend this dealership. More

Found my awesome new ride! Allan and Corey were helpful, informative and made the car buying experience enjoyable. Love my new car (NX 200t) and appreciate all their help today! Allan and Corey were helpful, informative and made the car buying experience enjoyable. Love my new car (NX 200t) and appreciate all their help today! More

Car Buying Naivete I had surmised that since this dealership did not pay their salespeople commission, that they were on salary. Either commission or salary would give I had surmised that since this dealership did not pay their salespeople commission, that they were on salary. Either commission or salary would give us great service. Right? Not so fast. Actually, I believe they work on a quota system, be it price or quantity driven. That disappointed me. When we first visited the dealership, the service was exceptional. We already knew the car we wanted, and our salesman was great! We wanted to get the car reviewed by our mechanic, drive it ourselves, etc. The second and third visits were handled by other than our salesman, who was trying to sell other buyers a car. Having a real estate background, writing the contract would certainly interest the salesperson. Not in the car business if they are with a new client. Again, that was handled by someone else. The two provisions I had asked my salesman to include in the contract, were not. This may be standard car sales service, but was not what I was expecting. We always advised him of when we would be coming, yet found that one in the hand was not worth more than two in the bush. More