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Lexus of Wichita
Wichita, KS
123 Reviews
Walser Lexus of Wichita proudly serves Wichita, Derby, Andover, Goddard, Haysville, Salina, Hutchison and south central Kansas. At Walser Lexus of Wichita, we take as much pride in our customer service as we do in our vehicles. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 123 reviews
June 07, 2011
When my daughter suddenly needed a good used car, I sold her mine. That left me without a vehicle. My wife has a 2004 Lexus RX330 that she loves. I looked at a few different cars, and decided on the 2011 her mine. That left me without a vehicle. My wife has a 2004 Lexus RX330 that she loves. I looked at a few different cars, and decided on the 2011 Lexus RX 350. The dealership did not have an RX 350 with the exact options/packages that I wanted. They sent the information of my sale to the plant so the plant would immediately ship the RX I wanted to my dealership. I know that Lexus has a reduced inventory resulting from production delays after the earthquake in Japan, but I was in a hurry to get my car. My salesman, Vu Nguyen, knew I wanted the car as quickly as possible. When he learned that the car ordered from the plant would not be ready for 3+ weeks, he searched other dealerships to find the exact car I wanted. Although he anticipated a week before it could be delivered, it arrived within two days. Vu and the dealership had my car prepped and ready for me to pick up just before I needed to leave on a long-planned family road trip. Because Vu strives to deliver great customer service for anyone coming in, he researched currently available rebates and found a current customer loyalty rebate for which I qualified due to the 2004 purchase of the RX 330 from Scholfield. Vu is truly an asset to Scholfield and the Lexus family. My wife has serviced her car at the Scholfield dealership for the past 7 years and we are very pleased with their customer care, professional attitudes, and quality service. More
by Lexus Happy
Employees Worked With
Jimmy Vu Nguyen
May 12, 2011
We recently used Schofield Lexus Mobile car wash service. We recently used Schofield Lexus Mobile car wash service. Our 2011 Lexus RX350 looked like it just came off the showroom floor. The young man who p We recently used Schofield Lexus Mobile car wash service. Our 2011 Lexus RX350 looked like it just came off the showroom floor. The young man who performed the service should be commended. This is a great idea. My wife especially likes the service for the convience and time it saves her. More
by bobcat1036
Employees Worked With
Dan Customer Service
April 15, 2011
I used to hate the car buying process but thanks to everyone at Scholfield Lexus I no longer dread going to the dealership. They made it the best car buying experience ever! I felt like part of the Lex everyone at Scholfield Lexus I no longer dread going to the dealership. They made it the best car buying experience ever! I felt like part of the Lexus family before I even bought a car. They went out of their way to make sure that everything was perfect for us. I can't say enough good things about the dealership, the sales people and the service department. Everyone was extremely friendly, not at all pushy, and very knowledgeable about the cars. Now that we have the car we can take it in for free car washes anytime, courtesy car when our car is being serviced and complimentary trips to the airport. They did everything possible to make sure that we were beyond satisfied and they definitely succeeded. I would recommend Scholfield Lexus to anyone who is looking to get amazing customer service, not just while you buy the car, but once you own it! More
by bjr7742
Employees Worked With
Tom Hamlin, Mitch Monnin
