Lexus of Wichita

Our purchasing experience with this dealership was exceptional. Rosalie & Scott were so helpful and professional. exceptional. Rosalie & Scott were so helpful and professional. More

I’ve had issues with a rattle in one of my doors. After the 3rd time it finally got bad enough that they figured out where it was coming from & fixed it. So far…my Lexus is quiet again!! After the 3rd time it finally got bad enough that they figured out where it was coming from & fixed it. So far…my Lexus is quiet again!! More

Good job. No problem. Would do it again. Thanks. Not a robot now or later. No problem. Would do it again. Thanks. Not a robot now or later. More

Jeff is always great! I loved the new services with videos and super nice massage chairs. You guys are the first class in Wichita! Thank you! I loved the new services with videos and super nice massage chairs. You guys are the first class in Wichita! Thank you! More

Erick and Rosalie are great. Tony is not. I have bought 9 cars for this dealership. It used to truly carry the fundamental aspect of what made Lexus great. Service. That's not th Tony is not. I have bought 9 cars for this dealership. It used to truly carry the fundamental aspect of what made Lexus great. Service. That's not the case now. The last car I bought (LC 500) was delivered dirty and we got NO help with infotainment. I watched YouTube to learn most of it. Lexus always makes good cars. That's why I buy them, but the dealer experience is more like a Kia or Nissan dealership. I had heard that he ownership had never owned a luxury dealership before and man does it show. I will still buy Lexus vehicles, but probably from Tulsa or Oklahoma City. 6 of my Lexus purchased here were from when I lived out of town and even out of state. I didn't have to come here, but I did because the service was that good. I can get the current level of service from way less dealerships. Ask the sales team about the leadership. If they're honest, they will tell you what they have shared with me. This place is bleeding loyal customers. I hope this helps. More

Good people with knowledge of my RX350. Smart kind friendly responsive to questions with clear answers. Smart kind friendly responsive to questions with clear answers. More

Jonathan was a pleasure to work with and very pleasant demeanor despite staying back late to complete the purchase . Tony was very helpful demeanor despite staying back late to complete the purchase . Tony was very helpful More

Jonathan and his manager (whose name, sadly, I do not recall) were both incredibly patient, understanding, and helpful. We had a number of questions before and after our purchase, and they have kindly an recall) were both incredibly patient, understanding, and helpful. We had a number of questions before and after our purchase, and they have kindly answered them with professionalism. We hope to continue our business with them when it is time to replace our second vehicle. More

The service department is always a consistent experience. Teammates are friendly and communicate well. Thanks for the level of service consistently provided. Teammates are friendly and communicate well. Thanks for the level of service consistently provided. More

Can’t say enough positive things about my experience in having the 5,000 mile check up completed on my 2025 RX350H at Walser automotive Ryan was very prompt and professional in picking up my vehicle and having the 5,000 mile check up completed on my 2025 RX350H at Walser automotive Ryan was very prompt and professional in picking up my vehicle and delivering it back after the service was completed. James kept me informed of the progress as the car was being serviced and the video sent was icing on the cake. Was a wonderful experience overall. More