Lexus of Wayzata

5-Star Review for Lexus of Wayzata We recently purchased a lightly used 2019 ES 350 from Lexus of Wayzata, and it was hands down the most stress-free car buying experience we’ve ever had. Cal w purchased a lightly used 2019 ES 350 from Lexus of Wayzata, and it was hands down the most stress-free car buying experience we’ve ever had. Cal was outstanding to work with—polite, informative, prompt, and thorough. He made sure we were completely comfortable and satisfied with our purchase from start to finish. Peyton took the time to walk us through the entire car, inside and out, ensuring we understood how to operate every feature and gadget. His patience and attention to detail were much appreciated. Becky made the paperwork process seamless. Even though we were purchasing from out of state, she handled all the tax, title, and licensing paperwork efficiently, making it incredibly easy on us. Overall, the team at Lexus of Wayzata went above and beyond. We couldn’t be happier with our experience and highly recommend them to anyone looking for a vehicle. More

John M is a superb friendly sales rep. No pressure and patient. A friendly guy. No pressure and patient. A friendly guy. More

My salesman Helton was great to deal with, no pressure. Sales Manager Matt Saunders was awesome. It’ was great to deal with Wayzeta Lexus. Sales Manager Matt Saunders was awesome. It’ was great to deal with Wayzeta Lexus. More

I’ve had mixed results with their Service Department; this past visit ended well but was problematic In lack of communication and follow through. In the end, the work was done, done at a lower cost I be this past visit ended well but was problematic In lack of communication and follow through. In the end, the work was done, done at a lower cost I believe due to some of the communication issues, and problem fixed, so outcome was GREAT. So over my last four visits, 1 was beyond exemplary and Lexus went OVER and ABOVE to rectify the problem. This most recent visit ended well but the experience was less than favorable. So Lexus Service does stand by their high quality Autos, it just doesn’t seem to go as well getting there as you’d think it should. Clearly some of that lies with us, in that we have high expectations because they are Lexus but basic communications between departments seems to be an issue to be aware of More

User friendly and very helpful explanations of what needed to be done to my car needed to be done to my car More

Jonathan was great to work with. Very knowledgeable about the different cars/suvs. Working with finance team was awesome…it took less than 1/2 hour..as he knew we had an appointmen Very knowledgeable about the different cars/suvs. Working with finance team was awesome…it took less than 1/2 hour..as he knew we had an appointment after! More

Helton is very personable, friendly to talk with and very knowledge about a variety of cars. His professionalism and attention to detail helped sell me on the car. He follows through with what he says he wil knowledge about a variety of cars. His professionalism and attention to detail helped sell me on the car. He follows through with what he says he will do as well. I would buy another car from him without hesitation! More

Bob H. Was a great salesman and found the car I wanted. Would recommend Lexus of Wayzata. Was a great salesman and found the car I wanted. Would recommend Lexus of Wayzata. More

I went ahead and deleted the positive review I previously left for this dealership due to my negative experience with the service center. What good is a positive sales experience if the service department t left for this dealership due to my negative experience with the service center. What good is a positive sales experience if the service department tries to rip you off. Dishonest. Won't be returning. More

We just purchased 2 vehicles at Lexus of Wayzata. Our salesman Johnathan was excellent as well as Becky who completed our paperwork. Our salesman Johnathan was excellent as well as Becky who completed our paperwork. More