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Lexus of Wayzata

Wayzata, MN

Overview
Employees
Reviews
Vehicles
4.8
2,089 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,089 reviews

May 17, 2024

I have always had fantastic service at L of Wayzata. I was in for an oil change this a.m. and it was done in a timely manner, at an hour. I have considered my many years of experience, and I find this More

by dupontdude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert M.
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May 17, 2024 -

dupontdude responded

Thank You for great service and pleasant service personnel. Dean

Helpful
May 15, 2024

Russel was knowledgeable, helpful and courteous. He was good to work with and fixed our issue. More

by sandy
Recommend Dealer
Yes
Employees Worked With
Russell Lawrentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Lexus of Wayzata responded

Hi Sandy, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Helpful
May 14, 2024

Awesome service finding ring that fell through hole in cup holder. Had to remove whole console to find it. Thank you!!! More

by jane.price
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Madson and Steve ?
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May 16, 2024 -

Lexus of Wayzata responded

Hi Jane, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

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May 08, 2024

Solid performance. Always done in time they told me. No surprises. Celeste provides excellent service. More

by Scomiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Blomquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Lexus of Wayzata responded

Hello Scomiller, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

Helpful 1
May 07, 2024

I purchased a 2019 Lexus RX from this dealership on 4/22/2024 and had a wonderful experience. Our salesman John was very knowledgeable, patient, and extremely helpful. After we decided to purchase th More

by Buffy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John MacEachern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Lexus of Wayzata responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation and have an amazing day!

Helpful
May 04, 2024

Greeted with a smile, helpful, very friendly and knowledgeable! Russell always followed up with me. More

by burquepk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Lawrentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Lexus of Wayzata responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

Helpful
May 03, 2024

We were not informed ahead that credit cards would not be accepted for payment 😝difficult as I didn’t carry $10000+ in cash More

by Jggsnyder
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t have names
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May 04, 2024 -

Lexus of Wayzata responded

Hello, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again! Take care!

Helpful
May 01, 2024

Great service; finished on schedule. Appreciated the attention Gabrielle gave me and her expertise. Always a joy! More

by Wiseca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GabrielleDorau
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May 03, 2024 -

Lexus of Wayzata responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Safe travels!

Helpful
April 28, 2024

Helton was an amazing resource as we navigated buying a new car after being in a bad car accident. Helton took time to get to know us and our needs, and skillfully and professionally guided us through the More

by K Erickson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Helton Cerqueira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Lexus of Wayzata responded

Hello, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

Helpful
April 27, 2024

Helton is an excellent sales representative. Easy to talk to a knowledgeable about the vehicles. More

by cw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Helton Cerqueira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Lexus of Wayzata responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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