Lexus of Wayzata

My salesman Helton was great to deal with, no pressure. Sales Manager Matt Saunders was awesome. It’ was great to deal with Wayzeta Lexus. Sales Manager Matt Saunders was awesome. It’ was great to deal with Wayzeta Lexus. More

I’ve had mixed results with their Service Department; this past visit ended well but was problematic In lack of communication and follow through. In the end, the work was done, done at a lower cost I be this past visit ended well but was problematic In lack of communication and follow through. In the end, the work was done, done at a lower cost I believe due to some of the communication issues, and problem fixed, so outcome was GREAT. So over my last four visits, 1 was beyond exemplary and Lexus went OVER and ABOVE to rectify the problem. This most recent visit ended well but the experience was less than favorable. So Lexus Service does stand by their high quality Autos, it just doesn’t seem to go as well getting there as you’d think it should. Clearly some of that lies with us, in that we have high expectations because they are Lexus but basic communications between departments seems to be an issue to be aware of More

User friendly and very helpful explanations of what needed to be done to my car needed to be done to my car More

Jonathan was great to work with. Very knowledgeable about the different cars/suvs. Working with finance team was awesome…it took less than 1/2 hour..as he knew we had an appointmen Very knowledgeable about the different cars/suvs. Working with finance team was awesome…it took less than 1/2 hour..as he knew we had an appointment after! More

Helton is very personable, friendly to talk with and very knowledge about a variety of cars. His professionalism and attention to detail helped sell me on the car. He follows through with what he says he wil knowledge about a variety of cars. His professionalism and attention to detail helped sell me on the car. He follows through with what he says he will do as well. I would buy another car from him without hesitation! More

Bob H. Was a great salesman and found the car I wanted. Would recommend Lexus of Wayzata. Was a great salesman and found the car I wanted. Would recommend Lexus of Wayzata. More

I went ahead and deleted the positive review I previously left for this dealership due to my negative experience with the service center. What good is a positive sales experience if the service department t left for this dealership due to my negative experience with the service center. What good is a positive sales experience if the service department tries to rip you off. Dishonest. Won't be returning. More

We just purchased 2 vehicles at Lexus of Wayzata. Our salesman Johnathan was excellent as well as Becky who completed our paperwork. Our salesman Johnathan was excellent as well as Becky who completed our paperwork. More

Service advisor and service tech were helpful and courteous. Excellent customer service was displayed here. courteous. Excellent customer service was displayed here. More

I had an exceptional experience with Lexus of Wayzata, and I want to give special recognition to John MacEachern for going above and beyond. From the moment we started the purchase process, John was incre and I want to give special recognition to John MacEachern for going above and beyond. From the moment we started the purchase process, John was incredibly professional, responsive, and accommodating—especially when it came to arranging a smooth and convenient delivery. What truly stood out was the way John handled a body issue that wasn’t apparent at the time of sale. Rather than brushing it off, he followed up promptly and took full ownership of making it right. That kind of integrity and customer care is rare and deeply appreciated. It’s clear that both John and the team at Lexus of Wayzata are committed to excellence, not just in selling vehicles, but in building long-term trust with their customers. I wouldn’t hesitate to recommend them to anyone looking for a luxury car and top-tier service. More