Lexus of Watertown

This is the most incredible dealership we have ever been to. The facilities and services are out of this world. The staff are professional, attentive and communicative. Ussa in sales was fantastic. We loved to. The facilities and services are out of this world. The staff are professional, attentive and communicative. Ussa in sales was fantastic. We loved working with him. He was kind and extremely helpful. He made the transaction seamless. We are actually excited for our first service appointments in 6 months because the place and people are so incredible. We have never experienced anything like this at a car dealership. A luxury, 5-star experience. More

Ussa was an excellent salesperson, knowledgeable, friendly and a true asset to Lexus of Watertown, friendly and a true asset to Lexus of Watertown, More

My wife and I had an outstanding experience purchasing our new TX550h+ at Lexus of Watertown. John B made the entire process smooth and enjoyable from start to finish. Because this model is so rare, we tr our new TX550h+ at Lexus of Watertown. John B made the entire process smooth and enjoyable from start to finish. Because this model is so rare, we traveled a long distance to get it, and the dealership even saved us an extra trip by expediting delivery earlier than expected. We highly recommend John and the entire staff! More

One of the best buying experiences. Ussa’s communication and service was exceptional from 1st email to follow up post delivery. Ussa kept me updated through the entire ordering process. Ussa’s communication and service was exceptional from 1st email to follow up post delivery. Ussa kept me updated through the entire ordering process. More

There are only two words you need to know if you are going to buy a car here: Herb Kunins. He’s an original, for sure - and it’s like buying a car from your favorite uncle. He knows everything, works en going to buy a car here: Herb Kunins. He’s an original, for sure - and it’s like buying a car from your favorite uncle. He knows everything, works entirely to ensure you are happy, and ensures you leave happy (even if there’s no deal that day). A xxxxxxpro. More

Great people to work with. Helpful, professional and honest. Love the car we bought and the process was quicker and less stressful than many previous car buying experiences. Helpful, professional and honest. Love the car we bought and the process was quicker and less stressful than many previous car buying experiences. More

Usaa was incredibly helpful in working with us to determine the best vehicle to meet our needs. We ended up with an RX350H that we absolutely love! Usaa spent an extraordinary amount of time, extendi determine the best vehicle to meet our needs. We ended up with an RX350H that we absolutely love! Usaa spent an extraordinary amount of time, extending into closing of the dealership, going through all of the features and making sure I was comfortable before leaving the dealership. I have always dreaded going to a dealership to purchase a vehicle. I was never comfortable and always felt like the salesperson didn’t meet my specific needs so I signed where I needed to get the vehicle o needed and more importantly, get out of there. My experience with Usaa was far different than previous trips to a dealership. He was kind, friendly and most notably, interested in finding the right SUV for me and my family at a reasonable cost. Thank you Usaa! More

I had an excellent experience purchasing my Lexus thanks to the amazing service I received from my sales representative. She was professional, attentive, and made the entire process smooth, stress-free, and to the amazing service I received from my sales representative. She was professional, attentive, and made the entire process smooth, stress-free, and enjoyable from start to finish. Her kindness, honesty, and dedication to customer satisfaction truly exceeded my expectations, and I highly recommend working with her. More

Ussa was a pleasure to work with through the entire buying process. He was quick to answer questions, provide information and there was no high sales pressure. He worked with us and the dealership to g buying process. He was quick to answer questions, provide information and there was no high sales pressure. He worked with us and the dealership to get us a price we were comfortable with. He also spent a lot of time at delivery to walk us through the features of the car More