Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Watertown
Watertown, MA
1,839 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2023 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,839 reviews
March 30, 2025
Kevin Silva in the sales department is the best salesman the dealership has and a true asset to the company! His commitment, professionalism, and dedication is truly exceptional and I would recommend him to the dealership has and a true asset to the company! His commitment, professionalism, and dedication is truly exceptional and I would recommend him to anyone looking for a new Lexus! Kevin will go above and beyond to find the perfect car for you! Being a very long term client of Lexus of Watertown for over 10 years, Kevin knows exactly how to wow me with his experience and expertise in selling vehicles. We both share the same commonality of loving cars and it was an absolute pleasure to work with him. Kevin is super knowledgeable when it comes the models that Lexus has to offer and did not make you feel pressured at all when making a decision. Words cannot describe how amazing it was to work with him and looking forward to a lot more deals in the foreseeable future! Keep up the incredible work Kevin and thank you for everything! More
by aberaldi
Employees Worked With
March 30, 2025
From start to finish, the experience was amazing at Lexus of Watertown. Steve was so helpful and made the process painless. His humor also made us feel like we knew him forever. We'd HIGHLY recommend asking of Watertown. Steve was so helpful and made the process painless. His humor also made us feel like we knew him forever. We'd HIGHLY recommend asking for him when you're searching for a new or pre-owned vehicle. More
by cshelle68
Employees Worked With
March 30, 2025
Ussa was wonderful and excellent in every way and help me get the carni wanted thank you lexus of watertown get the carni wanted thank you lexus of watertown More
by kimtran10970
Employees Worked With
March 30, 2025
friendly knowledgeable staff. easy to deal with, no pressure. highly recommend the dealership. 5 star easy to deal with, no pressure. highly recommend the dealership. 5 star More
by barphoto
Employees Worked With
March 28, 2025
Great Dealership Ask for Steven B! Everything went well and Steve showed me all the Benefits at Lexus of Watertown!! Everything went well and Steve showed me all the Benefits at Lexus of Watertown!! More
by vodosaintfleur1.vsf
Employees Worked With
March 28, 2025
I visited Lexus of Watertown to get an appraisal for my NX. Steve was the agent who helped. He was perfect, very knowledgeable, very helpful, and walked me through the process. It was a great experience. NX. Steve was the agent who helped. He was perfect, very knowledgeable, very helpful, and walked me through the process. It was a great experience. More
by alkispapachristos
Employees Worked With
March 25, 2025
Herb and the rest of the team at Lexus made buying a car a very pleasant process. I never felt pressured, I only felt like they wanted to help me get my dream car if they could. And they did! Thank you all a very pleasant process. I never felt pressured, I only felt like they wanted to help me get my dream car if they could. And they did! Thank you all so much. More
by Maisie
March 22, 2025
I had a great experience working with Kevin Silva. He patiently answered all my emails during our 3 or 4 month wait for a vehicle, and handled it wonderfully when I changed my mind on color halfway t He patiently answered all my emails during our 3 or 4 month wait for a vehicle, and handled it wonderfully when I changed my mind on color halfway thru the wait 😊. The final sale was quick and transparent. Taking delivery of the car, Kevin walked us thru all the details of the car and included services, and was available to help me even after the sale was complete. More
by ly.betty
Employees Worked With
March 21, 2025
The sales process is always smooth and efficient , we come to see the same dealer for many years, because he is very helpful and knowledgeable come to see the same dealer for many years, because he is very helpful and knowledgeable More
by Jflekel
Employees Worked With
March 19, 2025
Used help us find the perfect vehicle! He is super patient and professional! The dealership also nice and enjoyable! He is super patient and professional! The dealership also nice and enjoyable! More
by panqianqian2014
Employees Worked With
