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Lexus of Watertown
Watertown, MA
1,966 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2024 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,966 reviews
January 02, 2026
Alec is very helpful and laid back young guy. He is very patient and really took care of us. He is the best ! He is very patient and really took care of us. He is the best ! More
by rblwcz
Employees Worked With
January 02, 2026
Simply put - the easiest and most efficient buying process I’ve ever experienced. Thank you for the top notch service! process I’ve ever experienced. Thank you for the top notch service! More
by Ryan D
January 01, 2026
⭐️⭐️⭐️⭐️⭐️ I had a great experience working with Kevin Silva while purchasing multiple Lexus TX vehicles. He was professional, knowledgeable, and made the process smooth every time. I highly recommend K Silva while purchasing multiple Lexus TX vehicles. He was professional, knowledgeable, and made the process smooth every time. I highly recommend Kevin for anyone looking for excellent service and a stress-free car-buying experience. More
by Mohsenelsafty
Employees Worked With
January 01, 2026
USSA is the best! ! I’ve already purchased 4 cars with him, and he makes the process easy. Most importantly, as a customer, he makes me feel that he’s on my side and lo ! I’ve already purchased 4 cars with him, and he makes the process easy. Most importantly, as a customer, he makes me feel that he’s on my side and looking out for my best interests. I 100% recommend him More
by Mariaariasruiz
Employees Worked With
December 31, 2025
#1 Lexus Dealership around! ! Over 19 years with them and I will keep continue to go! ! Over 19 years with them and I will keep continue to go! More
by Maria111
Employees Worked With
December 31, 2025
Ussa was so amazing, I really couldn’t have asked for more. He is so kind, caring, and thoughtful. He made my shopping, buying, and pickup experience an absolute pleasure. more. He is so kind, caring, and thoughtful. He made my shopping, buying, and pickup experience an absolute pleasure. More
by Sabina B.
Employees Worked With
December 29, 2025
Kevin Silva and Alex in Finance were very helpful throughout the purchase process. We greatly appreciate the professional and personal service provided. throughout the purchase process. We greatly appreciate the professional and personal service provided. More
by pbh510
December 29, 2025
Kevin Silva made our car shopping experience incredibly pleasant! He was informative, professional and quite personable. He was enthusiastic and positive without being pushy. pleasant! He was informative, professional and quite personable. He was enthusiastic and positive without being pushy. More
by CHH
December 27, 2025
Ussa is the best salesperson I've ever dealt with he took the time to do everything possible to make my experience the best it could be I can't recommend him enough the absolute best the time to do everything possible to make my experience the best it could be I can't recommend him enough the absolute best More
by Mcgrath274
Employees Worked With
December 27, 2025
Lexus of Watertown delivered a consistently positive experience. Kevin Silva was professional, attentive, and easy to communicate with throughout the process. Expectations were clearly set, follow-throu experience. Kevin Silva was professional, attentive, and easy to communicate with throughout the process. Expectations were clearly set, follow-through was strong, and everything went exactly as discussed. Overall, a well-run dealership with a genuine focus on the customer. More
by lpetrella33
Employees Worked With
