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Lexus of Watertown

Watertown, MA

4.9
1,881 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2024 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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330 Arsenal St

Watertown, MA

02472

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Showing 1,881 reviews

June 27, 2025

A great experience working with Alec Nicholson. He represented Lexus of Watertown well. His knowledge of all Lexus products and his patient assistance with my questions was so helpful. He commun More

by Paul C
Recommend Dealer
Yes
Employees Worked With
Alec Nicholson
June 25, 2025

I had a fantastic experience working with Kenvin Silva. From start to finish, he was professional, knowledgeable, and genuinely helpful without being pushy. HE answered all my questions, walked me through More

by Darith Leng
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Lexus of Watertown responded

Darith, we're happy to hear that Kenvin provided you with such a positive experience at Lexus of Watertown. Thank you for sharing your feedback and enjoy your new ride!

June 17, 2025

A Five Star thank you to Lexus of Watertown and salesman Kevin Silva who made my first-time purchase of a Lexus a great experience. Kevin was personable, prompt to respond, and patient in answering all my q More

by babstf018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
Jun 17, 2025 -

Lexus of Watertown responded

We're delighted to hear that Kevin made your first Lexus purchase a memorable experience at Lexus of Watertown! It's fantastic to know he went above and beyond with his service. Thank you for the enthusiastic recommendation, and enjoy your new ride!

June 13, 2025

Kevin Silva was our salesman at Lexus of Watertown where we purchased our 2025 Lexus UX300h, he was top notch explaining what we needed to know and gave us a great deal. Would recommend him highly. More

by Deb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
Jun 13, 2025 -

Lexus of Watertown responded

Deb, thank you for recommending Kevin and sharing your positive experience at Lexus of Watertown! We're delighted to hear that he provided top-notch service. Enjoy your new 2025 Lexus UX300h!

June 06, 2025

Catherine Rogers, Finance Director and Kevin Silva, Lease and Sales Associate of Lexus of Watertown are both impressive professionals who go over and beyond expectations. They are knowledgeable, laser More

by fbshifman
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Catherine Rogers
Jun 09, 2025 -

Lexus of Watertown responded

Thank you for sharing such a glowing review of your experience with Catherine and Kevin at Lexus of Watertown! We're delighted to hear that their dedication and professionalism made your visit an absolute pleasure. We appreciate the support!

June 06, 2025

Jaimie is a fantastic service advisor. Does an excellent job all the time. Always going above and beyond. Very professional and always a pleasure to work with. I highly recommend her as yo More

by Mre712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaimie Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Lexus of Watertown responded

Thank you for the glowing review! We're delighted to hear that Jaimie consistently provides excellent service at Lexus of Watertown. Your recommendation means a lot, and we'll be sure to share your kind words with her!

June 05, 2025

Ussa is a great salesman a real professional always going the extra mile and taking the time to explain everything. Very honest. More

by Mre712
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaimie Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Lexus of Watertown responded

Thank you for highlighting Ussa's professionalism and dedication at Lexus of Watertown! We're delighted to know he made your experience informative and honest. We appreciate your feedback!

June 05, 2025

Kevin Silva in the sales department is the best salesman the dealership has and a true asset to the company! His commitment, professionalism, and dedication is truly exceptional and I would recommend him to More

by aberaldi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Lexus of Watertown responded

Thank you for sharing such a glowing review! We're delighted to hear that Kevin provided exceptional service and helped you find the perfect Lexus at Lexus of Watertown. Enjoy your new 2025 NX 350 hybrid!

June 03, 2025

I just bought and sold my car at Lexus of Watertown and worked with Herb. Everyone there is helpful, efficient and professional. Would only use this dealership in the future! More

by withit7
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Herb Kunins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Abutaleb
Jun 03, 2025 -

Lexus of Watertown responded

We're delighted to hear that Herb and the team at Lexus of Watertown provided you with such a positive experience! Thank you for choosing us, and we look forward to assisting you again in the future.

June 02, 2025

Ussa made us feel super comfortable with our purchase, he was courteous and did not hesitate to accommodate all of our needs. My experience was top notch. More

by CC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Lexus of Watertown responded

We're delighted to hear that Ussa made your experience at Lexus of Watertown a top-notch one! Our team is always here to ensure you feel comfortable and well taken care of. Enjoy your new vehicle!

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