Lexus of Valencia

Very pleasant Very good, and loan car was first rate. Service is the best, even if it is more expensive. I will continue to use Lexus of Valencia. Very good, and loan car was first rate. Service is the best, even if it is more expensive. I will continue to use Lexus of Valencia. More

I have been going to this dealership since 2001 when I got my first Lexus IS 300. I moved out of the area in 2007 and used another dealership nearby. Now I am glad that I'm back in Santa Clarita for 4 yea got my first Lexus IS 300. I moved out of the area in 2007 and used another dealership nearby. Now I am glad that I'm back in Santa Clarita for 4 years. My first experienced with Scott when I had my old 2009 IS 250 serviced was exceptional. My recent visit for IS F with Scott last week was really great. He helped me out and fixed the problem. I'm really satisfied and I hope that Scott would be there on my next visit. I would highly recommend this dealership because of his professional service. Thanks again, Scott. More

IS 250 Bought my first new car from Lexus Valencia. They didn't have the IS250 F in the color I wanted but Eddie and the manager were very accommodating, got Bought my first new car from Lexus Valencia. They didn't have the IS250 F in the color I wanted but Eddie and the manager were very accommodating, got the car shipped to them overnight. I never felt pressured, everyone at the dealership was very friendly. John was super helpful in setting up bluetooth and showing me how all the fancy buttons/knobs work. I would highly recommend this dealership to anyone looking to purchase a car. More

Scott Melville has been my service person for the last few years, and the only reason I kept my Lexus ES350 is because of his service. He is very nice, always willing to help out, and lets me know when th few years, and the only reason I kept my Lexus ES350 is because of his service. He is very nice, always willing to help out, and lets me know when the car will be ready. I feel very comfortable leaving my car with him. He also has my loaner car ready by the time I check-in. The loaner car was very nice "GS350", now I know my next car will be. Anyway, I love the dealership and would recommend it. More

I just want to say Scott Melville is an asset to Lexus of Valencia!!! He is the true meaning of Customer Service. I not only recommend this dealership to friends and family to purchase their vehicles but I Valencia!!! He is the true meaning of Customer Service. I not only recommend this dealership to friends and family to purchase their vehicles but I also recommend Scott. I know Scott is always honest and will always explain in detail everything I need to know. Thank you Scott for giving the best service ever !! E. Moran More

Bryan is the beezneez. Super friendly and actually makes it a pleasure to drive an hour out just to get my car serviced. I'm like, "Hey Bryan!" And he's like, "Hey, _____! How is school over at _____?" Like it a pleasure to drive an hour out just to get my car serviced. I'm like, "Hey Bryan!" And he's like, "Hey, _____! How is school over at _____?" Like whaaaaat! This man remembers the intricacies of my life! He's practically my best friend at Lexus of Valencia. Totes the best dealer ever, I can vouch... car dealer, to be more specific. Keep up the good work, Bryan! More

Minas (Mike) Kasabyan provided excellent service! He had always been very helpful and made sure that my car (RX450h) was well maintained. I especially appreciate the quick attention he gave me regarding my always been very helpful and made sure that my car (RX450h) was well maintained. I especially appreciate the quick attention he gave me regarding my concern about my car running over an object on the freeway. The problem was fixed in such a quick turn around. Thank you much. I will definitely come back to Lexus of Valencia for my car's regular maintenance. Excellent customer service like that of Minas' (Mike) makes your dealership a number one choice. Liz Jennerson Southern California Edison More

My husband and I own two Lexus vehicles: LS 430 and an SC 430. As you can see, we are big Lexus fans! The reason for our recent visit was routine maintenance, but it's important to note that we no longer 430. As you can see, we are big Lexus fans! The reason for our recent visit was routine maintenance, but it's important to note that we no longer live close to Lexus of Valencia (there is a dealership that is closer). And the reason why I have given such a high rating here, is that my husband and I have been so impressed with the quality of service and, most importantly, our many-years relationship with Scott in the Service Dept. at the Valencia dealership, that we just keep coming back even though we have a longer drive! Scott has always been honest with us and explained things when we didn't understand the work that was needed. He's always been genuinely friendly. In short, we trust him! And when you find people and groups that you know, from experience, are worthy of trust, you want to keep them around! Oh yes, and we bought our LS, used, from the same dealership! Again, we are fans! Tanii Carr More

OUTSTANDING SERVICE!!!! Everyone in the service department is very attentive. I purchased a 2013 Lexus RX350 and my 10,000 mile service was due. Mike Kasabyan immediately greeted me upon arrival. I department is very attentive. I purchased a 2013 Lexus RX350 and my 10,000 mile service was due. Mike Kasabyan immediately greeted me upon arrival. I was given a loaner car to go to work. When I returned the vehicle was washed and clean, ready to go. Mike took the extra time to check that all was clean and taken care of. I enjoy dealing with the entire staff at Lexus of Valencia. I highly recommend them! Thank you all! More

I brought my 2010 Lexus 460GX for a 20,000 mile service to Lexus of Valencia. Mike was my service technician who was awesome. Mike attended to me right away and addressed all the questions and concerns I to Lexus of Valencia. Mike was my service technician who was awesome. Mike attended to me right away and addressed all the questions and concerns I had. I also got a loaner vehicle from him so I didn't have to wait around and I could do errands around the City of Valencia. It was a nice loaner car too I might add. It was a Lexus RX350. Service for my vehicle took about 2 1/2 hours and they washed the exterior and armoralled the tires to my vehicle. This is my thrid trip to Lexus of Valencia since owning my 20102 Lexus GX460. The waiting room is nice and they have complimentary drinks, dounts and free internet access next to the complimentary drinks and food. All in all, a very pleasent experience for me at Lexus of Valencia. More