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Lexus of Valencia

Valencia, CA

4.4
534 Reviews

24033 Creekside Road

Valencia, CA

91355

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534 Reviews of Lexus of Valencia

July 23, 2024

Thank you to the staff of Keyes Lexus Valencia Thank You Al for your assistance in getting us the car that we want and need. It’s a Lexus and I am so impressed with this SUV., I love this car. Al , I am More

by jonjon_salas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Malasig, Al Gaffar
Jul 24, 2024 -

Lexus of Valencia responded

Hi Jonjon, thank you for sharing your wonderful experience with Al and the team at Lexus of Valencia! We're delighted to hear that you had a smooth and enjoyable car-buying process. We appreciate your kind words and look forward to serving you again in the future.

June 21, 2024

Lexus of Valencia had the make and model we were looking for and our sales person went above and beyond to make the deal possible for the right price. We are very happy with our purchase and highly recommen More

by :D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Soluman
Jun 24, 2024 -

Lexus of Valencia responded

Hi! Thank you for sharing your positive experience with us at Lexus of Valencia. We're thrilled to hear that we had the perfect vehicle for you and that our sales team provided exceptional service to make it happen. We appreciate your recommendation and hope to see you again soon!

May 22, 2024

Purchased a 2021 Hyundai from this place. Signed and drove off the lot on 7/18/23. I followed up for 2 months after not receiving my registration and tags. Come to find out my “finance has More

by KingTello
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Al Gaffar
May 23, 2024 -

Lexus of Valencia responded

We sincerely apologize for the experience you've had with our dealership. We take these matters very seriously and are committed to resolving them. We understand your frustration and the distress caused by the issues with your finance application, registration, and the subsequent contract complications. We also take allegations of fraudulent activity with the utmost concern. Please contact our General Manager, Mark Haynes. directly at markhaynes@lithia.com so we can address your concerns promptly and work towards a resolution.

May 19, 2024

The Sale person was awesome friendly and polite, he really did help me a lot by explaining what I needed to know I thank him very much. More

by o.senda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sohaib Soluman
May 21, 2024 -

Lexus of Valencia responded

Hi, thank you so much for your kind words! We're thrilled to hear that you had a great experience with our salesperson. Providing excellent customer service is always our top priority. If you have any more questions or need further assistance, feel free to reach out to us.

May 03, 2024

They didn’t have a big inventory of the model I was looking for but tried hard to get me a good deal. More

by Umchristine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wesley
May 06, 2024 -

Lexus of Valencia responded

Hi, thank you for taking the time to share your feedback. We're glad to hear that our team made an effort to find you a good deal, despite the limited inventory. We appreciate your patience and hope to have more options available for you in the future.

May 02, 2024

This is an excellent dealership. I highly recommend it to anyone looking to buy a Lexus. More

by suzyqfats2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Balen, Sales Consultant I give him a five rating., Mark sales manager I give him a five and Robert in finance I give him a five.
May 03, 2024 -

Lexus of Valencia responded

Hi Suzy, thank you so much for your kind words about our dealership! We're thrilled to hear that you had such a positive experience with us and appreciate your recommendation. If you ever need anything in the future, please don't hesitate to reach out. Thank you again!

April 29, 2024

Great Experience! ! Perfect salesman, he delivered my car, my wife and I are super happy. I recommend this dealership’s for all your Lexus needs More

by Deronlott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Haynes and Steve from Internet
Apr 30, 2024 -

Lexus of Valencia responded

Hi, thank you so much for your kind words! We're thrilled to hear that you had a great experience at our dealership and that our salesman was able to deliver exactly what you were looking for. We appreciate your recommendation and look forward to serving you again in the future.

April 19, 2024

Nice and experienced staff. Good cars. Had the food makes and models. Would go back again! More

by ryanholvin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Gaffar
Apr 22, 2024 -

Lexus of Valencia responded

Hi Ryan, thank you for the positive feedback! We're glad to hear you had a great experience with our staff and found our cars to be of high quality. We look forward to welcoming you back again in the future!

April 03, 2024

I had a great experience when buying ES 300, form sales to the finance dept More

by Daveb9111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Gaffar
Apr 04, 2024 -

Lexus of Valencia responded

Hi Dave, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great time purchasing your new vehicle. If you ever need anything in the future, feel free to reach out. Drive safe!

March 29, 2024

Lexus of Valencia is not close to my home, but Mark Malasig quoted me the best lease price on a 2023 RZ that I could find anywhere. Even more importantly, after sending an Uber to pick me up and drive More

by B Reed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Malasig, Robert Zakaryan
Apr 01, 2024 -

Lexus of Valencia responded

Hi! Thank you for sharing your experience with us at Lexus of Valencia. We're thrilled to hear that Mark and Robert provided exceptional service during your car leasing process. We appreciate your loyalty and look forward to assisting you with your next lease in the future.

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