Lexus of Tampa Bay

doug was really helpful when we got there the first time, customer service was really great from the pre sale up the post sale, they made sure that everything is well even after the sale customer service was really great from the pre sale up the post sale, they made sure that everything is well even after the sale More

I was really dreading the whole dealer/ consumer interaction that happens when you look to buy a car, but that was a thing of the past when my husband and I worked with Eric. Eric dealt with all my interaction that happens when you look to buy a car, but that was a thing of the past when my husband and I worked with Eric. Eric dealt with all my questions and concerns by making sure I had the correct information and that I felt satisfied with the answer. Eric was extremely patient through all my mind changes of different Lexus cars. Best of all, I was not harrassed during the negotiation process or afterwards when I needed some time to think about what car I wanted to purchase. Eric was truly outstanding and along with his sales manager, Michael Lee, they made a powerhouse team. If you want a great experience while looking to buy a car, visit Lexus of Tampa Bay and ask for Eric Starling. More

This was my first time in a Lexus dealership. I had found a car online that my wife and I liked. When we approached the Pre-Owner showroom Mark Watson greeted us and cared for our needs as a consummat found a car online that my wife and I liked. When we approached the Pre-Owner showroom Mark Watson greeted us and cared for our needs as a consummate professional. We never felt pressured and Mark offered any assistance we required. If you are looking for a new or pre-owned vehicle you need look no further than Lexus of Tampa Bay, just ask for Mark Watson. More

This purchase was easy. Larry was very knowledgeable about the cars in inventory and we were able to find a suitable match in a short time. A good person to look up if you go there. about the cars in inventory and we were able to find a suitable match in a short time. A good person to look up if you go there. More

Esther Ortiz is a wonderful salesperson to work with. She is very knowledgeable a to work with. She is very knowledgeable about the Lexus cars and very efficient. I bought my first Lexus on 2002 with her so when I decided to buy the new one I knew where and with whom I wanted to do business with. Not everybody takes the time to explain everything you need to know about the car as she does. I appreciate the time she spent with us. More

I went to purchase a new car at Tampa Bay Lexus and had a very bad experience. I was told I could not purchase a vehicle because I made a complaint against Manager Michael Lee, this was because of a misunder very bad experience. I was told I could not purchase a vehicle because I made a complaint against Manager Michael Lee, this was because of a misunderstanding with the contract on my trade in, which the payoff was incorrect. The way I was treated was unacceptable and confusing. How can I be told I can not come on to the property and purchase a vehicle when all I did was make a complaint? This company obviously does not believe in customer service. I had to go to Sarasota Lexus dealership to purchase my vehicle. I would highly recommend them to anyone. More

THEY WERE VERY EASY TO WORK WITH AND VERY KNOWLEDABLE IN WHAT THEY WERE SELLING. THEIR SERVICE DEPARTMENT IS GREAT AND DAVID JONES IS A BIG REASON I CONTINUE TO STAY WITH LEXUS. WHAT THEY WERE SELLING. THEIR SERVICE DEPARTMENT IS GREAT AND DAVID JONES IS A BIG REASON I CONTINUE TO STAY WITH LEXUS. More

I have worked with Lauren before and not only is he a great salesman, but he is a wonderful person who is extremely professional on all levels. We went with the intention of just looking and test drivin great salesman, but he is a wonderful person who is extremely professional on all levels. We went with the intention of just looking and test driving an SUV and needless to say, we left with a brand new 2011 RX350. It is absolutely beautiful. I am very happy with my new SUV. The customer service at Lexus of Tampa Bay is phenomenal. Thank you Lauren!! More

Nice experience with Mark in the sales process. There was no hassle and an open dialog about the purchase and finance expectation. He was very personable and worked hard to make sure that everything was com no hassle and an open dialog about the purchase and finance expectation. He was very personable and worked hard to make sure that everything was communicated and professional. I would recommend working with him and the dealership on your next auto purchase. More

For me, car buying is right up their with surgery on the list of most miserable experiences. Loren at Lexus not only made the experience tolerable, but he actually made the transaction enjoyable. My wife an list of most miserable experiences. Loren at Lexus not only made the experience tolerable, but he actually made the transaction enjoyable. My wife and I could not be happier with our new Lexus and the deal that we got. The people that we dealt with at Lexus were all personable, and we would certainly go back if we could afford another Lexus. -Mort Hanlon More