Lexus of Tampa Bay

In Nick"s word he said he would make it "stress free" and he did. He beat Wilde"s deal by so much I was apprehensive walking in. I was waiting for the bait and switch and it never came he was a man free" and he did. He beat Wilde"s deal by so much I was apprehensive walking in. I was waiting for the bait and switch and it never came he was a man of his word he delivered all he said he Would. My wife is walking on air over this car, she is in the clouds. My neighbor is asking me to introduce him when he is ready to buy in the near future.Nick was knowllegable and informative, answer all of our questions.He is an asset to your dealership, very professional and quite neat in his appearence as well as the office and showroom.I will be happy to reffer your company and Nick in the future it was one of the best buying expierence I have ever had in purchasing a vehicle. More

Omar called me as a response to my voice mail that the dealership would be open on Labor Day - we were pleasantly surprised and drove to the dealership. Omar met us and shared information about the Lexus dealership would be open on Labor Day - we were pleasantly surprised and drove to the dealership. Omar met us and shared information about the Lexus brand, the dealership, and the cars they had in stock and those coming in. He then showed us an LS sport model which we purchased. Having bought several new cars this was one of the best sales experiences we have had. Not pushy, not laid back, and we took the car home one of the reasons was our customer experience. We also had an opportunity to meet the sales manager and the finance manager. Both were informative and added value to our buying experience. We were in the process of applying for a Credit Union loan and due to the holiday we had not heard back. The finance manager found a local bank and matched the rate making this an easy fnancial transaction. After the purchase it was already past closing time but Omar took his time and walked us through the car features and options. He also connected both our iphones for both the phone and Blue tooth music and even connected our Pandora application. He is very knowledgeable about the car and customers interests. We are having dealer options installed and were able to have scheduled at our convenience with the offer of a LS loaner while car is being serviced. Great salesman, fiance and sales managers, great dealership, great customer experience. More

Everyone at the dealership was very friendly & not pushey. Omar was a great salesman. I didn't feel in the least bit pressured. He explained everything in very easy simple terms. I would recommend him pushey. Omar was a great salesman. I didn't feel in the least bit pressured. He explained everything in very easy simple terms. I would recommend him to a friend. Kathy Peterson More

Stopped by because our electronic key broke and needed replacement. Steve greeted us at the door and without hesitation showed us the Parts Department and did not try to sell us anything. While waitin replacement. Steve greeted us at the door and without hesitation showed us the Parts Department and did not try to sell us anything. While waiting for the key, we looked at several new vehicles and decided to give one a try. We approached Steve and told him we would like to look at some models. Although we did not have time for a test drive, Steve offered us some brochures and set up a future time for a test drive. We showed up a few days later, had the drive and decided to purchase. Steve was prompt, courteous and acknowledged an appointment conflict well within time to change our plans. Our first Lexus lasted us 8 years. We would be glad to buy from him again. Hopefully, he will still be there! More

I purchsed a used vehicle from Lexus of Tampa Bay. I had an issue with the vehicle shortly after purchase, in which the warranty provided did not cover. After speaking directly with Rene, and explaining my an issue with the vehicle shortly after purchase, in which the warranty provided did not cover. After speaking directly with Rene, and explaining my concern, Rene worked with the Dealership GM, and have agreed to split the cost of this repair. This was not something the dealership was obligated to do, but was without a doubt a good faith gesture on their part. I would recommend a visit, and serious consideration in purchasing new or used from Lexus of Tampa Bay. Excellent business practice, and understanding of long term relationships. More

Accurate and timely response to my questions. Considerate of my time while conducting the transaction of buying this new Lexus. Excellent knowledge of auto and the conduct of sale. of my time while conducting the transaction of buying this new Lexus. Excellent knowledge of auto and the conduct of sale. More

There are some people you run into on your path that are instantly likeable and genuine. Then there are others who have to work at being freindly the same way you work to buff wax off a car. The end result instantly likeable and genuine. Then there are others who have to work at being freindly the same way you work to buff wax off a car. The end result might be good but the fact that it takes effort is visible to the customer and creates an awkward feeling. The difference I think is whether you have a genuine love for people in general or not. Jeanette is a very genuine person and she worked very hard to earn our business. We feel like we have a new freind, not just a new car. My advice, keep calling in until you hear, "this is Jeanette Hernandez," then start talking. The car? Oh, that was great too! Thanks Jeanette More

Larry sold us our new LEXUS 350 and it was a wonderful experience. We did not feel pressured yet we knew the dealership cared about us. By far, it was the most professional and pleasant car-buying experie experience. We did not feel pressured yet we knew the dealership cared about us. By far, it was the most professional and pleasant car-buying experience I've ever had. More

Mark Watson is a true professional. He is very friendly and willing to go the extra mile. He worked extremely hard to get me into the car I wanted at the right price. Mark made me feel comfortable and did and willing to go the extra mile. He worked extremely hard to get me into the car I wanted at the right price. Mark made me feel comfortable and did not pressure me into buying. He truly looks out for what is best for you. I would like to thank the staff for working with me. I would recommend this dealer to anyone and look forward to making another deal in the future. More

Omar was great. He made the whole process painless. He really has that Brazilian charm. I would highly recommend him to anyone looking for a new or used car. really has that Brazilian charm. I would highly recommend him to anyone looking for a new or used car. More