Lexus of Tampa Bay

Love Our Lexus #1 Choice over the Infiniti & Acura! My husband and I just purchased a Lexus IS 250, and I must say this was the best car buying experience I've ever encountered in all the years of our c My husband and I just purchased a Lexus IS 250, and I must say this was the best car buying experience I've ever encountered in all the years of our car purchasing! Loren Shinault and Josh Foster, and the finance manager are just AWESOME, I'm so happy with the outstanding service provided by the most friendly, intelligent, caring individuals who really gets the job done! When they say they are there to make you happy, and will do what it takes to make this a memorable experience, they will do just that! I love these guys, I pray that God will continue to bless them and make their paths just as smooth in their future endeavors! I've been driving around showing off my new car, and I just had to stop and take this time out to commend these guys because again these guys are AWESOME!!! XOXO! More

last day of lease promo, just before closing I came into dealership about 30min before closing. They rushed to it. found me the color and model I wanted. They stayed late and made sure I had my c I came into dealership about 30min before closing. They rushed to it. found me the color and model I wanted. They stayed late and made sure I had my car. Very, very nice about it. When I wanted to return the next day with someone to drive my old car home, they wouldn't hear of it, they had it delivered to my home [ I live in New Port Richey, quite a haul]. More

Internet ad not honored Our sale person was nice and pleasant. In the end not a very good experience with Lexus of Tampa Bay. Went to Lexus of Tampa Bay on Sunday Oct 19, 2 Our sale person was nice and pleasant. In the end not a very good experience with Lexus of Tampa Bay. Went to Lexus of Tampa Bay on Sunday Oct 19, 2014 with an internet print out of the ad a 2015 is250 looked at and test drove the vehicle. Contacted the our Lexus sale person on Tuesday Oct 21, 2014 with interest in getting the vehicle wanted to know all the figures. The dealership decided they did not want to honor their ad because someone made a mistake in the ad and wanted to charge a higher price. Of course when a business is as large as Autonation you really don't care about these things. Reviews mean nothing. More

Purchased a used Cadillac CTS I am very skeptical when it comes to dealerships. I recently started looking to buy a new vehicle and went to a couple dealerships around Tampa only t I am very skeptical when it comes to dealerships. I recently started looking to buy a new vehicle and went to a couple dealerships around Tampa only to walk away with a bad experience or them trying to play games. My experience with Lexus of Tampa Bay was absolutely the best I have ever had. I did not feel pressured and felt like they gave me the best deal they possibly could. I bought my car from Renato on their previously owned lot and he has been absolutely amazing even after I signed the papers and drove my car home. I went in that day just to look at a car they had on the lot without the intention of buying, but they offered me a deal I could NOT refuse. They also promised to fix a few things on the car that needed fixed and as soon as they received the parts they worked with me to get my car in for service. Alex in the service department there is just as great. I was sitting there while he went to bring my car to me and I had 3 employees get up from there desks to ask if I had been helped or needed anything. Even when I was picking up my car Renato came over to the service department to make sure everything was completed to my satisfaction. Lexus of Tampa Bay should definitely be 1st. on your list when buying a new or used vehicle. If your in the market for a used car please stop by and ask for Renato, I can't say enough about my experience with him. Thanks Lexus of Tampa Bay. More

Purchased my new Lexus ES350 2 weeks ago at Lexus of Tampa. I was there 11 years ago and due to bad service I walked out and bought my Lexus somewhere else. This time around I met Moe Awada my sales Tampa. I was there 11 years ago and due to bad service I walked out and bought my Lexus somewhere else. This time around I met Moe Awada my sales associate who was very professional, knowledgeable, answered all my questions and made my very comfortable. Moe along with Ed - sales manager and Serhat- finance manager made the car buying process very enjoyable and hassle free. I recommend Moe and this dealership to anyone who is looking to buy Lexus. I love my new ES and will be back again. More

I had been all over the Tampa Bay area looking for a reasonable priced upgrade to my vehicle with a fair trade in value. I was so sick of the pressure and "fake-ness" I constantly felt from all the deal reasonable priced upgrade to my vehicle with a fair trade in value. I was so sick of the pressure and "fake-ness" I constantly felt from all the dealerships I was checking out. And they all kept trying to make me buy a brand new vehicle then wouldn't stop calling everyday. That was until I me Jeanette Fernandez at Lexus of Tampa Bay. She was incredibly easy going, attentive, and knowledgable. She made you feel at home and talked to you as a human being not as a dollar sign. I would and will be recommending my friends to contact her especially if you to are looking for a solid used upgrade. Great job overall and shout outs to Josh Foster for tirelessly working with us to achieve affordability for my budget! More

Of the several other dealerships I could have shopped, I selected Lexus of Tampa Bay. This is the 4th LS 460 I've leased thru Lexus of Tampa Bay. I was assisted in this transaction by Jeff Zimmer and Steve selected Lexus of Tampa Bay. This is the 4th LS 460 I've leased thru Lexus of Tampa Bay. I was assisted in this transaction by Jeff Zimmer and Steve Hornisberg which proved to be the most helpful and caring help of all of my past experiences. My questions and concerns were quickly and accurately answered and to my satisfaction. I would highly recommend either Jeff or Steve to anyone wanting a considerate and timely assistance in a transaction. More

I initially emailed Nicholas and ended up working with Jeannette. They were both helpful, informative, polite, courteous and professional. I was impressed with the service at Lexus of Tampa Bay and would Jeannette. They were both helpful, informative, polite, courteous and professional. I was impressed with the service at Lexus of Tampa Bay and would highly recommend this dealership. More

I am 77 years old. My wife passed away recently and my two daughters said, "Daddy enjoy the rest of your life. Do what you want. So I said, I am going to buy a red convertable---never owned one in my li two daughters said, "Daddy enjoy the rest of your life. Do what you want. So I said, I am going to buy a red convertable---never owned one in my life. I went shopping on the internet to see what was available. I first looked at a Corvett but it just wasn't right for me. Then I went to Lexus of Tampa Bay and met Manny Vicente who was very accommodating and helpful. There was not a red convertable in stock so Manny immediately went shopping to find one. It turned out that It had to be shipped from Japan. Manny kept me posted on the arrival date several times. He was a real pleasure to work with and I couldn't have asked for a better sales consultant . I would recommend him to anyone. I have received the IS 250 2-Dr. Hardtop Conv. and I'm having a great time driving it. I am very pleased with the car and with the service that Manny provided. I would recommend Lexus of Tampa Bay to anyone. It's a great dealership. More

Entered expecting to drive and love a new GS350 today. Looked at several cars in the showroom. No one greets us. No one helps us. Times goes by and I begin to get frustrated. Seeing a person just o Looked at several cars in the showroom. No one greets us. No one helps us. Times goes by and I begin to get frustrated. Seeing a person just outside in the parking lot I poke my head out. He's on the phone.. doesn't sound like business to me. Back inside I approach the receptionist and complain about not being helped. Time goes by. We give up and go to leave. One the way out I approach the employee in the parking lot who just ended his phone conversation. He introduces himself as a manager. I ask for help and complain about the lack of attention. He says he will look for a salesman... what? Now I am angry. Apparently it isn't his job to work with a customer. Another salesman approaches and tells me everyone is busy with customers.. really? not what I observe. Mercedes down the streen offered me a bottle of water to cool off. #customerservicefail More