Lexus of Tampa Bay

Unprofessional, worst than the little grandpa dealer on the Worst place to end up after driving 96 miles to buy a car that was there 5 hrs before reaching and had an appointment to purchase the same car. After Worst place to end up after driving 96 miles to buy a car that was there 5 hrs before reaching and had an appointment to purchase the same car. After spending 2 hrs waiting on the sale rep, he came back to me and said he will get someone else to help me, waited another 1/2 hour he told me that the car was sold a few days ago but however it's still listed on there website (Lexus of Tampa Bay) and on true car. Then they trying to sell me a car that I can't afford. After 3 hrs I was told that they have another car to fit my budget but it was $2000 more, after another 1/2 hour was told that the car was at a location in West Palm Beach. More

Total scam artists! I visited Lexus of Tampa Bay over the weekend to look into an ES350, and I have never been treated so poorly. First off the sales person I was working I visited Lexus of Tampa Bay over the weekend to look into an ES350, and I have never been treated so poorly. First off the sales person I was working with Eddie passed me off to another sales person Al (totally unprofessional sales person) because Eddie spotted a person looking at an LS500 and dropped me like a hot potato. We test drove the Lexus ES with Al (who wouldn't shut up through out the entire test drive and told us about his night at the club the night before and how he is unhappy selling cars.) When we returned to the dealership, I told Al that I wanted to see what the numbers would look like if I traded in my 18 Volvo XC90 for the ES. I was totally transparent and told Al that the Volvo had been involved in a rear end accident and it would pull on CarFax, however the car was repaired by Volvo with all OEM parts and is in perfect condition. According to KBB, an 18 Volvo XC90 with 11k miles with a accident history should trade for $34k-$35k, which is about $10k less than a Volvo with a clean CarFax. Bottom line Lexus offered $15k on trade! What a total rip off. You expect a Lexus dealership to be more professional etc., but in this case this place is run like a buy here pay here car lot off of Nebraska! Avoid them! More

WOW, 😍LEXUS OF TAMPA BAY IS IN CLASS ALL BY ITSELF.. 5 STARS🤩 IS AN UNDERSTATEMENT... EVERYTHING AND EVERYONE IS AND WAS SPECTACULAR IN ASSISTING ME WITH THE PURCHASE OF MY NEW CAR ALL THE WAY F STARS🤩 IS AN UNDERSTATEMENT... EVERYTHING AND EVERYONE IS AND WAS SPECTACULAR IN ASSISTING ME WITH THE PURCHASE OF MY NEW CAR ALL THE WAY FROM TAMPA,FL TO TROY,AL...👍 More

Car shopping So I am assisting my fiancé with purchasing another Lexus car from this dealership she had purchased a new car at in 2012. My fiancé has serviced he So I am assisting my fiancé with purchasing another Lexus car from this dealership she had purchased a new car at in 2012. My fiancé has serviced her car at this location since 2012. Correspondence with the Sales Manager Joel Jerrell at Tampa Lexus reminded me of why the general public can’t stomach car salesmen. He was sarcastic, arrogant, and pompous, there would be no way in xxxx I would even treat someone like this in his line of work. Fortunately we have now started working with another Lexus Dealership a few hours away. Correspondence has been the ultimate customer satisfaction with them and hopefully we will be driving away, this coming weekend, with a car purchase from them. Be real cautious of this Joel Jerrell. He exhibits the dirty side of a salesmen. More

Great Experience Low pressure and no haggle experience. We are happy we bought from Lexus of Tampa Bay! Derek was awesome and easy to deal with. We would recommend thi Low pressure and no haggle experience. We are happy we bought from Lexus of Tampa Bay! Derek was awesome and easy to deal with. We would recommend this dealership! More

Fantastic dealership and sales process Working with Lexus of Tampa Bay was easy and comfortable. I live in Nebraska and buying a car as far away as Florida can be an intimidating task. Working with Lexus of Tampa Bay was easy and comfortable. I live in Nebraska and buying a car as far away as Florida can be an intimidating task. But the staff at the dealership made the whole process extremely easy - start to finish My salesperson, Derek was fantastic and represented the vehicle and dealership accurately and well. If I am given the opportunity to buy from Lexus of Tampa Bay, I definitely will. More

A Very Bad Experience I contacted an internet sales associate at Lexus of Tampa Bay to receive an out-the-door price for a 2019 RX350. I knew exactly what I wanted and iden I contacted an internet sales associate at Lexus of Tampa Bay to receive an out-the-door price for a 2019 RX350. I knew exactly what I wanted and identified the model number from their on-line inventory that I was interested in. I received an itemized price quote which included a significant savings below the MSRP. When I went to the dealership to finalize the sale, the sales associate handed me another itemized price quote which had 2 additional line items that increased the out-the-door price by $1,000. I was upset that he had not disclosed these additional price items in the original quote that he had sent me. I think it was the lowest form of "bait and switch". I left the dealer angry and upset. I would never recommend Lexus of Tampa Bay to anyone. More

Awesome Place to Buy Your Next Cat I can't say enough positive things about Lexus of Tampa Bay. Derek Suter and Danielle Baldasaro went above and beyond our expectations to get us the p I can't say enough positive things about Lexus of Tampa Bay. Derek Suter and Danielle Baldasaro went above and beyond our expectations to get us the perfect deal. The no haggle pricing along with no pressure sales made our buying experience very pleasurable. We have less than perfect credit and they still got us a great rate with Danielle's experience and Lexus' buying power. Derek even called the next day to make sure our drive home was safe and enjoyable. They have definitely earned our future business. Thank you Derek and Danielle and Lexus of Tampa Bay! More

Relieved and happy Steve Blank spent time finding me the right car to fit within my budget. He carefully worked with financing and took his time explaining all of the ca Steve Blank spent time finding me the right car to fit within my budget. He carefully worked with financing and took his time explaining all of the cars features. His manager Chris also stepped in to help with financing options. I love my new car and the folks over there?? More

One word: AMAZING!! Lexus of Tampa Bay is the best place you could imagine to buy a car! Exceptional customer service! My purchase of an NX was much easier then I expecte Lexus of Tampa Bay is the best place you could imagine to buy a car! Exceptional customer service! My purchase of an NX was much easier then I expected- all thanks to Johannes Hailu, who was caring, patient, showed me everything I needed to know about my new car. The process was done in a amazingly friendly atmosphere. Mike Henderson- manager gave me the best deal, and I really felt like I got taken care of. I felt like priority customer ! This two makes truly excellent team. More