Lexus of Smithtown
St. James, NY
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1,090 Reviews of Lexus of Smithtown
Satisfaction Guaranteed! From start to finish we found a professional and knowledgeable sales person in Quinn Mui at Smithtown Lexus. We have purchased many vehicles in the From start to finish we found a professional and knowledgeable sales person in Quinn Mui at Smithtown Lexus. We have purchased many vehicles in the past and by far found Smithtown Lexus to be a rewarding experience in all aspects of the new vehicle (ES 350). Had the car for only two weeks and feel 100% satisfied with the dealership and vehicle. We would definitely recommend this dealership to family and friends. More
Truly Outstanding Experience Frank is meticulous, knowledgable and extremely helpful. I am so happy I am now apart of the Lexus family. Everyone at the dealership is friendly and Frank is meticulous, knowledgable and extremely helpful. I am so happy I am now apart of the Lexus family. Everyone at the dealership is friendly and helpful. Thanks! Laura L More
Another positive experience This is our second car from Lexus of Smithtown. Glad we came back again. Traded in our IS 250 for an NX 200. Love it. This is our second car from Lexus of Smithtown. Glad we came back again. Traded in our IS 250 for an NX 200. Love it. More
Great Cars, Great People Great Service I just turned in my 2013 Lexus GX 460 and picked up a brand new 2016 Lexus GX460. I decided to stay in the same vehicle because I had no service issu I just turned in my 2013 Lexus GX 460 and picked up a brand new 2016 Lexus GX460. I decided to stay in the same vehicle because I had no service issues and the team at Lexus is a pleasure to deal with. My salesperson Matt Trubia was once again fantastic. He reads his customers "needs" very well and does not waste time or play games. Great for people who are busy. Jeff Rosales went over every aspect of the car and showed me exactly how to work all of the new features. Some features require apps and passwords, which I could not remember. Jeff was extremely calm and patient. He also gave me his card in case I have any questions once I start using the vehicle. I have been involved with this dealership for 3 years now and their service is second to none. I highly recommend them and look forward to the next 3 years. More
New car purchase/ Service Sales team was great. They gave me a great price on my trade and helped me build the car of my dreams. The salesman was Matt Trubia and my service a Sales team was great. They gave me a great price on my trade and helped me build the car of my dreams. The salesman was Matt Trubia and my service adviser was August Santini. Nothing but great things to say about them both I highly recommend Lexus of Smithtown. -Kevin Blom More
A positive and professional experience! I would highly recommend dealing with the team at Smithtown Lexus. This is our third time with this dealership and Quinn, Robert and the rest of the I would highly recommend dealing with the team at Smithtown Lexus. This is our third time with this dealership and Quinn, Robert and the rest of the team provide unparalleled service and professionalism. They treat you with respect and try and make the whole experience a positive one! More
Treatment with utmost respect I would highly recommend the Team at Smithtown Lexus to anyone entertaining shopping for a new whip. The experience was painless and comforting start I would highly recommend the Team at Smithtown Lexus to anyone entertaining shopping for a new whip. The experience was painless and comforting starting with Louise at reception. Untypical to what we have encountered in the past with many other dealerships . Tim Burns the Sales Manager introduced my wife and I to Frank Loviglio and it was honestly, smooth sailing from there. Frank heard and listened to what we had to say, considered all of our options and took care of business. The short of it is, the service was extraordinarily exceptional by simply doing what he said he was going to do. Frank and Tim worked together to put us in our brand new RX350, which is a cream puff btw, and the rest is history. Rob Myer in finance was the icing on the cake to seal the deal for us and making the numbers right for our long term relationship with Smithtown Lexus. Cant wait until our other lease is up. Already looking forward to working with them again. Lets Go Rangers! More
Great Service and very friendly Being a first time Lexus owner, Quinn and the team at smithtown Lexus made it a very smooth and memorable experience. I would most certainly recommend Being a first time Lexus owner, Quinn and the team at smithtown Lexus made it a very smooth and memorable experience. I would most certainly recommend working with Quinn and look forward to working with him again in the future. More
First Time Customer As a first time customer I found the dealership to be very professional. Quinn was very knowledgeable and helpful in selecting a vehicle, provided an As a first time customer I found the dealership to be very professional. Quinn was very knowledgeable and helpful in selecting a vehicle, provided any information that I requested. No pressure sales pitch and made the entire process simple and easy. Overall a very positive experience and would highly recommend Quinn and Lexus of Smithtown! More
Total Satisfaction On January 12,2016, I purchased my THIRD GX. Originally, I bought the GX470 in 2008. I next decided to lease a 2012 GX460 ,now yet another GX460. I' On January 12,2016, I purchased my THIRD GX. Originally, I bought the GX470 in 2008. I next decided to lease a 2012 GX460 ,now yet another GX460. I've had really wonderful experiences with Joe twice and Denise three times. I hope that I'll always deal with these two people for as long as I drive. I met Bob Ross worn and Jeff Rosales for the first time and found them both to be most helpful and knowledgeable. I am a dyed in the wool Lexus owner and I will always be loyal to the company. More