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Lexus of Smithtown

St. James, NY

4.3
1,096 Reviews
Call Dealership (631) 360-3200
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700 Middle Country Road

St. James, NY

11780

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1,096 Reviews of Lexus of Smithtown

February 03, 2023

Robert the Lexus of Smithtown Technical representative was excellent. He thoroughly went through all of the features of the 2023 LX 600 Luxury model. He was courteous and professional. More

by Pdemasi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Janusz
Report | Print
Feb 10, 2023 -

Lexus of Smithtown responded

Thank you for taking the time to share your 5-star experience working with Robert. I am pleased to hear that he was able to provide you with such outstanding assistance while getting you into your new 2023 LX. Enjoy it and please do not hesitate to contact us should you have any questions.

January 25, 2023

The salesperson Carlos Rivero is the most pleasant and professional that I have dealt with, so is his manager Tim. More

by annhsiungesq
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Burns, Carlos Rivero
Report | Print
Jan 31, 2023 -

Lexus of Smithtown responded

Thank you for sharing your 5-star experience working with Carlos and Tim. I am happy to hear that they were able to provide you with such excellent assistance!

Jan 31, 2023 -

annhsiungesq responded

The salesperson Carlos Rivero is the most pleasant and professional that I have dealt with, so is his manager Tim.

December 05, 2022

This experience has been terrific with Shawn and Rob the tech and I look forward to be back More

by Lynne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert ballas, Shawn Janusz
Report | Print
Dec 07, 2022 -

Lexus of Smithtown responded

Thank you Lynne for the kind words and 5-star review! I am pleased to hear that Shawn and Rob were able to provide you with such excellent assistance!

November 15, 2022

Ken Goldberg, Aaron Trembley, and Rob, technician, were an incredible team to work with in helping with the purchase my new RX 350L. They were competent, courteous, knowledgeable, and professional. These More

by Panzical
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob (technical staff), Kenneth Goldberg, Aaron Trembley
Report | Print
Nov 16, 2022 -

Lexus of Smithtown responded

Thank you for taking the time to share your 5-star experience with us. I am very happy to hear that everybody in our team was able to provide such excellent assistance while getting you behind the wheel of your new RXL. Enjoy it and please do not hesitate to reach out should you have any questions.

October 29, 2022

Everyone is very customer focused from sales to service. I have used the same dealership for 20 years. Highly recommend them. More

by mk07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gloriana … very good, Denise Plourde, Phil Rodriguez
Report | Print
Nov 01, 2022 -

Lexus of Smithtown responded

Thank you for the kind words, 5-star review and – most importantly – your loyalty to Lexus of Smithtown. 20 years is a very long time to be working with a single dealer and we're honored that you've chosen us and our team!

October 22, 2022

Kenny and rob were absolutely Orgasmic I highly recommend Lexus of Smithtown was a great experience More

by Roger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert ballas, Kenneth Goldberg
Report | Print
Nov 01, 2022 -

Lexus of Smithtown responded

Thank you Roger for sharing your 5-star experience working with Kenny and Rob. I am pleased to hear that they provided such excellent assistance during your recent purchase process. Enjoy your new Lexus!

October 20, 2022

It was a pleasure to work with Vinnie, Aaron, and Rob. It was a very smooth transaction. I will be back again to purchase another Lexus in the near future. More

by semsue99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob, Aaron Trembley, Matt Cuozzo, Vincent Battista
Report | Print
Nov 01, 2022 -

Lexus of Smithtown responded

Thank you for sharing your 5-star experience with us. I am pleased to hear that our team was able to provide you with such outstanding assistance while getting you into your new Lexus. Enjoy it and we look forward to working with you again in the future!

October 08, 2022

Fahad and Gloriana were amazing! I love Lexus of Smithtown and I highly recommend you go there! More

by contessajr1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Romano, Fahad Tariq
Report | Print
Oct 12, 2022 -

Lexus of Smithtown responded

Thank you Contessa for the kind words and 5-star review! I am very happy to hear that Fahad and Gloriana were able to provide you with such outstanding assistance.

October 07, 2022

Fahad and Rob were awesome. Thorough, professional and courteous. Would highly recommend them to anyone looking for a Lexus. More

by scott2136
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fahad Tariq
Report | Print
Oct 12, 2022 -

Lexus of Smithtown responded

Thank you Scott for sharing your 5-star experience. I am very happy to hear that Fahad and Rob were able to provide such excellent assistance during your recent purchase process. Enjoy your new Lexus!

September 30, 2022

I enjoyed my experience at Lexus of Southampton. Joe and Rob were great. Joe was very transparent throughout the process. Rob is very knowledgeable about the many features of the vehicle. More

by Stacy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Savino (5 star) and Rob from Tech (5 star)
Report | Print
Oct 06, 2022 -

Lexus of Smithtown responded

Thank you Stacy for taking the time to share your 5-star experience working with Joe and Rob. I am pleased to hear that they were able to provide you with such excellent assistance!

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