Lexus of Santa Fe

Outstanding service at Lexus Santa Fe I am the proud owner of a Lexus RX-450H that I purchased at Lexus of Santa Fe in 2009. I am pleased beyond expression with my Lexus. I am even more I am the proud owner of a Lexus RX-450H that I purchased at Lexus of Santa Fe in 2009. I am pleased beyond expression with my Lexus. I am even more pleased with the Lexus Service Manager, Leonard Navarro. I recently complained to him that I never receive after-service surveys from Lexus so I can tell everyone how good a Service Manager he is; and how good the Service Team at Lexus Santa Fe is. So I am taking this opportunity to express my pleasure directly to DealerRater. With a little over 80,000 miles on my car, I have made many service trips to Lexus, always with a pleasant smile to start, a very accurate of cost and time estimate for the service, and punctuality (plus a freshly washed car). Most recently, I had a warning light appear to "Check the Hybrid System". I called Leonard Navarro who was still working at 1830! "Bring it in tomorrow AM and we will have a look". At 0700 the next morning, he rolled my car in for diagnostic and determined that it was just an erroneous "Airbag" error. His staff further explained to me that the Airbag system would work regardless of the error message. Since I was planning to drive to Denver the next day, I was greatly relieved. The error message has never reappeared. My thanks to Lexus of Santa Fe and Leonard. You truly deserve what the Lexus commercials say, "It's the total service". More

Pursuit of Perfection ACHIEVED The process was not only smooth, but enjoyable as well. Irving went above and beyond to make sure my requirements were met and understood what it was The process was not only smooth, but enjoyable as well. Irving went above and beyond to make sure my requirements were met and understood what it was that I needed. I love my new GS and will definitely be purchase from Lexus of Santa Fe again! More

Great Experience! Great car! Barry is a peach! By far one of the best car buying experiences ever. Car is a gem, so glad it was the right fit at the right time. The guys is s Barry is a peach! By far one of the best car buying experiences ever. Car is a gem, so glad it was the right fit at the right time. The guys is service are great too, led by Leonard, tops in my book! Sorry, I don't know her name, but the gal at the reception desk outside of the tv viewing room was extremely pleasant also. More

THE best car buying experience I have ever had: new or used! Everyone involved worked toward and succeeded in meeting my requests....especially in regard to financing and monthly payments! The quality of the ca Everyone involved worked toward and succeeded in meeting my requests....especially in regard to financing and monthly payments! The quality of the car I bought, in this case a Fiat 500 Sport, was perfect! Richard Austin was my salesman and I cannot praise him enough. A delight to work with and know. He went above and beyond the call of duty to show me my car. In fact, Richard even went as far as bringing the car to my place of business so I could initially see it. He took all the notes and particulars he needed to get a quote on my trade-in and establish financing. When Richard called me to tell me the numbers the deal was done and all I had to do when going to the dealership was sign the required papers. So far, I have the car I have been wanting and an experience I would recommend to anyone! - Ty Anderle, Santa Fe, NM More

Return to Lexus this was our first visit to the Lexus of Santa Fe and we couldn't be more impressed. Barry Handelsman was a pleasure to work with as well as the rest this was our first visit to the Lexus of Santa Fe and we couldn't be more impressed. Barry Handelsman was a pleasure to work with as well as the rest of the staff we were in contact with. I would highly recommend this dealer if you are looking for a Lexus. More

Great experience Excellent experience, purchasing the car was easy and a simple decision. Nice to know the dealership will be there for me for servicing and maintenanc Excellent experience, purchasing the car was easy and a simple decision. Nice to know the dealership will be there for me for servicing and maintenance too. More

Lexus of Santa Fe - Excellent I purchased a new LS460 from Lexus of Santa Fe. My sales person was Jared Branch. He is very knowledgeable, professional, and responsive. I was sel I purchased a new LS460 from Lexus of Santa Fe. My sales person was Jared Branch. He is very knowledgeable, professional, and responsive. I was selling my car as a private sale and was waiting for the new car to be delivered. Jared provided a loaner after my car had sold but the new LS460 was not yet delivered to the dealership. That is above and beyond what one could expect. Mark Becker, the general manager, is equally professional and customer oriented. His pricing is transparent. He has a comprehensive knowledge of the Lexus products and the new/used car markets. He is exceptional and and does not play games when negotiating the price of a new Lexus. More

My third lease with Lexus of Santa Fe. A totally new experience in servise. Just great. I have already sucessfully sent friends to purchase from them as well. All are satisfied. experience in servise. Just great. I have already sucessfully sent friends to purchase from them as well. All are satisfied. More

We have purchased many Lexus cars over the years, and found Lexus of Santa Fe to be the Very Best Dealership. The sales person Barry Handelsman was Very courteous and knowledgeable. All the staff are ver found Lexus of Santa Fe to be the Very Best Dealership. The sales person Barry Handelsman was Very courteous and knowledgeable. All the staff are very friendly and give the Dealership a wonderful atmosphere of warmth and good will. A very pleasing experience. The Oxfords Alto NM More

I have purchased many vehicles from many different dealerships. Lexus of Santa Fe was spectacular in their ability to keep the transaction friendly without being the slightest bit pushy, annoying or dealerships. Lexus of Santa Fe was spectacular in their ability to keep the transaction friendly without being the slightest bit pushy, annoying or 'cheezy'. Our sales consultant, Barry Handelsman, was truly professional and very responsive to our needs and timeline. I highly recommend Lexus of Santa Fe and especially Barry. More