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Lexus of Santa Fe

Santa Fe, NM

Overview
Reviews
4.9
338 Reviews
Call Dealership (505) 216-3800
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6824 Cerrillos Road

Santa Fe, NM

87507

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Showing 338 reviews

May 18, 2024

Service agent was friendly and professional. Work was completed on time and efficiently. Discount was accepted without hassle. More

by jinxandbruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
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Helpful
May 16, 2024

They were very acomadating. We were from out of the area so we relied on them to describe the care accurately and they did. They then picked us up at the airport and made the More

by cw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian, sales
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Helpful
May 16, 2024

Excellent service. My 2011 Lexus looks, smells, and acts almost new. We’ve always had Lexus SF service it. More

by monte0328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
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May 16, 2024

Very knowledgeable and explained all of car options. Felt comfortable and know I can contact them any timeframe More

by beckibass8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris J Ortega, James Curvin
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May 17, 2024 -

Lexus of Santa Fe responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 13, 2024

The Excellent customer service I received exceeded my expectations. In particular, Mr. Andres Rodriguez ensured that my request was met and he took the initiative to make sure my car would look Brand New More

by irendltLovesLexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Andres Rodriguez, Ms Adriana
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May 17, 2024 -

Lexus of Santa Fe responded

It's fantastic to hear about your excellent experience with Mr. Andres at Lexus of Santa Fe! We're glad he went above and beyond to ensure your satisfaction and that your car looked brand new after the work was completed. Thank you for commending Mr. Andres, and we appreciate your kind words about Lexus' service.

Helpful
May 11, 2024

The service technician was extremely polite, knowledgeable and professional. He kept me informed of progress and estimated completion and the work was completed on time. More

by Top 10 Sotheby’s Broker Team Nationwide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
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May 15, 2024 -

Lexus of Santa Fe responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

Helpful
May 02, 2024

Fast friendly service. Had my car ready to go way before time promised. And washed. More

by Glantzs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres
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May 03, 2024 -

Lexus of Santa Fe responded

We're delighted to learn that your experience was fast and friendly! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 01, 2024

Great customer service, prompt & nice follow up. Both service writers were informative and explained issue. More

by Info@deercrossingrvpark.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Gray, Anthony Baca
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May 03, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
May 01, 2024

Very professional and caring team at Lexus of Santa Fe. Nice loaner vehicles are givin out to keep you on the road while repairs are being addressed. Very amazing experience always! More

by ermsanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon gray
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May 03, 2024 -

Lexus of Santa Fe responded

We are excited to hear about your fantastic experience at Lexus of Santa Fe! We're thrilled to hear that you found our team to be professional and caring and that you appreciated the nice loaner vehicles provided during repairs. Thank you for sharing your feedback, and we look forward to providing you with excellent service in the future as well!

Helpful
April 30, 2024

They were Very professional, explained the repair situation in detail and great customer service! Thanks Andres & Kevin! More

by Attarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Report | Print
May 02, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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