Lexus of Santa Fe

I came into the dealership for service of my previous Lexus. I received wonderful service. After enjoying the use of a loaner car, my husband and I looked at the new RX450h and fell in love. The sales Lexus. I received wonderful service. After enjoying the use of a loaner car, my husband and I looked at the new RX450h and fell in love. The sales person, Anna Gonzales, was outstanding. In all, a marvelous experience! More

Excellent experience! Individuals in sales were friendly and willing to negotiate. No pressure was applied to purchase additional vehicle coverage. Service department provided excellent service. and willing to negotiate. No pressure was applied to purchase additional vehicle coverage. Service department provided excellent service. More

Tony provided my wife and I with outstanding customer service. He is very knowledgeable about all areas of sales and services of Lexus autos. We always enjoy working with Tony. service. He is very knowledgeable about all areas of sales and services of Lexus autos. We always enjoy working with Tony. More

The level of customer service at Lexus of Santa Fe is and has been second to none. Also, I have fully believe that they will stand behind the products they sell. I heartily recommend this dealer to my frie has been second to none. Also, I have fully believe that they will stand behind the products they sell. I heartily recommend this dealer to my friends. More

Car shopping is an intimidating process because the image most people have of car dealers is that they're just trying to take advantage of buyers to make as much money as possible. Lexus of Santa Fe breaks most people have of car dealers is that they're just trying to take advantage of buyers to make as much money as possible. Lexus of Santa Fe breaks that stereotype. From the moment I walked in it was a relaxed process where everyone was as helpful as possible. The prices on their used vehicles are fair and well below other dealers and they take the time to make sure everything is perfect before they let you drive it off the lot. They even went so far as to help my dad purchase my trade-in quickly and easily and sent him away with it for $200 more than I traded it in for with a new windshield, an oil change and a full tank of gas! Thanks to Lexus of Santa Fe for making buying a car a great experience! More

I WAS VERY IMPRESSED.EVERYONE AT THE DEALERSHIP,TREATED ME AND MY FAMILY VERY GOOD.LEXUS OF SANTA FE WAS GREAT EXPERIANCE.I WILL COME BACK WHEN I NEED A CAR OR JUST TO SAY HELLO.I'VE NEVER BEN TREATED LIKE ME AND MY FAMILY VERY GOOD.LEXUS OF SANTA FE WAS GREAT EXPERIANCE.I WILL COME BACK WHEN I NEED A CAR OR JUST TO SAY HELLO.I'VE NEVER BEN TREATED LIKE THAT.THANK YOU VERY MUCH. More

I just cannot say enough about the quality of the customer service at Santa Fe Lexus. It could not possibly get any better than this. I am not easily impressed, far, far from it and this experi customer service at Santa Fe Lexus. It could not possibly get any better than this. I am not easily impressed, far, far from it and this experience exceeded my expectations by a long shot. I literally drove my CT off the showroom floor, which is a nice thing to be able to tell friends. Terry worked very hard to get me a deal with which I felt comfortable. My motto now is "Life is short. Drive a Lexus." Meticulous explanation of the myriad features. All the employees were extremely friendly and courteous. I came for several test drives and Terry was as patient and cooperative as could be. At another car dealership the salesperon told me I was giving them a bad name by test driving and not buying something ~ I did 3 test drives! Other dealerships could certainly takes lessons from these salespeople. Santa Fe Lexus is first class all the way. There is not one thing I would change about this experience. More

My overall experience with Lexus of Santa Fe has been very positive. I originally visited to have tires on my 2007 Lexus checked before a long trip. Little did I know that I would leave with a new 2011 L very positive. I originally visited to have tires on my 2007 Lexus checked before a long trip. Little did I know that I would leave with a new 2011 Lexus! Both Sales and Service departments have treated me well--interactions with management have also been positive. I will definitely recommend the dealership, the car itself attracts plenty of attention. More

Overall experience was great - as a foreign national, i had plenty of questions about the process of buying a car - all were answered honestly, helpfully and without any pressure to simply buy ANY car they had plenty of questions about the process of buying a car - all were answered honestly, helpfully and without any pressure to simply buy ANY car they had. The sales team (especially Anna Gonzales) gave service well above my expectations, and even helped with returning my rental car and other tasks i had to sort out. More

The sales people at Lexus of Santa Fe are very helpful. they do their best to welcome you into the Lexus family. The Service of the sales people are Truly outstanding! with no sales pressure and the all b they do their best to welcome you into the Lexus family. The Service of the sales people are Truly outstanding! with no sales pressure and the all buying experience very pleasant and smooth. I have already purchase 2 vehicles in this dealership and every time I got the same excellent service. Thank you, More