Lexus of Santa Fe
Santa Fe, NM
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Danielle was outstanding. Not only was she patient with us, but she delivered our car to the ABQ airport after having work done at their expense. Great dealership that I would HIGHLY recommend. us, but she delivered our car to the ABQ airport after having work done at their expense. Great dealership that I would HIGHLY recommend. More
I have been in the market to buy certain used vehicle that i saw this carlot had in stock. I emailed and was answered by Danielle. This Woman is amazing. Danielle and Shann=non got me qualified at at unb that i saw this carlot had in stock. I emailed and was answered by Danielle. This Woman is amazing. Danielle and Shann=non got me qualified at at unbelivable price in my situation. Words cannot express my gratitude to these two individauals. After i was qualified Danielle even took the time out of her day to drive the vehicle down from santta fe to las cruces. Unbelievable price. Unbelievable service. I couldnt be happier to have the car of my dreams and i owe it all to Ddanielle and the lexus team. thank you agian Danielle. More
I happily purchased/leased a new beautiful ES 350 from lexus of Santa Fe. 90 days later the car was no longer driveable. It has a bad/faulty transmission and I found myself stranded on the side of the fre lexus of Santa Fe. 90 days later the car was no longer driveable. It has a bad/faulty transmission and I found myself stranded on the side of the freeway "Terrified!". I did not want my NEW $40,000 car to be "fixed" I asked to be placed into a new car being that mine was "new" and only 3 months had gone by...... The people namely the owner af Albuquerque/Santa Fe Lexus did not want to help me unless I paid $3000 to get into a new car. Why? This was not my fault and Lexus admitted it was not my fault but wouldn't help me unless I was willing to (of course) spend more money. I am very sad because the car was what I wanted and had been a loyal Lexus/Toyota customer for years. I walk away knowing that yes things happen, no company can be perfect but how the situation was handled by the people at the Local Lexus was shameful....I unfortunately can never drive a LEXUS again. In life material things are great but pride and self respect are priceless. More
Tony Ramat is a real credit to Lexus. He takes the time to explain the features and how they work and is always friendly and professional. I have had very good service in every respect. to explain the features and how they work and is always friendly and professional. I have had very good service in every respect. More
Tony is a super salesman, but customer service is always foremost in his approach. He had been consistently helpful through our three Lexus vehicles which means #4 will also be a Lexus. foremost in his approach. He had been consistently helpful through our three Lexus vehicles which means #4 will also be a Lexus. More
The customer service provided by sales consultant,Tony Ramat, service advisor, Leonard and the staff at Lexus of Santa Fe continues to be excellent. Thank you. Ramat, service advisor, Leonard and the staff at Lexus of Santa Fe continues to be excellent. Thank you. More
Our customer service experience with Lexus of Santa Fe continues to be excellent. Tony is the best sales consultant we've worked with over many years of buying and leasing autos. We are pleased as well continues to be excellent. Tony is the best sales consultant we've worked with over many years of buying and leasing autos. We are pleased as well with Leonard's (service advisor) helpful and courteous customer service. Thank you. More
The service was truly outstanding and I love my 2013 Lexus RX 350 F-Sport. I had a great experience with lexus of Santa Fe, New Mexico. Patrick Coutelin was a great sales person to work with. Lexus RX 350 F-Sport. I had a great experience with lexus of Santa Fe, New Mexico. Patrick Coutelin was a great sales person to work with. More
As far as I'm concerned Patrick made my experience at Lexus. The high standards of Lexus were matched 110% by Patrick's own high standards. He delivered by listening carefully as to what I was looking Lexus. The high standards of Lexus were matched 110% by Patrick's own high standards. He delivered by listening carefully as to what I was looking for in a vehicle, matching me up to exactly what I was looking for, and carrying himself in a friendly yet professional manner the entire time. He took time with me teaching me how to use the vehicle as well. He was truly outstanding as was my experience at Lexus! More
This was a very positive experience with everyone we talked with being willing to spend as much time as necessary to explain our options. Tony is fantastic to work with and willing to help in any way h talked with being willing to spend as much time as necessary to explain our options. Tony is fantastic to work with and willing to help in any way he can. It was just a SUPER experience. More