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Lexus of Santa Fe
Santa Fe, NM
402 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 402 reviews
November 18, 2013
Regarding the recent trade-in and leasing of our 2014 Lexus IS 350 AWD automobile, Tony Ramat, once again provided outstanding customer service. We have purchased multiple Lexus autos at Lexus of Santa Lexus IS 350 AWD automobile, Tony Ramat, once again provided outstanding customer service. We have purchased multiple Lexus autos at Lexus of Santa Fe over the past several years, each time with Tony serving as our Sales Advisor. He is extremely knowledgeable of the auto business in general and Lexus cars in particular. Thank you Lexus of Santa Fe and Tony Ramat. More
by rgantos
Employees Worked With
Tony Ramat, Tony Ramat
October 25, 2013
My first Lexus and was sold as soon at I got in the car. Joe was very patient with me as this was my first car purchase in a lot of years. He made it very smooth and effortless and I felt that I was his on Joe was very patient with me as this was my first car purchase in a lot of years. He made it very smooth and effortless and I felt that I was his only care in the world. This will not be my only Lexus I buy. More
by Dalsaf
Employees Worked With
Joe Aragon, Joe Aragon
September 25, 2013
This is our third Lexus purchase, and our best by far...because not only do we love our new car, we absolutely love our new dealership! We just relocated to the area, and we were very impressed with far...because not only do we love our new car, we absolutely love our new dealership! We just relocated to the area, and we were very impressed with how Lexus of Santa Fe took care of the Lexus we brought in for sevice and how smooth the purchase was for our new Lexus. Our salesperson, Barry, was wonderful to deal with and shepherded us through the purchase process very knowledgeably and professionally. It was by far the easiest car purchase I ever made. Thank you, Lexus of Santa Fe! More
by cheyfaith
Employees Worked With
Barry Handelsman, Barry Handelsman
September 03, 2013
A friend recommended that we visit Lexus of Santa Fe and ask for Anna. We were treated like royalty and the transaction went smoothly and quickly. Excellent customer service, attention to detail, and frie ask for Anna. We were treated like royalty and the transaction went smoothly and quickly. Excellent customer service, attention to detail, and friendly staff. More
by ikrLexus
Employees Worked With
Anna Gonzales, Anna Gonzales
August 24, 2013
I've always felt special going to Lexus of Santa Fe. My every concern was always addressed and I've found the entire staff to be very courteous and helpful. I bought a Lexus 450H from them and then even My every concern was always addressed and I've found the entire staff to be very courteous and helpful. I bought a Lexus 450H from them and then eventually decided to go with a Prius. In both cases, the cars were/are superb and I'm happy to be part of the Lexus family. More
by cybernun
Employees Worked With
Barry Handelsman, Barry Handelsman
August 17, 2013
Danielle went beyond expectations: she delivered the car. Her service was much more than that. It began with email conversations that exceeded 100 emails and several phone conversations since I was 700 miles Her service was much more than that. It began with email conversations that exceeded 100 emails and several phone conversations since I was 700 miles away from the dealership in Austin TX. Danielle video taped and photographed the vehicle to help me examine every nuance and feel confident of the condition it was in. We negotiated an excellent deal which was above and beyond their already good deal. And since I was in Austin and the vehicle in Santa Fe, Danielle met me half way (Lubbock TX) where we completed the deal. Most of the paperwork was done online or by fax and the remainder of the paper work was completed over coffee. The actual purchase was the quickest and easiest. The overall deal was the friendliest. In the end this was the best car buying experience I've had; I felt like I had purchased by best friend's car from them. During the signing process I could tell that Danielle has a new vision for the auto industry: to make the experience holistic and compassionate, to change the focus from salesmen competing against each other and attending to you only for the sale to working together to personalize their service for the customer for the life of the car. More
by csjohnston
Employees Worked With
Danielle Charlier
August 10, 2013
Usually buying a new car is perceived as being equal to having a root canal, it's a lot f money one faces it with trepidation. Dealing with Anna Gonzales stood all that on its head. She is such a thought having a root canal, it's a lot f money one faces it with trepidation. Dealing with Anna Gonzales stood all that on its head. She is such a thoughtful professional with a confidence in the Lexus that eliminates all pressure and actually makes the transaction a learning process. Anna is an outstanding representative of Santa Fe Lexus that I would welcome the opportunity to recommend her and your dealership to any person who wanted an new or used car of high quality. More
by jmulv1
Employees Worked With
anna gonzales, Anna Gonzales
July 16, 2013
Anna and Tony were a true pleasure to work with. They were both extremely helpful in explaining all the features of the vehicles that I came to look at. They were never pushy or made me feel like they we were both extremely helpful in explaining all the features of the vehicles that I came to look at. They were never pushy or made me feel like they were only after "the sale". I cannot put into words the numerous amount of good things I have to say about Anna and Tony. The Lexus Dealership itself was also an amazing experience. The facility is luxurious, elegant, cleanly, and best of all welcoming. The Lexus of Santa Fe Dealership could serve as the "Model Dealership" for all dealerships nation wide. The day that I have to bring my Lexus in for whatever reason, I am confident that it will be a pleasureable experience. Lexus of Santa Fe offers many comfortable and considerate amenities, exclusively with the customer in mind. I have already recommended to my friends and family that are in the market for a vehicle to shop Lexus of Santa Fe and have the wonderfuly fantastic experience that I had. More
by joshm209
Employees Worked With
Anna Gonzales & Tony Ramat, Anna Gonzales, Tony Ramat
July 15, 2013
Tony handled our leasing of this 2014 IS 350 in an excellent manner. He helped to insure that this transaction was completed efficiently and satisfactorily. Thanks Tony. excellent manner. He helped to insure that this transaction was completed efficiently and satisfactorily. Thanks Tony. More
by rgantos
Employees Worked With
Tony Ramat, Tony Ramat
May 07, 2013
Tony Ramat has always been at his best during our search for a vehicle. Definitely a keeper in my opinion!! Tony always goes over and beyond for the customer! for a vehicle. Definitely a keeper in my opinion!! Tony always goes over and beyond for the customer! More
by pedropele
Employees Worked With
Tony Ramat, Tony Ramat
