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Lexus of Santa Fe
Santa Fe, NM
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Lexus of Santa Fe is a well-run organization. They pride themselves on excellent customer service and they deliver. Both Adrian Navarro, sales concierge, and Jarvis Newman, finance director, wer They pride themselves on excellent customer service and they deliver. Both Adrian Navarro, sales concierge, and Jarvis Newman, finance director, were awesome. Jarvis patiently explained the intricacies of my financing options and answered all my questions with a smile. Adrian was delightful to work with and went above and beyond to make sure that my new purchase was a smooth and enjoyable experience. More
Adrian was great, patient with us and well informed. From the very beginning, I knew that I could really work with him. I am so happy that we went to your dealership. It was a wonderful experience. We a From the very beginning, I knew that I could really work with him. I am so happy that we went to your dealership. It was a wonderful experience. We are very happy with our new Lexus. In fact, every member there that we had contact with was excellent. More
Good service people. They solved my car’s issues in part. The left is parking sensor still is not working. Totally they did good job. They solved my car’s issues in part. The left is parking sensor still is not working. Totally they did good job. More
From reminders of service appointments to updates on the progress of my maintenance and follow up to the finished service call, I was always well informed. progress of my maintenance and follow up to the finished service call, I was always well informed. More
Service was done promptly. The young man I dealt with was very kind and professional. I was kept informed about the work being done. The young man I dealt with was very kind and professional. I was kept informed about the work being done. More
Lexus of Santa Fe has an amazing team. From the moment you walk in to the time you leave, you are treated with the best customer service and kindness. Jarvis, Finance Director is amazing a From the moment you walk in to the time you leave, you are treated with the best customer service and kindness. Jarvis, Finance Director is amazing and so helpful, he really ensures that you understand everything you are signing and is so friendly. Chris Ortega in Sales is the best. I wouldn’t go with anyone else. Chris even completed follow ups with me to make sure I received my plates, registration, and that everything was going good. Josh Welch, GM and Vincent Mora, General Sales Manager are also amazing and the nicest to talk to and work with. I really can’t say enough about these four individuals. I’m just really lucky to have them working at Lexus of Santa Fe. More
I had a last minute problem with my car and multiple people worked together and jumped through major hoops to almost immediately get me back on the road. These guys are the absolute best!!! people worked together and jumped through major hoops to almost immediately get me back on the road. These guys are the absolute best!!! More
Excellent, all around care. They get service right down to even the smallest detail - which is essential. Safety matters! competitive pricing. They get service right down to even the smallest detail - which is essential. Safety matters! competitive pricing. More