Back

Lexus of Santa Fe

Santa Fe, NM

4.9
511 Reviews

6824 Cerrillos Road

Santa Fe, NM

87507

Directions

By Type

Showing 511 reviews

June 01, 2025

Leticia was extremely helpful and friendly. My car was ready on time. I felt the service was very good. More

by Elise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leticia
Jun 04, 2025 -

Lexus of Santa Fe responded

Hello Elise, we're happy you found Leticia to be so supportive during your experience here at Lexus of Santa Fe. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 31, 2025

We have lived in Santa Fe for about two years now. My husband has a Lexus and I have an Infinity. We have used the service department at the Lexus dealership to service our Lexus and we have been very More

by Jlynn322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald,Brian
Jun 03, 2025 -

Lexus of Santa Fe responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Santa Fe! Feel free to reach out to us if you need anything. Have a wonderful day.

May 23, 2025

Ronald was excellent. Great communication and courteous. Made it easy. He explained everything and proceeded after I approved it. More

by lynda.dresher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
May 24, 2025 -

Lexus of Santa Fe responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 19, 2025

Great service. Enjoyed and felt comfortable with the representative. Clean facility and efficient service. Thank you More

by monicanmtaxlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latisha Brown
May 22, 2025 -

Lexus of Santa Fe responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 17, 2025

Everyone is super helpful and goes out of there way to help. The facility is clean and has multiple amenities. More

by saryuj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
May 19, 2025 -

Lexus of Santa Fe responded

Hi Saryuj, thank you so much for your positive comments about Lexus of Santa Fe! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 17, 2025

Prompt and service oriented. The texting service is very efficient. However, I did not get an adequate explanation for all service that was completed. More

by rjuzaitis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
May 20, 2025 -

Lexus of Santa Fe responded

Hi, we appreciate your feedback. If there is anything we can do to, please do not hesitate to reach out to us. We would like to hear more about the details of your experience and how we can improve in the future. General Manager jnegrete@Group1Auto.com

May 16, 2025

Jay was excellent, he took the time to educate us on all the features of our GX 550 More

by chris B
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jay
May 19, 2025 -

Lexus of Santa Fe responded

Chris, we're happy you found our staff to be so supportive during your experience here at Lexus of Santa Fe. Please don't hesitate to reach out if there's anything additional we can do for you.

May 13, 2025

We're so pleased and appreciative for service without an appointment and a new tire in stock. It made our vacation so much happier! More

by ddbdgray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latisha Brown, Anthony Baca
May 16, 2025 -

Lexus of Santa Fe responded

Hi, we are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 12, 2025

It was a great experience the workers were so helpful the waiting room was very pleasant! More

by Sari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
May 14, 2025 -

Lexus of Santa Fe responded

Hi Sari, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 12, 2025

This team was so great to work with from start to finish. Great communication, very friendly, and honest salesmen. I would definitely recommend this dealership! More

by sderemiah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay and Vincent
May 14, 2025 -

Lexus of Santa Fe responded

Hi, thank you so much for your positive comments about Lexus of Santa Fe! Thanks again for the recommendation, and have an amazing day!

2
...