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Lexus of Santa Fe

Santa Fe, NM

Overview
Reviews
4.9
454 Reviews
Call Dealership (505) 216-3800
View Awards

6824 Cerrillos Road

Santa Fe, NM

87507

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Showing 454 reviews

April 22, 2024

Outstanding service! Will be back! Everything was done in a timely manner and Andres communicated very well! More

by Mattrusher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Report | Print
Apr 24, 2024 -

Lexus of Santa Fe responded

It's fantastic to hear that you had a great experience and that Andres provided outstanding assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 22, 2024

Prompt, friendly, Good work and offered a car wash with a smile when they were down one worker. More

by emcraig57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Report | Print
Apr 24, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 22, 2024

My service associate was Ronald Ayala. He was not only courteous but got to my auto quickly, explained what would be done, what service was needed or suggested and why, and coordinated wit More

by adederer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Ayala, Anthony Baca
Report | Print
Apr 25, 2024 -

Lexus of Santa Fe responded

Ronald provided exceptional service, ensuring your car was taken care of efficiently and effectively. It's great that he took the time to explain everything clearly and coordinated with the service department for a quick fix. Ronald will be delighted to hear about your positive feedback.

April 21, 2024

The Andres, service advisor, is very professional and has answered my tech questions and taken care of our vehicle service. More

by Tgreenawald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Ricardo, Service Advisor# 36799
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Apr 23, 2024 -

Lexus of Santa Fe responded

It's fantastic to hear that you had a great experience and that Andres provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 20, 2024

The Lexus of Santa Fe service department is stellar, leaving no stone—or automotive mechanism—unturned. Bravo! More

by pdiskint@gmail.com
Recommend Dealer
Yes
Employees Worked With
Andre
Report | Print
Apr 23, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had a stellar experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 17, 2024

The service department started work. on my car the minute it arrived. When they had my problems diagnosed they explained in detail my options and worked with me on the price of the repair More

by jwitten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon, Kevin
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Apr 19, 2024 -

Lexus of Santa Fe responded

We're delighted to hear about your positive experience! Your satisfaction is our top priority, and we appreciate your business. We look forward to helping you again in the future.

April 15, 2024

I am continually impressed by the top notch service team. They are very professional and have taken excellent care of my car and me. More

by Devdunsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Report | Print
Apr 17, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 15, 2024

I Love Lexus! They always take care of my car!!! I'm also grateful for my great customer service!!! Ron is always very helpful every time I need work done on my ca More

by jessicalujan411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
Report | Print
Apr 17, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 15, 2024

The service guy met me immediately as I pulled in and was able to get me in and out very quickly. More

by Keith Ernst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Report | Print
Apr 17, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had a quick experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 11, 2024

Lexus of Santa Fe is the real deal(ership). Hospitable, inviting and comfortable- and that's just the furniture. The service reps are all knowledgeable, and accommodating (especially Brandon). More

by fidgets.clogs0i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Apr 13, 2024 -

Lexus of Santa Fe responded

We're thrilled to hear that you had such a positive experience at Lexus of Santa Fe! Our goal is to create a hospitable and inviting atmosphere for all our customers, and we're glad to hear that you found it comfortable. Our service reps, especially Brandon, strive to be knowledgeable and accommodating to ensure that your experience with us is top-notch. We look forward to serving you again in the future!

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