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Lexus of Santa Fe

Santa Fe, NM

Overview
Reviews
4.9
454 Reviews
Call Dealership (505) 216-3800
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6824 Cerrillos Road

Santa Fe, NM

87507

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Showing 454 reviews

May 13, 2024

The Excellent customer service I received exceeded my expectations. In particular, Mr. Andres Rodriguez ensured that my request was met and he took the initiative to make sure my car would look Brand New More

by irendltLovesLexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Andres Rodriguez, Ms Adriana
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May 17, 2024 -

Lexus of Santa Fe responded

It's fantastic to hear about your excellent experience with Mr. Andres at Lexus of Santa Fe! We're glad he went above and beyond to ensure your satisfaction and that your car looked brand new after the work was completed. Thank you for commending Mr. Andres, and we appreciate your kind words about Lexus' service.

May 11, 2024

The service technician was extremely polite, knowledgeable and professional. He kept me informed of progress and estimated completion and the work was completed on time. More

by Top 10 Sotheby’s Broker Team Nationwide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
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May 15, 2024 -

Lexus of Santa Fe responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 02, 2024

Fast friendly service. Had my car ready to go way before time promised. And washed. More

by Glantzs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres
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May 03, 2024 -

Lexus of Santa Fe responded

We're delighted to learn that your experience was fast and friendly! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 01, 2024

Great customer service, prompt & nice follow up. Both service writers were informative and explained issue. More

by Info@deercrossingrvpark.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Gray, Anthony Baca
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May 03, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

May 01, 2024

Very professional and caring team at Lexus of Santa Fe. Nice loaner vehicles are givin out to keep you on the road while repairs are being addressed. Very amazing experience always! More

by ermsanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon gray
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May 03, 2024 -

Lexus of Santa Fe responded

We are excited to hear about your fantastic experience at Lexus of Santa Fe! We're thrilled to hear that you found our team to be professional and caring and that you appreciated the nice loaner vehicles provided during repairs. Thank you for sharing your feedback, and we look forward to providing you with excellent service in the future as well!

April 30, 2024

Today’s oil change and service was outstanding! ! The mechanic was absolutely fantastic!!! Everything was perfect and smooth. We also appreciated the car wash!!! More

by jane.hruska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Report | Print
May 03, 2024 -

Lexus of Santa Fe responded

That's fantastic to hear! We're thrilled that your oil change and service experience was outstanding, and that the mechanic did a fantastic job. It's great to know that everything went smoothly and that you also enjoyed the car wash.

April 30, 2024

They were Very professional, explained the repair situation in detail and great customer service! Thanks Andres & Kevin! More

by Attarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Report | Print
May 02, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 28, 2024

The dealership was excellent. The experience was amazing. The employees were all very friendly and helpful. More

by Fcm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris J Ortega
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Apr 30, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had an amazing experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 28, 2024

Brendan was friendly, helpful, and happy. He’s an asset to Lexus of Santa Fe! More

by Msporpora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan
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Apr 30, 2024 -

Lexus of Santa Fe responded

It's fantastic to hear that you had a great experience and that Brendan provided friendly and helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 25, 2024

Service folks are very accommodating, knowledgeable, as well as good communicators. The sales people were helpful and low key, a useful trait. More

by jim3h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Report | Print
Apr 27, 2024 -

Lexus of Santa Fe responded

It's great to hear that both the service team and salespeople at our dealership have been so helpful and professional during your experiences! Accommodating, knowledge, and good communication are key qualities in service, while a low-key approach can make the sales process more comfortable and stress-free. Enjoy your new vehicle!

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