Lexus of Roseville

Brent Colley is my service advisor. He’s extremely knowledgeable. He follows through with everything he said he would do. I can always trust him with everything. You are very lucky as a He’s extremely knowledgeable. He follows through with everything he said he would do. I can always trust him with everything. You are very lucky as a company to have him. More

Brent is simply the best! !! He always takes such great care of me to make sure my RX keeps running great and keeps me safe going up and down the mountain! He always makes su !! He always takes such great care of me to make sure my RX keeps running great and keeps me safe going up and down the mountain! He always makes sure I know what is critical to attend to and what can wait without affecting my safety. He does everything he can to make things more affordable for me too. Love him like family! So thankful for the whole team there at Lexus of Roseville too. From the moment I pull in, until I’m driving away, I feel well cared for. The wonderful staff checking me in and getting me on my way, those helping me with a loaner vehicle, the mechanics that keep my car in tip top shape, the admin staff, all are great. Love them all!!! More

Excellent customer experience as you walk in the door. Mariselo made the entire experience easy and fast. Mariselo made the entire experience easy and fast. More

I've always found Lexus of Roseville to be reliable and timely. Appreciate the attention to detail and professionalism! timely. Appreciate the attention to detail and professionalism! More

Yesterday, 11/14/2025 I had an appointment for a general service of my 2018 Lexus. My assigned employee representative is Natascha. Upon my arrival the gentlemen at the receiving area of the service facil service of my 2018 Lexus. My assigned employee representative is Natascha. Upon my arrival the gentlemen at the receiving area of the service facility within 4 minutes directed me where to park. After helping the customer ahead of me, they again contacted me, made sure I had an appointment, ask me to leave my keys in the vehicle and directed me to the waiting area of the agency since I was planning to wait for the service to be completed. I then was contacted by Natascha who confirmed what service I expected. She then directed me to the waiting area for customers, reminding me that they had a area serving hot and cold libations and some solid treats. Also they had televisions in the waiting area to entertain the customers. The waiting area is quite comfortable. I waited for two hours but it didn't seem that long. More

Ed have an excellent customer service traits. Dealership is nice and have excellent facilities, I.e, restrooms and coffee machine Dealership is nice and have excellent facilities, I.e, restrooms and coffee machine More

From the moment you arrive until you leave it is a nice place to be. Brandon greets you with a smile and assists you with getting signed in. Ashley explains the service and asks about other concerns. She c place to be. Brandon greets you with a smile and assists you with getting signed in. Ashley explains the service and asks about other concerns. She cares about the person and car. The waiting area is very comfortable , clean and the snacks appreciated. When getting the vehicle after service, Brandon still smiling gets you to your car. As always the car is washed and vacuumed and looks great. Kudos to the detail guys for an excellent job. Jeff More

our sales consultant, tristan Ragni, never rushed us, thoroughly explained all options, was pleasant, had great eye contact, and was very personable. He answered all questions as well as providing us add thoroughly explained all options, was pleasant, had great eye contact, and was very personable. He answered all questions as well as providing us additional information about the vehicle. We didn’t think of we appreciate him very much we also appreciate Andrew Carson our finance manager in the same fashion. More

Brent was the most respectful truthful person I have dealt with in some time. Additionally; Lexus of Roseville takes care of the customers like no other! They all of the staff were on it! The dealt with in some time. Additionally; Lexus of Roseville takes care of the customers like no other! They all of the staff were on it! They got me an uber for free while the mechanic technician did work on my car for an oil change tire rotation etc. I am deeply grateful and impressed. The environment and vibes were excellent and very different then some other dealerships that are a pushy. An overall great customer service and experience. More

Very good service Brent very helpful discuss every issue and detail . I will come back again! issue and detail . I will come back again! More