
Lexus of Riverside
Riverside, CA
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627 Reviews of Lexus of Riverside
This dealership was amazing. Great experience for me and my husband. I would recommend them to friends and family. The quality of service and friendliness was fantastic. my husband. I would recommend them to friends and family. The quality of service and friendliness was fantastic. More
We drove up from San Diego and Jerome was great at making the sale happen. We got A grade service from him. I will definitely send my friends to him. the sale happen. We got A grade service from him. I will definitely send my friends to him. More
I had a great purchasing experience. It was smooth and painless. Eric Zhang, the internet sales manager, was very friendly and a great help in answering my questions. My biggest complement to Lexus of Riv painless. Eric Zhang, the internet sales manager, was very friendly and a great help in answering my questions. My biggest complement to Lexus of Riverside is that I didn't feel harassed or haggled with additional warranties or services. My minor complain was the wait time for the buying process. I felt it could have been faster. That said, I'm very satisfied and would recommend you guys and would also purchase a Lexus again from Lexus of Riverside. More
Ralph my sales person was extremely polite and professional, as well as your finance manager. We purchased the car we’ve been looking for Thank you for the excellent service... professional, as well as your finance manager. We purchased the car we’ve been looking for Thank you for the excellent service... More
I have always loved Lexus, but Lexus of Riverside helped make it all happen. I am a first time buyer, but I was treated with the most upright respect I could have asked for. Doug Thompson helped me through make it all happen. I am a first time buyer, but I was treated with the most upright respect I could have asked for. Doug Thompson helped me through the whole process and got me into my gorgeous 2018 Lexus is300. He took real good care of me and has made me feel pressure free about my visit and sale at Lexus. Couldn’t have asked for a better sales representative. Also Danny Meeks helped me with getting a good APR rate and showed me different available options to add to my car. No regrets coming to an actual dealer to buy my new car. Thank you guys so much ! More
From start to finish Ralph Olguin took care of all my requests, met all my expectations and even went the extra mile in delivering a grand customer experience!!!!! I highly recommend Ralph and Lexus of R requests, met all my expectations and even went the extra mile in delivering a grand customer experience!!!!! I highly recommend Ralph and Lexus of Riverside👍 More
We recently purchased an RX350 from Lexus of Riverside, and it is a great place to purchase a Lexus. The sales person (Eric Z) was great. Highly recommended! and it is a great place to purchase a Lexus. The sales person (Eric Z) was great. Highly recommended! More
Miguel was very attentive and not pushy. He answered all of our questions patiently and with care. I even ended up getting a totally different color than I had initially went there for but he was willing to of our questions patiently and with care. I even ended up getting a totally different color than I had initially went there for but he was willing to pull what was in stock so I could see them all. They worked with us to receive costco discount (rebate) and also cash incentive. The finance department was patient for us to get our insurance as well. It was a better price than 2 other places I visited in Northern California and in Southern California. More
Not sure if the dealership or Lexus in general. Have Not sure if the dealership or Lexus in general. Have been a multiple time Lexus car owner- 6 purchased from just Riverside. Placed a special order f Not sure if the dealership or Lexus in general. Have been a multiple time Lexus car owner- 6 purchased from just Riverside. Placed a special order for a new Ultra Luxury ES because GS last year of production. Waited 6 months- mainly covid thing. Vehicle comes in with stuff I didn’t order, and without stuff I ordered. So I still purchase it- but want illuminating door sill/ truck fin that was originally on order. Was told Lexus will build what they want with given packages??? I thought I was the customer that special ordered the vehicle- and then I still paid for extras not ordered- then now told I may not be able to get the trunk fin or lighted door sill I ordered??? So this is customer service? I contacted dealer about this- no response? So this is Riverside Lexus customer service? Not the Riverside Lexus I have previously purchased several vehicles from. Maybe a different dealer for service if Riverside doesn’t resolve this. And I paid the car in cash- so maybe they figure that’s the end of customer service. James and Lucinda Reid More