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Lexus of Queens

Long Island City, NY

4.4
641 Reviews

36-20 Steinway st.

Long Island City, NY

11101

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641 Reviews of Lexus of Queens

April 25, 2021

Bought my Lexus at Lexus of queens. Brian was very helpful in the sales process. No pressure and took time to complete the deal. Easy and professional from the start. Would recommend him to friends. More

by barryf
Recommend Dealer
Yes
Employees Worked With
Brian Zhang
Apr 26, 2021 -

Lexus of Queens responded

Good morning Barry, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which I provided you, and I wish you the best of luck with your new car! If you should require further help with anything relating to your car, please feel free to contact me at, (718) 392-7500. Brian Zhang Lexus of Queens

April 24, 2021

Brian provided the most seamless transaction with the best services. He’s very professional and followed up with the most superior after sales service. We purchased all five cars from him since he always More

by Tiffany Chen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Zhang
Apr 26, 2021 -

Lexus of Queens responded

Good morning Ms. Chen, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which I provided you, and I wish you the best of luck with your new car! If you should require further help with anything relating to your car, please feel free to contact me at, (718) 392-7500. Brian Zhang Lexus of Queens

April 02, 2021

Brian is a pleasure to deal with, he was knowledgeable, professional, friendly and nice. He treated the customer like a friend. I would highly recommend him to everyone. Thanks Brian. More

by Kim
Recommend Dealer
Yes
Employees Worked With
Brian Zhang
Apr 02, 2021 -

Lexus of Queens responded

Good afternoon Kim, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which I provided you, and I wish you the best of luck with your new car! If you should require further help with anything relating to your car, please feel free to contact me at, (718) 392-7500. Brian Zhang Lexus of Queens

March 30, 2021

My unpleasant visit to the Lexus service department ended up with a follow up call by the service manager Ertan who actually showed that he cared about making things right he listened to my complaint and was More

by Catherineamor27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ertan Jasuf
Mar 31, 2021 -

Lexus of Queens responded

Good morning Catherine, I would like to thank you for taking the time to provide your follow up review on DealerRater. It was my pleasure to have personally addressed the concerns which you were experiencing. I am happy that everything worked out for you, and I wish you continued luck with your car! If you should ever require further help with anything relating to your car, please feel free to contact me at, (718) 392-7500. Ertan Jusuf Service Director Lexus of Queens

March 14, 2021

I was really happy with Brian's service and upfront attitude with clear suggestion & recommendation. He went above and beyond to get me a good deal. Definitely look from him when you're there. I can as More

by tarikxaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Zhang
Mar 15, 2021 -

Lexus of Queens responded

Good morning, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which I provided you, and I wish you the best of luck with your new car! If you should require further help with anything vehicle related, please don't hesitate to contact me at, (718) 392-7500. Brian Zhang Lexus of Queens

March 12, 2021

We recently purchased a 2019 Lexus UX 200 and could not be happier with the professional service provided by our salesman Victor. He was extremely helpful, courteous, attentive, and always willing to answe More

by jbezdik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artur, Victor Dadlani
Mar 12, 2021 -

Lexus of Queens responded

Good afternoon Mr. Bezdik, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which I provided you, and I wish both of you the best of luck with your pre-owned Lexus UX 200! If you should require further help with anything vehicle related, please don't hesitate to contact me at, (718) 392-7500. Victor Dadlani Lexus of Queens

Mar 12, 2021 -

jbezdik responded

Thank you, Victor. The pleasure of meeting you and working together with you to find the perfect Lexus for us was indeed a great pleasure. We will happily recommend you to friends and family who desire the exceptional experience and service that you provided to us.

February 19, 2021

Gohar made the process so easy and comfortable. She answered all my questions thoroughly and in a timely fashion. She never made me feel pressured and was accommodating Definitely a pleasant experience More

by CHULIE78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gohar Arustamyan
Feb 22, 2021 -

Lexus of Queens responded

Good morning, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which I provided you, and I wish you many happy miles in your new car! If you should require further help with anything vehicle related, please don't hesitate to contact me at, (718) 392-7500. Gohar Arustamyan Lexus of Queens

February 19, 2021

Extremely high-quality service,excellent salesman. It’s a perfect experience for me and my wife. Finally I got the configuration and color I like. More

by jeffreycao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Zhang
Feb 22, 2021 -

Lexus of Queens responded

Good morning Jeffery, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which I provided you, and I wish you and your wife the best of luck with your new car! If you should require further help with anything vehicle related, please don't hesitate to contact me at, (718) 392-7500. Brian Zhang Lexus of Queens

January 28, 2021

Gohar went above and beyond. She made it as easy as possible considering all my COVID concerns. She is extremely professional and personable. Jose who delivered my car to me was very knowledgeable. He More

by mustluvdogs49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose who delivered my car, Peter LoBianco, Gohar Arustamyan
Jan 28, 2021 -

Lexus of Queens responded

Good evening, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was our pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which Jose and I provided you, and we wish you many happy miles in your new car! If you should require further help with anything vehicle related, please don't hesitate to contact me at, (718) 392-7500. Gohar Arustamyan Lexus of Queens

January 07, 2021

Excellent experience!Brian is professional and helpful. Excellent experience! Brian is professional and helpful. Thank you for all your did and you made the whole process smooth. I’m so happy with the pric More

by Cindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Zhang
Jan 07, 2021 -

Lexus of Queens responded

Good afternoon Cindy, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which I provided you, and I wish you the best of luck with your new car! If you should require further help with anything vehicle related, please don't hesitate to contact me at, (718) 392-7500. Brian Zhang Lexus of Queens

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