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Lexus of Queens

Long Island City, NY

4.4
641 Reviews

36-20 Steinway st.

Long Island City, NY

11101

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641 Reviews of Lexus of Queens

December 15, 2022

The worst car dealer experience I have ever had( and I’m 55 so that says a lot). I was checking into an extended warranty for my 2019 Lexus RX 350. I called or emailed 4 Lexus dealerships. In terms of knowl More

by Kitten
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tony Zhang, Tony Zheng
December 08, 2022

Gohar made the car buying process easy as possible. She was attentive to the car and packages I wanted and never made me feel pressured to purchase something else sooner. She went above and beyond in g More

by NavS.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kunal Laheja, Gohar Arustamyan
Dec 12, 2022 -

Lexus of Queens responded

Good afternoon, I would like to thank you for taking the time to provide your kind feedback, and recommendation on DealerRater.com. It was our pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience which Kunal and I provided you, and we both wish you many happy miles in your new car! If you should require further help with anything vehicle related, please feel free to contact me at, (718) 392-7500. Gohar Arustamyan Lexus of Queens

November 23, 2022

Gohar was very nice she made me feel comfortable and give me good advise about getting a new car More

by Sazeedajoseph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gohar Arustamyan
Nov 25, 2022 -

Lexus of Queens responded

Good afternoon Ms. Joseph, I would like to thank you for taking the time to provide your kind feedback, photo, and recommendation on DealerRater.com. It was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which I provided you, and I wish you many happy miles in your new Lexus NX 350! If you should require further help with anything vehicle related, please feel free to contact me at, (718) 392-7500. Gohar Arustamyan Lexus of Queens

November 08, 2022

Hands down, this is the best dealership in NYC! I never feel like I’m being pressured to buy a car. I’ve been working with Gohar for over 4 years, and from what I know she’s fully aware of the anxi More

by Lavasia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gohar Arustamyan
Nov 08, 2022 -

Lexus of Queens responded

Good afternoon Lavasia, I would like to thank you for taking the time to provide your kind feedback, photo, and recommendation on DealerRater.com. It was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which I provided you and your daughter, and I wish both of you many happy miles driving "Lexi"! If you should require further help with anything vehicle related, please feel free to contact me at, (718) 392-7500. Gohar Arustamyan Lexus of Queens

November 06, 2022

Mr.choi was very helpful and help me secure my deal,price and rates was good. More

by raj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Choi
Nov 07, 2022 -

Lexus of Queens responded

Good morning Raj, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater. It was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which I provided you, and I wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at, (718) 392-7500. Andrew Choi Lexus of Queens

October 13, 2022

I went into the Lexus dealer and was assisted by Gohar, one of the Sales Rep at the Lexus of Queens dealership. I found her to be very professional, easy to work and a clear communicator. If you're looking More

by Lola894
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gohar Arustamyan
Oct 14, 2022 -

Lexus of Queens responded

Good afternoon Lola, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater. It was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which I provided you, and I wish you many happy miles in your new car! If you should require further help with anything vehicle related, please feel free to contact me at, (718) 392-7500. Gohar Arustamyan Lexus of Queens

September 13, 2022

All the customers representive at Lexus of Queens were very professional and easy to talk to. I love David he went above and beyond to make me happy. Hats off to Gohar the best. Will recommend my coworker More

by LYONS8044
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gohar Arustamyan
Sep 14, 2022 -

Lexus of Queens responded

Good afternoon, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was our pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which David and I provided you, and we both wish you many happy miles in your new car! If you should require further help with anything vehicle related, please feel free to contact me at, (718) 392-7500. Gohar Arustamyan Lexus of Queens

Oct 04, 2022 -

LYONS8044 responded

You are most welcome.

August 29, 2022

Brian did an excellent job with my out of town buying experience. He came in on his day off to meet me at the dealership to ensure my purchase was a smooth transaction. Brian is very knowledgeable and More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kunal Laheja, Brian Zhang
Aug 29, 2022 -

Lexus of Queens responded

Good evening John, I would like to thank you for taking the time to provide your kind feedback on DealerRater. It was our pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which Kunal and I provided you, and we both wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at, (718) 392-7500. Brian Zhang Lexus of Queens

July 30, 2022

After months of extensions research, Lexus of Queens was one of the places that we visited on 7/26/2022. This review is mainly in reference to our sales associate Wilson K. Wilson was able to work with us a More

by ktlumens
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson K.
Aug 01, 2022 -

Lexus of Queens responded

Good morning Phil, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which I provided you, and I wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at, (718) 392-7500. Wilson Kim Lexus of Queens

July 25, 2022

The Sales Rep were very professional and patient, they took their time greeting me and answering any questions that I had. Appreciate the service More

by blawalc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Zhang
Jul 25, 2022 -

Lexus of Queens responded

Good afternoon, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which I provided you, and I wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at, (718) 392-7500. Brian Zhang Lexus of Queens

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