Lexus of Queens
Long Island City, NY
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641 Reviews of Lexus of Queens
The worst car dealer experience I have ever had( and I’m 55 so that says a lot). I was checking into an extended warranty for my 2019 Lexus RX 350. I called or emailed 4 Lexus dealerships. In terms of knowl 55 so that says a lot). I was checking into an extended warranty for my 2019 Lexus RX 350. I called or emailed 4 Lexus dealerships. In terms of knowledge and price, Queen Lexus was by far the worst. The contact person Tony Zheng, gave a quoted price $1500 higher then every other dealer. His information was wrong about how warranties work( ie he stated the extended warranty starts the day you buy it, which is wrong as it starts “ after” the regular warranty is up). I corrected him mistake after mistake.How could a Lexus dealer not know about their cars?? Anyway. I purchased at another dealership that didn’t try to screw me and was knowledgeable about their product. I recommend you check out other dealers that are honest and knowledgeable. More
Gohar made the car buying process easy as possible. She was attentive to the car and packages I wanted and never made me feel pressured to purchase something else sooner. She went above and beyond in g She was attentive to the car and packages I wanted and never made me feel pressured to purchase something else sooner. She went above and beyond in getting me a car with the packages/options I wanted. Gohar was very professional and easy to work with throughout the entire process. I definitely recommend her! More
Hands down, this is the best dealership in NYC! I never feel like I’m being pressured to buy a car. I’ve been working with Gohar for over 4 years, and from what I know she’s fully aware of the anxi I never feel like I’m being pressured to buy a car. I’ve been working with Gohar for over 4 years, and from what I know she’s fully aware of the anxiety people have when buying a vehicle, so her ability to understand her customers needs and concerns helps make buying a car pleasurable. Additionally, Gohar’s patience and honesty helps make the buying process move smoothly, because we all know how long the process can last. Having her at the dealership makes it easier to return, not only for scheduled maintenance or a new vehicle, but to simply say hello! My daughter and I walk away ecstatic every time! Our most recent visit, we left with a big smile, because we’d left with an early Christmas gift to ourselves ☺️. We love our car, and we truly enjoy being apart of the Lexus family! Lexi aka our car loves us driving her as well. 🙂 (car named by my daughter) Thank you Gohar!! You’re the best!! More
I went into the Lexus dealer and was assisted by Gohar, one of the Sales Rep at the Lexus of Queens dealership. I found her to be very professional, easy to work and a clear communicator. If you're looking one of the Sales Rep at the Lexus of Queens dealership. I found her to be very professional, easy to work and a clear communicator. If you're looking to buy a car, I highly recommend working this very knowledgeable Salesperson. More
All the customers representive at Lexus of Queens were very professional and easy to talk to. I love David he went above and beyond to make me happy. Hats off to Gohar the best. Will recommend my coworker very professional and easy to talk to. I love David he went above and beyond to make me happy. Hats off to Gohar the best. Will recommend my coworkers friends and family.. More
Brian did an excellent job with my out of town buying experience. He came in on his day off to meet me at the dealership to ensure my purchase was a smooth transaction. Brian is very knowledgeable and experience. He came in on his day off to meet me at the dealership to ensure my purchase was a smooth transaction. Brian is very knowledgeable and made car buying as easy as possible. I will call Brian the next time I need a car! More
After months of extensions research, Lexus of Queens was one of the places that we visited on 7/26/2022. This review is mainly in reference to our sales associate Wilson K. Wilson was able to work with us a one of the places that we visited on 7/26/2022. This review is mainly in reference to our sales associate Wilson K. Wilson was able to work with us at every turn of the process and put us at relative ease. In short, Wilson was supportive, facilitative, understanding, and amiable. So, we would highly recommended Wilson if you are to visit Lexus of Queens for your next vehicle. --Phil More
The Sales Rep were very professional and patient, they took their time greeting me and answering any questions that I had. Appreciate the service took their time greeting me and answering any questions that I had. Appreciate the service More