Lexus of Queens

Gohar Arustamyan you are the BEST...you made my wife & I experience unforgettable. We had no intentions to buy a vehicle. But we left your sales room with a brand new RX 350 Lexus. Thank you and Hosea. experience unforgettable. We had no intentions to buy a vehicle. But we left your sales room with a brand new RX 350 Lexus. Thank you and Hosea. More

My sales dealer was Edwin Vargas. And he was very genuine. Very patient and very helpful. Thank you for the great customer service. It was really because of Edwin Vargas why I went and bought the car genuine. Very patient and very helpful. Thank you for the great customer service. It was really because of Edwin Vargas why I went and bought the car I desire. 😊 the car is AMAZINGG! More

Everyone was attentive and knowledgeable. They made all aspects of the process very smooth. It seems like a well run facility, with well trained staff. aspects of the process very smooth. It seems like a well run facility, with well trained staff. More

I am very good customer. I am very pleased with my purchase. It was my 5th car with them! Please purchase with them you will not regret it. purchase. It was my 5th car with them! Please purchase with them you will not regret it. More

I would like to thank Edwin Vargas for his patience and kindness. I know, I’m not an easy client however he never looked uncomfortable. kindness. I know, I’m not an easy client however he never looked uncomfortable. More

This is the 2nd pre-owned automobile I have purchased from Lexus of Queens this year and they have been absolutely exceptional! They sell high quality cars at great prices and they offer exceptional cus from Lexus of Queens this year and they have been absolutely exceptional! They sell high quality cars at great prices and they offer exceptional customer service which is why I have and will continue to go back to Lexus of Queens for future car purchases and service. I cannot praise Gohar enough. She has been my sales person on both deals and has been so helpful throughout the entire process both times. I purchased a L/Certified 2015 Lexus GX460 and, most recently, a 2008 GS350 AWD. I was able to get both cars at VERY good deals, not because I had to haggle, but because Lexus of Queens already lists their cars at fair prices. Gohar worked to help get my first car certified by Lexus. The first night I had the GS350, I realized that the rear parking sensor was malfunctioning and the car was louder than expected. I took the car back to Lexus of Queens the next day and the service department quickly identified the issues. I was worried I was going to get stuffed with a major bill because I had already picked up the car and it wasn’t certified. However, service consultant, Yasnil, Gohar and Greg (pre-owned sales manager) worked to remedy the issues promptly to ensure I was happy without me having to outlay more money and feel like I got played. It was truly the opposite. Gohar was incredible throughout the entire process and has always worked to ensure I was happy with my purchase. Even though the “deal was closed,” when an issue appeared she took time out to make sure I was taken care of- she truly went above and beyond. Besides the small snafu, the GS350 has been wonderful and I can only speak praise to the team at Lexus of Queens. So happy with both cars we have purchased from them. Thank you to Gohar, Greg, Yasnil and Lexus of Queens for taking care of your customers and focusing on relationships over profits! More

We bought a certified pre-owned GX 460 after a 4 month journey of reviewing and test-driving new and used LXs, RXs, GXs . From the start, Dmitry was our amazing guide to the Lexus SUV offerings, patient w journey of reviewing and test-driving new and used LXs, RXs, GXs . From the start, Dmitry was our amazing guide to the Lexus SUV offerings, patient with us and our kids, and respectful as we looked at many models over 3 visits. We checked out other Lexus dealers during this time as well, and the poor quality of cars and engagement made us appreciate Dmitry’s style and the high quality approach of Lexus of Queens even more. At the end, we went back to Dmitry and Lexus of Queens because of him and the service and quality we received there. I’d recommend Dmitry and LoQ to everyone! More

Great customer service & Friendly Sale person!This is my Great customer service & Friendly Sale person! This is my first Lexus. My sale person is very knowledgeable and exactly knows what I was looking for. Great customer service & Friendly Sale person! This is my first Lexus. My sale person is very knowledgeable and exactly knows what I was looking for. Amazing team at Lexus of Queens! Gohar was my sale lady and she took care me as a family. I am highly recommend this location if you are looking for a Lexus. Thank you so much! I will Enjoy the rides! More

I had first gotten in touch with Dmitry almost a year ago. At the time I was in a lease and decided to look at my options going forward. In short, Dmitry did a great job educating me on various cars, fea ago. At the time I was in a lease and decided to look at my options going forward. In short, Dmitry did a great job educating me on various cars, features and the process in general. He stuck it out with me as I asked endless questions and was very responsive as I reached out to him at different days and times. All in all I got the car I wanted and got a great deal! Dmitry, Jose who helped explain all the car’s features and Lexus of Queens were all a pleasure to work with. I will definitely be referring Dmitry to all my friends! More

Walked into Lexus of Queens and found a pre owned ES that seemed to fit my budget. Wanted a day to think about it but halfway home I called Dmitry and asked if I can come back to finalize the deal. The proce seemed to fit my budget. Wanted a day to think about it but halfway home I called Dmitry and asked if I can come back to finalize the deal. The process was quick which is not something I have ever experienced. Thanks Dmitry I will for sure refer friends and family. More