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Lexus of Pleasanton

Pleasanton, CA

4.9
1,058 Reviews

4345 Rosewood Dr

Pleasanton, CA

94588

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Showing 1,058 reviews

May 03, 2025

Nick is hands-down the best service advisor I’ve worked with. He kept me informed every step of the way while my car was getting a major brake and suspension job. He explained everything clearly and never More

by Gabriel.Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
May 08, 2025 -

Lexus of Pleasanton responded

Thank you Gabriel for allowing us to earn your business and for sharing of your experience with our teammate Nick and our service department on providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 03, 2025

Giving Nick 5 star! I brought my car in for a routine oil change, and he went above and beyond by letting me know my tires were showing signs of uneven wear. He helped m More

by JayJay M.
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
May 08, 2025 -

Lexus of Pleasanton responded

Thank you JayJay for choosing our dealership and for allowing us to earn your business. We appreciate your feedback of your experience with our teammate Nick on providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 02, 2025

We're so lucky to be helped and assisted with Greg Choy, Masee Yousafi, Zachary, & Syed. From the first experience to the end, they are very wonderful, have positive energy, sincere to help, very profe More

by Dkwati
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Choy
May 05, 2025 -

Lexus of Pleasanton responded

Thank you Dkwati for sharing your car shopping experience with our teammates Greg, Masee, Zachary & Syed and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 01, 2025

Thank you to Leo Knowles for another great Lexus vehicle. Bought my first RX hybrid today and I’m ecstatic! Leo is knowledgeable and always provides a VIP experience whenever I come in to lease a new Lexus. More

by Lexus4Life
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Knowles
May 02, 2025 -

Lexus of Pleasanton responded

Thank you Lexus4Life for sharing of your car shopping experience with our teammate Leo here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 01, 2025

Shoutout to sales agent Masee and his supervisor Greg! I want to buy a new hybrid car and had contacted several lexus dealers. Lexus of Pleasanton stood out. My sales agent is Masee Yousafi. He made More

by Julie S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Masee Yousafi, Greg Choy
May 02, 2025 -

Lexus of Pleasanton responded

Thank you Julie for taking a moment to share your experience with our teammates Masee and Greg during your visit with our dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey and sincerely thank you for the positive review. We are looking forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

April 30, 2025

Who knew you could buy a car the same day? ?Worked with Shane Sorge in the sales department and he did not disappoint! 5 STARS for him! More

by Bruno
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Sorge
May 02, 2025 -

Lexus of Pleasanton responded

Thank you Bruno for sharing of your experience our dealership and with our teammate Shane. We are committed and look forward to becoming a part of your Lexus ownership journey, so please feel free to let us know if there are ever any questions. We are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

April 30, 2025

Jeanette was great , I will request her next time. Everyone at Lexus was friendly and there was very little waiting. More

by Katies280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette Pettit
May 02, 2025 -

Lexus of Pleasanton responded

Thank you Katies280 for allowing our teammate Jeanette and our service team to provide maintenance for your Lexus and for sharing feedback of your dealership experience. We are proud to be a part of your Lexus ownership, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Lexus of Pleasanton

April 30, 2025

Big shout out to my sales guy Shane Shorge! ! He gave me one of the best car buying experiences in the past 30 years. Shane knows his stuff and is very knowdledgable on the Lexus brand. He's bee More

by Bruno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Sorge
May 02, 2025 -

Lexus of Pleasanton responded

Congratulations Bruno on your new Lexus and thank you for sharing of your experience with our teammate Shane while visiting our dealership. We are excited to be a part of your Lexus ownership so please feel free to let us know if there are any questions about your new Lexus! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

April 30, 2025

Russell Berkowitz provided very good service to us. He was friendly and patient with our questionz More

by mortezataherzadeh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Berkowitz
May 02, 2025 -

Lexus of Pleasanton responded

Thank you mortezataherzadeh for sharing of your experience our dealership and with our teammate Russell. We are committed and look forward to becoming a part of your Lexus ownership journey, so please feel free to let us know if there are ever any questions. We are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

April 30, 2025

Went to look at new Nx and sales rep Shane Sorge was very helpful and willing to spend time with me looking at some features I’ve been interested in. More

by Lisa
Recommend Dealer
Yes
Employees Worked With
Shane Sorge
May 02, 2025 -

Lexus of Pleasanton responded

Thank you Lisa for sharing of your experience with our teammate Shane here at the dealership during your visit. We are excited to be a part of your shopping experience, so please feel free to let us know if we can do anything to assist! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton