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Lexus of Pleasanton

Pleasanton, CA

4.9
890 Reviews

4345 Rosewood Dr

Pleasanton, CA

94588

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Showing 890 reviews

December 06, 2024

Joseph was great to deal with. Everyone was. I would highly recommend Lexus of Pleasanton. More

by baker1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Li
Dec 12, 2024 -

Lexus of Pleasanton responded

Thank you baker1958 for sharing your recent experience with our teammate Joe during your service visit with our dealership. We appreciate allowing our team the chance to safely provide the highest level of care both for you and for your Lexus. We are proud to be a part of your ownership journey and as your partner, please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

December 05, 2024

Cat purchase process was smooth, delivery specialist was very helpful in guiding through the options. More

by DS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shane Sorge
Dec 06, 2024 -

Lexus of Pleasanton responded

Thank you DS for sharing of your car shopping experience with our teammate Shane here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

December 02, 2024

Salesman Joe Minster very knowledgeable, professional and wonderful to work with. I highly recommend! He followed up with all promises and details. Other personnel very pleasant and dealership was beautiful More

by LizCatGirl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Minster
Dec 05, 2024 -

Lexus of Pleasanton responded

Thank you LizCatGirl for sharing of your experience with our teammate Joe while visiting our dealership. We are excited to be a part of your shopping experience, so please feel free to let us know if there are ever any questions! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

November 30, 2024

I have been a customer of Lexus of Pleasanton since I purchased my first Lexus in 2007. I have always received excellent service. Forrest Yee, the service advisor that I work with is always pleasant an More

by tiffanyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forrest Yee
Dec 02, 2024 -

Lexus of Pleasanton responded

Thank you tiffanyc for allowing our teammate Forrest and our service team to provide maintenance for your Lexus and for sharing feedback of your dealership experience. We are proud to be a part of your Lexus ownership, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Lexus of Pleasanton

November 30, 2024

Augny H. made our whole experience on our new UX300h purchase fun, pleasureable and stress free. She's a very joyful, friendly, and happy sales person that's More

by stanleyfong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Augny Habib, Michael Lorenzo
Dec 02, 2024 -

Lexus of Pleasanton responded

Congratulations stanleyfong on your new Lexus UX300h and thank you for sharing of your experience with our teammates Augny and Michael during your visit at our dealership. We appreciate allowing our team to earn your business and as your Lexus ownership partner, we stand ready to be of service. Please feel free to let us know if there are ever any questions about your new Lexus! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

November 30, 2024

Forrest and Jeanette are my go to consultants when I need anything. Always a top tier experience and never feel like I’m being “sold” on anything. They give me the info, their opinion and then I decide. H More

by Justpletch
Recommend Dealer
Yes
Employees Worked With
Jeanette Pettit, Forrest Yee
Dec 02, 2024 -

Lexus of Pleasanton responded

Thank you Justpletch for sharing of your recent experience with teammates Forrest and Jeanette during your service visit with our dealership. We appreciate allowing our team the chance to provide the highest level of care for your Lexus and for us to be a part of your ownership journey. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

November 29, 2024

Another top notch service visit with Forrest Yee with an assist from Nick when he was gone. Lexus of Pleasanton never pressures me and Forrest and Nick always give honest input helping prioritize items whi More

by LX Fan
Recommend Dealer
Yes
Employees Worked With
Nick Wilson, Forrest Yee
Dec 01, 2024 -

Lexus of Pleasanton responded

Thank you LX Fan for sharing of your recent experience with teammates Nick and Forrest during your service visit with our dealership. We appreciate allowing our team the chance to provide the highest level of care for your Lexus and for us to be a part of your ownership journey. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

November 28, 2024

Jason Portillo and the Lexus of Pleasanton are the ideal duo in terms of buying and servicing your car. Lexus makes great vehicles and Jason provides the highest level of customer service and customer satis More

by Sahij Deol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Cacela, Jason Portillo, Jeanette Pettit
Nov 29, 2024 -

Lexus of Pleasanton responded

Thank you Sahij for sharing your experience with Jason and our service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership over the years. Please feel free to let us know if there are ever any questions, we are here to h elp! Regards, Your Team @ Hendrick Lexus of Pleasanton

November 27, 2024

My dealership coordinator treated me with respect and handled everything very professionally. He made it a positive experience and even found a discount I didn’t know about! More

by Bevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Clutter
Nov 29, 2024 -

Lexus of Pleasanton responded

Thank you Bevy for sharing your recent experience with our teammate John during your service visit with our dealership. We appreciate allowing our team the chance to safely provide the highest level of care both for you and for your Lexus. We are proud to be a part of your ownership journey and as your partner, please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

November 27, 2024

Jimmy was helpful, knowledgeable and extremely kind he gave us superior customer service 10/10 highly recommended. More

by Ronnesha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy, Andre, Jeremey Halden
Dec 01, 2024 -

Lexus of Pleasanton responded

Thank you Ronnesha for sharing your car shopping experience with our teammates Jimmy, Andrew and Jeremy here at the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton