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Lexus of Pleasanton

Pleasanton, CA

Overview
Reviews
4.9
1,058 Reviews
Call Dealership (877) 554-5927
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4345 Rosewood Dr

Pleasanton, CA

94588

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Showing 1,058 reviews

May 09, 2025

Jimmy was great. The whole experience was easy and fast! I will definitely buy my next car here! More

by Michaelwklimowski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sysavath bounthapanya
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May 11, 2025 -

Lexus of Pleasanton responded

Thank you Michaelwklimowski for sharing of your car shopping experience with our teammate Jimmy here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 09, 2025

Russell was extremely helpful getting me set up with my beautiful new car. The whole buying progress moved smoothly. More

by lmacalka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Berkowitz
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May 14, 2025 -

Lexus of Pleasanton responded

Congratulations lmacalka on your new vehicle purchase and thank you for sharing of your experience our teammate Russell here at the dealership. We are committed to becoming a part of your ownership journey, so please feel free to let us know if there are ever any questions about your new car! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 08, 2025

5 stars for Nick & Forrest. I went there for my oil change and just my routine maintenance and both of them assisted me really well. They’ve always been good to me and I highly More

by KatieCebllo
Recommend Dealer
Yes
Employees Worked With
Nick Wilson, Forrest Yee
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May 11, 2025 -

Lexus of Pleasanton responded

Thank you KatieCebllo for sharing your recent experience with our teammates Nick & Forrest during your service visit with our dealership. We appreciate allowing our team the chance to safely provide the highest level of care both for you and for your Lexus. We are proud to be a part of your ownership journey an d as your partner, please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 07, 2025

Jimmy is the absolute best! Got us the exact car we wanted! Customers service was excellent! More

by Ashleyklim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy
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May 11, 2025 -

Lexus of Pleasanton responded

Thank you Ashleyklim for sharing of your car shopping experience with our teammate Jimmy here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 07, 2025

Everyone that assisted me with the process of buying my new car was great. Thank you so much Shane! More

by Jmaldonado321
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane sorge
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May 09, 2025 -

Lexus of Pleasanton responded

Thank you Jmaldonado321 for sharing of your car shopping experience with our teammate Shane here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 06, 2025

Nick is excellent at explaining technical details in a way that makes sense. When my check engine light came on, he broke down the issues and gave me a clear idea of the repair options, timelines, and cos More

by RoeAna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
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May 08, 2025 -

Lexus of Pleasanton responded

Thank you RoeAna for choosing our dealership and allowing us to earn your business. We appreciate your feedback and sharing of your experience with our teammate Nick and our service department while we were providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 06, 2025

Totally professional excellence service very detailed on the work scope for my car love the video of the service More

by zblash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denny
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May 09, 2025 -

Lexus of Pleasanton responded

Hello zblash, we appreciate this 5-star rating and for allowing us to earn your business. Thank you for sharing of your experience with our teammate Denny and our service department. Keeping your Lexus safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 04, 2025

Nick handled the warranty work on my transmission like a pro. He dealt with the issue, kept me updated daily, and got my car back faster than expected. He made a stressful situation painless. 2 thumbs up fo More

by YuelSon
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
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May 08, 2025 -

Lexus of Pleasanton responded

Thank you YuelSon for allowing our teammate Nick and our service team to provide maintenance for your Lexus and for sharing feedback of your dealership experience. We are proud to be a part of your Lexus ownership, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Lexus of Pleasanton

May 03, 2025

Chris King helped with my order for the LC500 and answered all my questions promptly. The process took a while, but it was well worth the wait. The purchase process was easy and simple. More

by yenchsia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris King
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May 05, 2025 -

Lexus of Pleasanton responded

Thank you yenchsia for sharing your car shopping experience with our teammate Chris and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 03, 2025

Russ did exceptionally well in educating us in the myriad facets of Lexus automobiles and their operation. He was attentive to our interests and desires in a vehicle. He adeptly located a vehicle that suited More

by teresalee138
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Berkowitz
Report | Print
May 08, 2025 -

Lexus of Pleasanton responded

Thank you teresalee138 for sharing of your experience with our teammate Russell here at the dealership during your visit. We are excited to be a part of your shopping experience, so please feel free to let us know if we can do anything to assist! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

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