Lexus of Pleasanton

We had a wonderful experience at Lexus of Pleasanton! From the initial online chat to the moment we walked into the showroom, the staff was welcoming, professional, and genuinely helpful. Our salesperson From the initial online chat to the moment we walked into the showroom, the staff was welcoming, professional, and genuinely helpful. Our salesperson, Chris King, took the time to understand exactly what we were looking for and guided us through the entire process. He was incredibly knowledgeable, transparent about pricing, and answered all of our questions with patience and care. The dealership had an excellent selection of vehicles, but the specific model and color we wanted was in high demand and not available at the time. Chris kept an eye out for us and stayed in constant communication. When another customer canceled their reservation, he immediately reached out and quickly secured the vehicle for us. The very next day, the car arrived—and it was exactly what we wanted! We couldn’t be happier. Overall, I highly recommend Lexus of Pleasanton to anyone in the market for a car. More

I told my Dad to come into this shop and book an appointment with Nick. He brought his car in for a 60K-mile service, and Nick treated him really well. He explained what was included, went over the appointment with Nick. He brought his car in for a 60K-mile service, and Nick treated him really well. He explained what was included, went over the pricing, and just a really great experience he extended to my Dad. Thanks Nick! I’ve recommended him too to my friends and we’re all very happy with his service! More

Consistently Outstanding Service – Leo Knowles Is the Best in the Business! I can't say enough great things about Leo Knowles at Lexus of Pleasanton. I've purchased several vehicles from Leo over the Best in the Business! I can't say enough great things about Leo Knowles at Lexus of Pleasanton. I've purchased several vehicles from Leo over the years, and so has my family—and every single experience has been nothing short of outstanding. Leo is the kind of salesperson you wish you could find everywhere. He's trustworthy, knowledgeable, patient, and incredibly professional. From the very first car I bought from him to my most recent Lexus, Leo has always made the process seamless and enjoyable. He takes the time to truly understand what you're looking for and never pushes anything that doesn't fit your needs. What stands out most about Leo is his consistency. Every visit, every call, every question—he's there with a positive attitude and a deep understanding of the Lexus brand. That level of service is why I always refer friends, family, and colleagues to him without hesitation. He’s become our go-to guy for all things Lexus. If you’re looking for a Lexus and want someone who truly cares about your experience—not just making a sale—Leo Knowles is your guy. He sets the gold standard for what a luxury car buying experience should be. Thank you again, Leo, for your continued excellence. You’ve earned a customer for life. More

First time purchasing a car through Lexus of Pleasanton. My sales person was Augny Habib, and she was great throughout the whole entire process of buying my car. Syed Hussein was also great with the financ My sales person was Augny Habib, and she was great throughout the whole entire process of buying my car. Syed Hussein was also great with the finance department. I would highly recommend anyone who is interested in purchasing a car through Lexus of Pleasanton for their professionalism and sales of completion with this company. More

Nick was amazing during my recent A/C system repair. He coordinated all details really well and was on top of the part replacement quickly and kept me in the loop with text updates. Great communication He coordinated all details really well and was on top of the part replacement quickly and kept me in the loop with text updates. Great communication and service! More

I bought my third used car from Lexus of Pleasanton this past weekend. Russell was great help enjoyed working with him. I trust this dealership the most when purchasing a quality used car at a fair price! past weekend. Russell was great help enjoyed working with him. I trust this dealership the most when purchasing a quality used car at a fair price! More

We have bought two new vehicles from this dealer and paid extra for the warranty and care. But seems like there is a huge disconnect and differences between their financing and service department. regarding extra for the warranty and care. But seems like there is a huge disconnect and differences between their financing and service department. regarding extra warranty coverage. Some of the services we paid extra when financing with Lexus is not what repair shop covers. Also their service department should learn to treat customers with more curtesy and be helpful. It should come from managers. More

Russell spent time to review all features in my car. That was very helpful. He was nice guy. That was very helpful. He was nice guy. More