Lexus of Pleasanton

Nick’s customer service is second to none. He helped diagnose a frustrating battery issue with my car and ensured it was fixed quickly and efficiently. He’s knowledgeable, patient, and always He helped diagnose a frustrating battery issue with my car and ensured it was fixed quickly and efficiently. He’s knowledgeable, patient, and always puts the customer first. Highly recommend! More

I came to Lexus of Pleasanton to buy my car and was greeted by Shane Sorge. Shane was very knowledgeable about the car I ended up purchasing. I highly recommend him for the next lease or purchase of greeted by Shane Sorge. Shane was very knowledgeable about the car I ended up purchasing. I highly recommend him for the next lease or purchase of your next vehicle. More

Went in to buy a used car and Shane Sorge was great! I ended up looking at a few cars and went home with a sedan. I ended up looking at a few cars and went home with a sedan. More

This dealership helped me find the Lexus I was looking for. If you are looking for a good deal on a car, come to Lexus of Pleasanton and ask for Shane Sorge. I had a smooth process with my transaction and for. If you are looking for a good deal on a car, come to Lexus of Pleasanton and ask for Shane Sorge. I had a smooth process with my transaction and financing went quicker than I would have thought. More

Thanks a lot to Nick Wilson! Can’t say enough great things about Nick! I brought my car in for a tire alignment, and he made the whole process smooth and easy. His expertise and Can’t say enough great things about Nick! I brought my car in for a tire alignment, and he made the whole process smooth and easy. His expertise and friendliness always turns a routine visit into a pleasant experience. 5 star service all the way! More

Thank you Jason Portillo and team. They did a very timely, pleasant and effective service. I appreciate the quick help less the 24 hours after my service light came on. They even wash They did a very timely, pleasant and effective service. I appreciate the quick help less the 24 hours after my service light came on. They even washed and vacuumed the vehicle and served a decent cup Of coffee while I was waiting. Looking forward to future encounters. More

If you own a Lexus you need to visit this service department and see my guy Jason Portillo. Jason is the absolute best. Friendly, honest, genuine and just an A+ person. Would never consider taking my department and see my guy Jason Portillo. Jason is the absolute best. Friendly, honest, genuine and just an A+ person. Would never consider taking my Lexus anywhere else as long as Jason is there. More

I recently purchased a used 2008 Lexus LS 460 from Lexus of Pleasanton, and my experience was positive overall. The dealership staff, particularly Sales Consultant Joseph and Sales Manager Michael, were pro of Pleasanton, and my experience was positive overall. The dealership staff, particularly Sales Consultant Joseph and Sales Manager Michael, were professional, courteous, and attentive throughout the process. Joseph was knowledgeable about the vehicle and provided a detailed overview of its features, condition, and maintenance history. He was patient in answering my questions and didn’t apply any high-pressure sales tactics, which I appreciated. It made the experience more comfortable and allowed me to take my time deciding. Michael, the Sales Manager, worked with me to ensure I got a fair deal. He was transparent about the pricing and flexible in negotiating terms that worked within my budget. His straightforward approach built trust and helped make the transaction smooth and hassle-free. The car itself was in excellent condition for its age. The dealership had clearly invested effort into ensuring it was clean and mechanically sound. They provided a Carfax report, which gave me confidence in the vehicle's history. One small area for improvement could be a quicker turnaround for the paperwork process, which took a bit longer than expected. However, this was a minor inconvenience in an otherwise seamless experience. Overall, I’m thrilled with my purchase and would recommend Lexus of Pleasanton, Joseph, and Michael to anyone looking for a quality vehicle and excellent customer service More