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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,212 Reviews
Call Service Center (954) 443-2020

8,212 Reviews of Lexus of Pembroke Pines - Service Center

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June 06, 2025

The service was quick and the process was smooth. The advisor was friendly and answered all my questions. More

by cysern88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Breitbord
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June 06, 2025

First time at this dealership to have my car service. Service was not as I expected. More

by GLARA29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zulimar Parra
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Torres
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June 06, 2025

Thank you excellent service advisor. the down fall the guy who wash vehicle left my brand new vehicle smelling like weed toke a whole week for smell to come out. Sorry to say it’s was nas More

by RANDYFRS86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amed Rordiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keven
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June 06, 2025

I appreciated the honorable service I received on Wednesday reference to my brakes on my 350 ES. More

by JOGPETERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
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June 06, 2025

My service experiences are always terrific thanks to my service advisor Jose Amaro. He has been my advisor for many years and I would never go anywhere else for service. He is the absolute best guy!!!! More

by rbergld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amara Service advisor
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June 05, 2025

I have purchased multiple cars from Otany and I have referred him clients like Maytee and Harriett that also keep coming back. He’s dependable and makes me feel like family. More

by JOYCELOPEZ
Recommend Dealer
Yes
Employees Worked With
Otany Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2025 -

Lexus of Pembroke Pines responded

Joyce, it's wonderful to hear that Otany has consistently provided you with such dependable service at Lexus of Pembroke Pines. We truly appreciate your referrals and are thrilled to have you as part of our family!

June 04, 2025

The service check in with Jeremy was prompt. He was courteous, as usual and kept me updated on the progress. More

by HDJAY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us at Lexus of Pembroke Pines! We're glad to hear that Jeremy provided prompt and courteous service during your visit. We appreciate the feedback and look forward to serving you again in the future!

June 04, 2025

As soon as I drive in without an appointment, I get the 100% service and even accommodated me with a loaner. More

by RAYLUCY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that you received top-notch service at Lexus of Pembroke Pines, even without an appointment! Our team is always ready to assist and ensure your experience is seamless. Thanks for sharing your feedback!

June 04, 2025

Very good salesman and very knowledgeable in the field I would recommend him to anyone who needs a Lexus More

by FISDOG3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pastukhov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rohan Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2025 -

Lexus of Pembroke Pines responded

Thank you for the recommendation! We're delighted to hear that our salesman provided a knowledgeable experience at Lexus of Pembroke Pines. We appreciate your support and look forward to assisting anyone you send our way!

June 03, 2025

I was on time when i came in and fast and explain my service options More

by rudolph.mathieu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre
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Jun 04, 2025 -

Lexus of Pembroke Pines responded

Rudolph, thank you for taking the time to review Lexus of Pembroke Pines. We're happy to have you as a customer.

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