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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,750 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,750 reviews

June 02, 2025

Professional and quick attention to my car concern. Fixed the problem and I was off to continue my day. More

by DAYAMIMOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Genao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valentina Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Lexus of Pembroke Pines responded

Daya, we're delighted to hear that our team at Lexus of Pembroke Pines provided you with professional and efficient service. Thanks for choosing us!

June 02, 2025

Sammy Libraty has been my salesman for more than 15 years. He is the best. He is straight forward and honest and I love dealing with him. More

by SCHNOO27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Libraty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Lexus of Pembroke Pines responded

Thank you for your loyalty and trust in Sammy over the years at Lexus of Pembroke Pines! We're delighted to hear about your positive experiences, and we look forward to continuing to serve you.

June 02, 2025

We ordered the vehicle via the phone from out of state. When it arrived we were then pressured to quickly wrap up financing essentially by being told either we take their financing (which was much higher) More

by tom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nicholas Ensey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Lexus of Pembroke Pines responded

Tom, I'm sorry to hear about your experience. We strive for transparency and fairness in our dealings, so it's concerning to read this feedback. If you're open to discussing further or have any questions, please feel free to reach out at your convenience. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

June 02, 2025

Tony from the maintenance department was awesome. Can’t thank him enough for the customer service he provided me with. Thank you More

by CGONZ1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Marquez
Jun 03, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Tony provided you with excellent service at Lexus of Pembroke Pines! Thank you for sharing your experience, and we look forward to assisting you again in the future.

June 02, 2025

Very professional and courteous man. Highly recommended for anyone looking for a better service advisor. More

by tm.koin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Jun 03, 2025 -

Lexus of Pembroke Pines responded

Thank you for the recommendation! We're delighted to hear that our team at Lexus of Pembroke Pines provided professional and courteous service. We appreciate your support and look forward to assisting you again in the future!

June 02, 2025

Kevin assisted me with my service appointment and provided great customer service. He explained the services that i would be receiving and the costs. Thankful he took the time to listen to my concern More

by NITAALOHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in Service
Jun 03, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Kevin provided you with excellent service at Lexus of Pembroke Pines. Thank you for sharing your experience and trusting us with your vehicle needs!

June 02, 2025

Jeremy is great. Blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah. More

by RGORLOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Lexus of Pembroke Pines responded

We really appreciate you taking the time to leave Jeremy and Lexus of Pembroke Pines this awesome review, thank you!

June 02, 2025

My family has bought 5 Lexus vehicles over the years and always had very pleasant experiences. JM Lexus and Palm Bch dealers are awesome. At Pembroke Lexus I was never even offered a glass of water for 3 ho More

by RHIGGINS23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Francesca Costantino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience. It's disappointing to hear that we didn't meet the high standards you've come to expect from other dealerships. We appreciate your feedback and will use it as an opportunity to improve our service. If you'd like to discuss this further or have any questions, please feel free to reach out. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

June 01, 2025

Best experience I’ve ever had. Aaron made the whole process quick & easy. Definitely recommend going to Lexus of Pembroke Pines & seeing him. More

by JHAIBI2323
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Aaron made your experience at Lexus of Pembroke Pines quick and easy! Thank you for recommending us, and we hope you're enjoying your new ride.

June 01, 2025

I had a great experience here at Lexus of Pembroke Pines. Everyone was so professional and helpful. I didn’t feel pressured at all. Nick Holton was my sales representative and he was awesome! He gave positiv More

by SMILES2879
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hotniel Crespo
Jun 02, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your positive experience at Lexus of Pembroke Pines! We're delighted to hear that Nick and the team provided professional and helpful service without any pressure. We appreciate your recommendation, and we're here if you need anything in the future!

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