Lexus of Pembroke Pines

I can't image getting more excellent and dedicated service anywhere (even for a Lexus dealership where excellence is normal). The team of sales and service people were outstanding! I purchased a use service anywhere (even for a Lexus dealership where excellence is normal). The team of sales and service people were outstanding! I purchased a used Lexus from Pembroke (even though I live in the Tampa Bay Area), first because the car listed was originally purchased and serviced by Pembroke until it was traded in for a new model. Now I know why the original owner purchased from Pembroke both times. The service was incredible. The sales team (Alfred and David) agreed to service this vehicle before hand-off -and did a phenomenal job. I can't thank them enough. I LOVE my LEXUS! More

I have obtained 7 or 8 cars from this dealership, traveling past two other Lexus dealers, and intend to continue doing so, They are friendly, provide excellent service and appear to treat each custom traveling past two other Lexus dealers, and intend to continue doing so, They are friendly, provide excellent service and appear to treat each customer with dignity,honesty and respect. Everyone, especially Steve Lasker in service, goes the extra mile to satisfy customers. More

This past week I purchased my forth Lexus from Lexus at Pembroke Pines. I have always had a pleasant experience with no pressure sales tactics and friendly detailed service. I will continue to stay loyal a Pembroke Pines. I have always had a pleasant experience with no pressure sales tactics and friendly detailed service. I will continue to stay loyal and refer many other customers to my sales rep Jeremy, since he is so wonderful. He understands the needs of each of his clients and will try to go up and above it. More

One of the reasons that my husband and I purchase from this Lexus dealer is because of the service department, which is excellent. I also like the fact that they have an area where I can work on my laptop this Lexus dealer is because of the service department, which is excellent. I also like the fact that they have an area where I can work on my laptop computer and be connected to the internet. More

This is the second vehicle I have purchased from Sammy. He has always been very helpful, knowledgable on the vehicle and always aims to get you the best price possible. Sammy has offered exceptional custom He has always been very helpful, knowledgable on the vehicle and always aims to get you the best price possible. Sammy has offered exceptional customer service as he always ensures that the other individuals I have to work with, are also going to deliver exceptional service. This includes the finance and service representatives hat I have encountered. The employees who meet me when I drop off my vehicle for service, are also very helpful and pleasant. They work to get me in to see my service rep promptly. Everyone who I have encountered are always very pleasant as well. I really cannot complain with the service I have received. I did encounter one or two ndividuals who may not have delivered top service, however, Sammy has allowed me to not even dwell on that, as his positive attitude and helpful nature has always left great thoughts and experiences with me. As for the price, who would not want to pay less, and be in less debt? While the price I paid was not bad, it could have been a little better. More

I had a IS 250 for the past 4 years and have received nothing short of great service on the vehicle during this time. Recently I traded in on a ES 350, which I found to be a really great car. Gary and Ri nothing short of great service on the vehicle during this time. Recently I traded in on a ES 350, which I found to be a really great car. Gary and Richard went way above the "call of duty" to make the sale and transaction a great expierence. I did not feel like I was so much buying a car, but hanging out with friends, I just left in a new car. My wife commented that she thinks the next time I am there with the ES 350, I will probably come home with the LS 460. She may be correct. More

I have been taking my cars into Lexus of Pembroke Pines for 6 years now. John Stiegel has always taken care of my cars and he is always straight with me on service and worked with me to get my car in tip for 6 years now. John Stiegel has always taken care of my cars and he is always straight with me on service and worked with me to get my car in tip top shape when needed. The next car I buy is more then likely going to be a Lexus or Toyota just so that I can continue to have John as my service rep, that's how much I trust him with my cars. The facilities itself are great, the attendants are friendly and very helpful. Id give Lexus of Pembroke Pines a 6 if I could. More

Buying a car, and especially dealing with Richard, was a wonderful experience. He went above and beyond to find the exact car I wanted. I love my car and will DEFINITELY buy my next car from Richard. wonderful experience. He went above and beyond to find the exact car I wanted. I love my car and will DEFINITELY buy my next car from Richard. More

This is at least the eigth time that we have leased a car from this dealership and this was the best experience yet!! Which is saying alot, since all of them have been fantastic. They make it a pleasure to b from this dealership and this was the best experience yet!! Which is saying alot, since all of them have been fantastic. They make it a pleasure to buy a car. The sales staff is always friendly and helpful. My salesman is my lifeline and I even have him on speed dial for all my questions, especially regarding bluetooth hookup and my iphone! The ease of schedualing & the timeliness of their work makes the service department a pleasure to deal with. Lastly, we find their prices to be fair, reasonable and very competative. More

I purchased a used suv from this dealership,I went to drive off the lot and the truck did not run. Took them almost two weeks to fix my truck. Joe the service manager is great, Johnson my salesman was go drive off the lot and the truck did not run. Took them almost two weeks to fix my truck. Joe the service manager is great, Johnson my salesman was good. Will the general manager is a rude, ignorant......he basically told me I beat their dealership up with complaining about the fact that the suv I bought did not run. He then proceeded to tell me I should be grateful they fixed the problem ( which by the way they created when they powerwashed my trucks engine). Will the GM had me crying and beside myself, then when I was rude back threaten to call the cops on me. So here I was trying to get the suv that I had already payed for and Will was being a giant A$$ in front of my daughter!!!!I WILL NEVER BUY ANYTHING FROM THEM EVER AGAIN. I recommend you take your business elsewhere, do not come here because they dont give two sh*ts about anything other than getting your money! If by chance you have already purchased a car from here DONT EXPECT ***WILL** THE GENERAL MANAGER to help you in any way should you have a problem!!! All you will get from ***WILL** is a hard time!!! I am saddened by the fact that this dealership treats their customers in such a manner especially in front of their children!!! More