Lexus of Pembroke Pines
Pembroke Pines, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 15,574 reviews
I'm not a big 'review' guy but I did read these reviews before I bought my latest used car from Lexus of Pembroke Pines. I couldn't help but see a few negative reviews here, so I proceeded with caution for before I bought my latest used car from Lexus of Pembroke Pines. I couldn't help but see a few negative reviews here, so I proceeded with caution for my purchase. My salesman, Ray Hernandez, was easy to deal with and treated me like a friend. Everyone I came into contact during my purchase was pleasant and friendly. The transaction went smoothly. I bought a used Lexus and consider it a great value. I've no idea if I got the cheapest price but I did get a very well maintained car in excellent condition. Mine has over 100k on it but you'd never know it from how it looks and drives. I did get the opportunity to see how well Lexus of Pembroke Pines and Ray Hernandez are willing to stand behind what they sell. I drove home the night I bought and my outside mirrors wouldn't adjust properly, moving very intermittently. Ray was glad to take care of the problem immediately even though I had no warranty included. I guess the only thing Lexus of Pembroke Pines could have improved on is the detailing performed on the car. The insides of the windows needed cleaning especially the rear one and some dirt on the carpet behind the seats. If they have what you want in a car, I wouldn't hesitate dealing with Lexus of Pembroke Pines and would recommend you look for Ray Hernandez. More
Shady, misleading, and dishonorable. Horrible experience. They are cutthroat and will do anything to get a sale, even if it means doing things are are distasteful. Would not recommend buying a used car h They are cutthroat and will do anything to get a sale, even if it means doing things are are distasteful. Would not recommend buying a used car here. They are over priced, and are not willing to back up the cars they sell. Stay far far away from this business. More
We were shopping for a Lexus and visited this pembroke pines dealership from ft. lauderdale. It was not worth the drive, the dealer refused our trade and did not want to work with us. The next day we vi pines dealership from ft. lauderdale. It was not worth the drive, the dealer refused our trade and did not want to work with us. The next day we visited the Lexus dealer in coconut creek, and walked out with our first Lexus. The dealer from pembroke pines Lexus called us the next day to follow up with us; I GLADLY told him that we purchased our Lexus from JM Lexus, and he sounded alittle embarass!!!! More
Great Customer Service. Loved buying my new Lexus there! Would defenetly recommend! Everything was awesome from the begining till the end. Everybody was very knowledgeable and explained every step of the pr Would defenetly recommend! Everything was awesome from the begining till the end. Everybody was very knowledgeable and explained every step of the process to me and my husband! I'm really happy with the overall of my purchase More
Yanelys Bought many cars from this dealership for Yanelys Bought many cars from this dealership for almost 15 years to many to keep track of. I have new and used vehicles. Never had any problems, a Yanelys Bought many cars from this dealership for almost 15 years to many to keep track of. I have new and used vehicles. Never had any problems, always treated like family. I have referred friends and family no complaints. Will keep on buying cars from them, the process is painless. They even return my calls when they are on vacation if i have questions. I never feel rushed to buy a car like other dealers out there. The location is very convenient. I will never buy a car from anyone else. Yes there is a shortage of cars due to the Tsunami that devastated Japan. Dealership can not control mother nature people. More
the service i got from this dealer was good cant complain everything was done rite very kind polite excellent service i would recommend this dealer to someone. thank you everything was done rite very kind polite excellent service i would recommend this dealer to someone. thank you More
I guess that why this dealer has a 1.3 rating!!!! I I guess that why this dealer has a 1.3 rating!!!! I called to get a quote on a 2011 Lexus RX and the only thing this gentleman can tell me is that he I guess that why this dealer has a 1.3 rating!!!! I called to get a quote on a 2011 Lexus RX and the only thing this gentleman can tell me is that he can't not give me a quote unless I visit the dealer!? I ask him why and the only answer he can give me is because there is a shortage of cars! I guess they really don't want the bussiness! I'll just have to go buy my new Lexus somewhere else!!! Thx!!! You just made my decision a little bit easier!!! More
I was going to by a new RX350 for my wife to drive I told them that I wanted Tungsten Pearl/BLK they didnt have it so they were pushing me to try a Tungsten Pearl/Beige I then told them that I didn't want to them that I wanted Tungsten Pearl/BLK they didnt have it so they were pushing me to try a Tungsten Pearl/Beige I then told them that I didn't want to buy unless it was what I want. My wife and I began to leave and as we were leaving they told me they had got the car ready and all I needed to do was sign some paper...... Hold up I already told them I didn't want this car. I also took my 2004 IS300 into service one year and was denied warranty for my radio for the CD getting jam and I paid for a new radio which was almost $1000 and I lost 4 good CDs and when I was there they back my car and broke a brake light and said I was like that when I came in. More
Bought a used 2008 Dodge Nitro on 2/23/11. What an ordeal. 4 hours to complete the sale and then they only have one key for the car. Mind you these keys are a $160 from the dealer and 60 more to progr ordeal. 4 hours to complete the sale and then they only have one key for the car. Mind you these keys are a $160 from the dealer and 60 more to program it. I was told no problem the previous owner was bringing it in Saturday the 26th. As you can imagine I got screwed on this deal. Never buy from these Bufoons. LIE LIE LIE. Phone call after phone call and just a runaround. Broke my own rule of trust no one but it was late and I was tired. Raul will say anything to get the deal and Oliver the sales manager does nothing help. If they have your money YOU no longer exist to them. More
I just found out the car that Alfred Utset sold me that has a "5-year 50,000 mile warranty" is actually not warranteed at all. I am shocked that Lexus can allow this. Here is another problem I have with has a "5-year 50,000 mile warranty" is actually not warranteed at all. I am shocked that Lexus can allow this. Here is another problem I have with Pembroke Pines Lexus. After I had the car for just over a year, there was an area in the front where the paint started coming off. My local Lexus dealership told me the car had been worked on--that there were indications that the car had been damaged and repainted. Pembroke Pines Lexus never told me this, never admitted to this, and it did not show up on the CarFax. They would not honor the paint work that was necessary. The manager told me it was "over a year" and they weren't responsible. It took months, but I did get Lexus (the company) to make the dealer pay to have the car repainted. He also told me the car was "front wheel drive." It is not. The thing is, I want to buy a new Lexus now. I love the car, it's wonderful. I just don't trust the dealers. More