Lexus of Pembroke Pines

Great Customer Service. Loved buying my new Lexus there! Would defenetly recommend! Everything was awesome from the begining till the end. Everybody was very knowledgeable and explained every step of the pr Would defenetly recommend! Everything was awesome from the begining till the end. Everybody was very knowledgeable and explained every step of the process to me and my husband! I'm really happy with the overall of my purchase More

Yanelys Bought many cars from this dealership for Yanelys Bought many cars from this dealership for almost 15 years to many to keep track of. I have new and used vehicles. Never had any problems, a Yanelys Bought many cars from this dealership for almost 15 years to many to keep track of. I have new and used vehicles. Never had any problems, always treated like family. I have referred friends and family no complaints. Will keep on buying cars from them, the process is painless. They even return my calls when they are on vacation if i have questions. I never feel rushed to buy a car like other dealers out there. The location is very convenient. I will never buy a car from anyone else. Yes there is a shortage of cars due to the Tsunami that devastated Japan. Dealership can not control mother nature people. More

the service i got from this dealer was good cant complain everything was done rite very kind polite excellent service i would recommend this dealer to someone. thank you everything was done rite very kind polite excellent service i would recommend this dealer to someone. thank you More

I guess that why this dealer has a 1.3 rating!!!! I I guess that why this dealer has a 1.3 rating!!!! I called to get a quote on a 2011 Lexus RX and the only thing this gentleman can tell me is that he I guess that why this dealer has a 1.3 rating!!!! I called to get a quote on a 2011 Lexus RX and the only thing this gentleman can tell me is that he can't not give me a quote unless I visit the dealer!? I ask him why and the only answer he can give me is because there is a shortage of cars! I guess they really don't want the bussiness! I'll just have to go buy my new Lexus somewhere else!!! Thx!!! You just made my decision a little bit easier!!! More

Service department lies about car status, lies about denial of warranty claims, and lies about ordering parts. Not good people avoid!! Brought in a car with a dead battery, claimed $600 repair cost, be denial of warranty claims, and lies about ordering parts. Not good people avoid!! Brought in a car with a dead battery, claimed $600 repair cost, because had to check out charging system. Took 6 months to order struts and trim. Tries to invalidate warranty to collect more cash. Worst dealer I have used, so much for the Lexus standard. BBB rating F, no surprise. More

AVIOD THEM. HORRIBLE SERVICE . THEY ARE SNAKES!! I FINANCED A CAR, I SIGNED A BILL OF SALE ALL THE PAPER WORK AND EVERYYTHING ! THEN 2 WEEKS LATER I RECIEVE A CALL AND ITS THE FINANCE DEPARTMENT TELLI FINANCED A CAR, I SIGNED A BILL OF SALE ALL THE PAPER WORK AND EVERYYTHING ! THEN 2 WEEKS LATER I RECIEVE A CALL AND ITS THE FINANCE DEPARTMENT TELLING ME THAT THEY HAVE TO INCREASE MY MONTHLY PAYMENTS ? ALSO THAT I HAVE TO GO BACK AND SIGN SOME PAPER WORK. I TRIED TALKING TO THE MANAGER ALFRED IN THE NEW-USED CARS DEPT. AND HE HAS A COMPLETE ADDITUDE. NEVER AGAIN , I WILL TELL ANYONE I ENCOUNTER TO AVOID THIS DEALERSHIP. SHAME ON CRAIG ZINN THE OWNER OF THIS HUGE ESTABLISHMENT HE SHOULD DO A LITTLE MORE TO AVOID THESE THINGS . SHAMEE. More

OMG! The worste people to deal with in the used car OMG! The worste people to deal with in the used car world. They have attitudes like wanna be mobsters. They will sell you a car with finance then ca OMG! The worste people to deal with in the used car world. They have attitudes like wanna be mobsters. They will sell you a car with finance then call you 3 weeks later to change the finance deal. STAY AWAY FROM THEM! Each person is more rude than the next. You'd be better off dealing in the street with them More