Lexus of Pembroke Pines

My overall rating for Lexus of Pembroke Pines is good My overall rating for Lexus of Pembroke Pines is good because I like the personal touch and attentiveness. I feel like "family" when I'm at Lexus of My overall rating for Lexus of Pembroke Pines is good because I like the personal touch and attentiveness. I feel like "family" when I'm at Lexus of Pembroke Pines. I appreciate the fact that if I prefer to wait for my service to be completed, there is a work room where I can sit comfortably and complete my personal work. More

I had a wonderful experience with my service rep. Steve Lasker and the mechanic that worked on my car. They both took the time to listen to my concerns and repair it perfectly and timely. I am very imp Lasker and the mechanic that worked on my car. They both took the time to listen to my concerns and repair it perfectly and timely. I am very impressed with both of them and I look forward to doing business with them in the future. More

Friendly and courteous service. I purchased a used Friendly and courteous service. I purchased a used toyota sienna. I they were willing to sell it for a reasonable price.. I had a very good experien Friendly and courteous service. I purchased a used toyota sienna. I they were willing to sell it for a reasonable price.. I had a very good experience with this dealer More

I have been visiting the Lexus Pembroke Pines Dealership since 2007. Every experience has been "top notch" customer service! Steve Lasker is always very accomadating and always provides 100% customer sati since 2007. Every experience has been "top notch" customer service! Steve Lasker is always very accomadating and always provides 100% customer satisfaction. I consider Steve like family. He is very professional and has a great personality. Steve gives me the best prices and just such a pleasure to work with! I always look forward to bringing my car in because I enjoy working with Steve. I trust him and will always refer everyone to him. More

the best prices by far for service...with everything else being 'great'. what else could you ask for?? it is worth the trip for the money. being 'great'. what else could you ask for?? it is worth the trip for the money. More

I was listening to their Radio show one weekend afternoon and called in with a question about a GS350 in regards to price and getting the best deal. I don't have time to be be around the bush... They gave m and called in with a question about a GS350 in regards to price and getting the best deal. I don't have time to be be around the bush... They gave me a ballpark figure and referred me to someone in their sales department. 3 weeks later they found the model, color and mileage I was looking for at a great price including the extended warranty. Their financing department gave me a great interest rate (beat my credit union) and I have great credit!!! I love my GS and so does everyone else =). Great sales dept, Great financing department, great service from top to bottom , and no pressure tactics like some of the other dealerships we've all been too at some point or another....They've made me a customer.... More

the place is nice and presentable..and people are courteous and friendly..service is great..people there are so helpful and knowledgeble..overall service is great courteous and friendly..service is great..people there are so helpful and knowledgeble..overall service is great More

I first went to JM Lexus and I found the dealership very nice appearence and amenities. But the sales person and Manager were a typical sales experience. The biggest turnoff was the low ball price for my Tr nice appearence and amenities. But the sales person and Manager were a typical sales experience. The biggest turnoff was the low ball price for my Trade-in. After going to a Blue Book website I realized they were going to give me a third of my trade in value. Lexus of Pembroke Pines has a much more intimate staff. The facility is not as nice as JM Lexus but the bottom line is they priced the new car $3K lower than JM Lexus and they gave me a fair price for my trade in. I calculated my savings at $5K. The JM Salesman had called me not knowing I purchased from the other dealership. He asked me why I did not give him a chance to match the price. I find that amusing that he expects me to shop around and then give him my business. The proper thing would be for him to give me the best possible price he can. That is what Lexus of Pembroke Pines did and that is why they are the better dealership. More

Always friendly and goes the extra mile to accommodate me. A follow up call is always forthcoming with Jaime asking if he had helped me successfully, if the work was done to my satisfaction,etc. I always me. A follow up call is always forthcoming with Jaime asking if he had helped me successfully, if the work was done to my satisfaction,etc. I always feel as if I am valued as a customer even though I do not have the big bucks. More

I purchased my lease in September 2010 and I am very pleased with my vehicle. I visit Lexus of Pembroke Pines frequently for my routine oil changes & other engine maintence vanities. Steve is my service pleased with my vehicle. I visit Lexus of Pembroke Pines frequently for my routine oil changes & other engine maintence vanities. Steve is my service consultant and every time I interact with him is a pleasure. Steve is very friendly and pays close attention to detail in regards to Kat, my vehicle. He over extends himself to make certain that I am pleased overall. Likewise, Irv Smith is absolutely phenomenal in respects to his customer service. Although, I purchased my vehicle a little over a year ago, Irv is always as friendly and avaliable to assist me. My experiences at Lexus of Pembroke Pines have been brilliant and I look forward to re-leasing with this dealership. God bless! More