Lexus of Pembroke Pines

The best car buying experience! Michele Alter was my sales person (and has been for previous cars). Michele makes the car buying experience so easy! She provides excellent customer Michele Alter was my sales person (and has been for previous cars). Michele makes the car buying experience so easy! She provides excellent customer service and is very knowledgeable able the cars. I live in East Boca and drive to Pembroke Pines, that should tell you how great my experiences have been over the years. Her Manager Frank Marsala is also fantastic! I highly recommend them! Gloria More

Great customer service skills I had a great experience with Scott and the Steve ( financial guy ). They are very professional and friendly. That was the best experience that I ev I had a great experience with Scott and the Steve ( financial guy ). They are very professional and friendly. That was the best experience that I ever had buying a car. Looking forward to meet with them in couple of months. Thanks again Thiago More

Service Dept doesn't solve the problem I've been a customer of Lexus of Pembroke Pines for years. I currently own my second ES350 2015. It has 5k miles. I've taken it into the service dept I've been a customer of Lexus of Pembroke Pines for years. I currently own my second ES350 2015. It has 5k miles. I've taken it into the service dept 3 times for the same reason. Steering noise. Every time I'm told the same thing, " it's normal noise". NO!!!! It's not normal to have a brand new car with a steering noise that sounds like a car that has 100K miles!!! I didn't pay almost $50k to hear steering noise!!!! I'm very frustrated with the dealership and the way they've handled this. I don't think I'm buying another Lexus. More

New Lexus IS 250 This was my first experience buying a Lexus and I was truly amazed! Michele Alter was a great help from the beginning to end. I was pretty sure I knew This was my first experience buying a Lexus and I was truly amazed! Michele Alter was a great help from the beginning to end. I was pretty sure I knew what I wanted for a car and she was there to walk me through the entire process. I never once felt like I was dealing with a pushy sales person. In fact she was available whenever I needed her and had a question. Additionally, the entire team made the process from beginning to end run smooth. I highly recommend Lexus of Pines! More

Transportation Delay Turns Into A Wonderful Experience Purchased an IS 250 Sport with Jon-Claude Damion's & Eric Stampone's support. The delivery to the dealership was delayed by a few days and JC and Eric Purchased an IS 250 Sport with Jon-Claude Damion's & Eric Stampone's support. The delivery to the dealership was delayed by a few days and JC and Eric took the experience to another level, or what I'd call, a Lexus level. I was incredibly pleased with the personalized attention, patience and premium customer service offered. They delay went totally unnoticed thanks to their charismatic and friendly attitude. Not to mention that they go the distance, ensuring that when you buy the car, you get acquainted with all the gadgets built into the car. If you're looking for a one of a kind purchasing experience, don't hesitate to ask for Jon-Claude Damion & Eric Stampone. Thanks, Eduardo More

Awesome customer service! Great dealership and great people. Will come back anytime and it's the only dealership I will recommend for Lexus to my friends and family. Great dealership and great people. Will come back anytime and it's the only dealership I will recommend for Lexus to my friends and family. More

Awesome experience This is the second time i bought a car with Mario Padron, his customer service is outstanding, he made the process simple and fast. I'm satisfied with This is the second time i bought a car with Mario Padron, his customer service is outstanding, he made the process simple and fast. I'm satisfied with the deal i got More

Pleasant Experience This is my first Lexus among purchasing/leasing several other vehicles. I can honestly say that Denis Sharin my salesman made this process a pleasing This is my first Lexus among purchasing/leasing several other vehicles. I can honestly say that Denis Sharin my salesman made this process a pleasing experience. He was professional and very knowledgeable about the product. My stay at the dealer during the sales and financing process was short, sweet and I walked out with a good deal and a beautiful car. More

Fred Miller a sales man that cares. My resent car search started in Charlotte NC while I was searching on autotrader.com. I contacted Lexus of Pembroke for a 2014 certified Lexus IS350 I My resent car search started in Charlotte NC while I was searching on autotrader.com. I contacted Lexus of Pembroke for a 2014 certified Lexus IS350 I saw on autotrader listed at a very reasonable price where I was transferred to Fred Miller. Not only was he very personable and easy to work with, he really put this deal together. I purchased plane tickets to come pick up the car and Fred personally came to pick my girlfriend and I up from the airport while greeting us with cold bottled water. This guy went way above and beyond accommodating us and even gave us some pointers on great spots to visit while we were in-town. He even contacted us the next day on his DAY OFF to check in to make sure everything was ok! This is true commitment to his clients! More

Experience like no other I recently visited this Lexus dealership and I have to say that my experience was the best. I drove off driving the car I had in mind and most importa I recently visited this Lexus dealership and I have to say that my experience was the best. I drove off driving the car I had in mind and most important of all, I got a very decent deal. Mario Padron was the salesman that helped me. He was very kind and well prepared. Precise to answer all of my questions. I truly believe there should exist more dealerships like this one, and what's more important, they all should have more people like Mario. More