Lexus of Pembroke Pines

Went in looking for an IS and pretty much had an SC 430 pushed on me, a car I really could not afford. Dishonest, pushy sales team that will do anything to get a car off the lot. An awful experience, canno pushed on me, a car I really could not afford. Dishonest, pushy sales team that will do anything to get a car off the lot. An awful experience, cannot believe Lexus would even be associated with this dealership it really does not do much to help their reputation. More

I'm not a big 'review' guy but I did read these reviews before I bought my latest used car from Lexus of Pembroke Pines. I couldn't help but see a few negative reviews here, so I proceeded with caution for before I bought my latest used car from Lexus of Pembroke Pines. I couldn't help but see a few negative reviews here, so I proceeded with caution for my purchase. My salesman, Ray Hernandez, was easy to deal with and treated me like a friend. Everyone I came into contact during my purchase was pleasant and friendly. The transaction went smoothly. I bought a used Lexus and consider it a great value. I've no idea if I got the cheapest price but I did get a very well maintained car in excellent condition. Mine has over 100k on it but you'd never know it from how it looks and drives. I did get the opportunity to see how well Lexus of Pembroke Pines and Ray Hernandez are willing to stand behind what they sell. I drove home the night I bought and my outside mirrors wouldn't adjust properly, moving very intermittently. Ray was glad to take care of the problem immediately even though I had no warranty included. I guess the only thing Lexus of Pembroke Pines could have improved on is the detailing performed on the car. The insides of the windows needed cleaning especially the rear one and some dirt on the carpet behind the seats. If they have what you want in a car, I wouldn't hesitate dealing with Lexus of Pembroke Pines and would recommend you look for Ray Hernandez. More

Shady, misleading, and dishonorable. Horrible experience. They are cutthroat and will do anything to get a sale, even if it means doing things are are distasteful. Would not recommend buying a used car h They are cutthroat and will do anything to get a sale, even if it means doing things are are distasteful. Would not recommend buying a used car here. They are over priced, and are not willing to back up the cars they sell. Stay far far away from this business. More

We were shopping for a Lexus and visited this pembroke pines dealership from ft. lauderdale. It was not worth the drive, the dealer refused our trade and did not want to work with us. The next day we vi pines dealership from ft. lauderdale. It was not worth the drive, the dealer refused our trade and did not want to work with us. The next day we visited the Lexus dealer in coconut creek, and walked out with our first Lexus. The dealer from pembroke pines Lexus called us the next day to follow up with us; I GLADLY told him that we purchased our Lexus from JM Lexus, and he sounded alittle embarass!!!! More

Great Customer Service. Loved buying my new Lexus there! Would defenetly recommend! Everything was awesome from the begining till the end. Everybody was very knowledgeable and explained every step of the pr Would defenetly recommend! Everything was awesome from the begining till the end. Everybody was very knowledgeable and explained every step of the process to me and my husband! I'm really happy with the overall of my purchase More

Yanelys Bought many cars from this dealership for Yanelys Bought many cars from this dealership for almost 15 years to many to keep track of. I have new and used vehicles. Never had any problems, a Yanelys Bought many cars from this dealership for almost 15 years to many to keep track of. I have new and used vehicles. Never had any problems, always treated like family. I have referred friends and family no complaints. Will keep on buying cars from them, the process is painless. They even return my calls when they are on vacation if i have questions. I never feel rushed to buy a car like other dealers out there. The location is very convenient. I will never buy a car from anyone else. Yes there is a shortage of cars due to the Tsunami that devastated Japan. Dealership can not control mother nature people. More

the service i got from this dealer was good cant complain everything was done rite very kind polite excellent service i would recommend this dealer to someone. thank you everything was done rite very kind polite excellent service i would recommend this dealer to someone. thank you More

I guess that why this dealer has a 1.3 rating!!!! I I guess that why this dealer has a 1.3 rating!!!! I called to get a quote on a 2011 Lexus RX and the only thing this gentleman can tell me is that he I guess that why this dealer has a 1.3 rating!!!! I called to get a quote on a 2011 Lexus RX and the only thing this gentleman can tell me is that he can't not give me a quote unless I visit the dealer!? I ask him why and the only answer he can give me is because there is a shortage of cars! I guess they really don't want the bussiness! I'll just have to go buy my new Lexus somewhere else!!! Thx!!! You just made my decision a little bit easier!!! More