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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
15,249 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 15,249 reviews

August 11, 2018

Excellent customer service. Outstanding leadership We like to thank Mario Padron for a positive attitude and great product knowledge. I also would like to thank RAY Blanco for his role on appraising More

by Hank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RAY BLANCO used car manager 5-stars, Robert Ladaga, Rafael Esquivel, Mario F Padron
August 10, 2018

Great service. No pressure Patrick was wonderful to work with on my new SUV. I did not feel pressured and he was able to meet my requirements to get into a new vehicle. I look f More

by Dory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric in finance
August 08, 2018

Doesn't listen In the process of buying a new Lexus reached on to Pembroke Pines via their email system. They assigned Fred Carey. I was very specific of model and More

by flcars
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fred Carey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2018 -

Lexus of Pembroke Pines responded

Good Afternoon flcars: My name is Gil Grisales with Customer Relations. It's upsetting when anything, simple like this or complicated breaks our ability to do business with a customer. We have over 70 sales associates, all with different strengths and weakness. Perhaps Fred isn't as effective via email as he is in person. Please contact me however you like if I can assist in any capacity at all. My email is ggrisales@czag.net and my phone to text or call is 786-872-7604. I hope we may hear from you soon. We want to address and correct your experience 100%

August 06, 2018

Excellent The salesman Mario Padron was the best. He explained everything and answered all my questions He also offers the best deal for me. I will recommend hi More

by Mirian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Leon in finance, Mario F Padron
August 03, 2018

New IS300 Sales and service was great. I just believe that the price could have been a little better since I’ve been such a good paying customer showing from my More

by Superman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed I Yousuff
August 03, 2018

Very professional and prompt Love my new car. Mohammed was super professional and explained everything in detail. Always very attentive and answered all my questions. Thank you Le More

by Yaya1007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed I Yousuff
August 03, 2018

Great service experience Mellisa Ho was very professional and provided great service. Thank you Mellisa. I would definitely go back to this dealership for service. Mohamme More

by Miamiguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ho
July 31, 2018

Excellent My personal experience at Lexus of Pembroke has been excellent. From the Moment I walked in I was greeted at the door. The sales person was very know More

by Miguel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Haynes, Mario F Padron
July 27, 2018

Great Employees Hello This is my fourth Lexus I’ve purchased ftom this Dealer. I’m very happy with the service they provided. My sales person Earl Johnson was EXCE More

by Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earl Johnson. Sales. Finance Jorge Leon
July 24, 2018

Overall very friendly No is a good sales man, he was not pressuring me or my wife we picked the cars we wanted and her vehicle was appraised at a good value. There was only More

by Yaderb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Brown, Mohammed I Yousuff
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