Lexus of Pembroke Pines

excellent customer service The service guys at the drop off were very quick and courteous within minutes I got there a staff member approached the car confirming my arrival with The service guys at the drop off were very quick and courteous within minutes I got there a staff member approached the car confirming my arrival with my service person and also assisted me with removing items from my vehicle to waiting area. Great service Louis Aponte was my service person and was absent for the day however he called the following day to see how did my visit went and offered his assistance in any way if I’m not satisfied I was really impressed because frankly I was not very pleased with a few experiences I had since I lost Mr. Garcia. Thanks Louis . Good job . More

The best Lexus dealer in South Fla Great people special George Portillo first notch salesman I'm happy with my ES350 I recommend this dealer to anyone looking for good service and price Great people special George Portillo first notch salesman I'm happy with my ES350 I recommend this dealer to anyone looking for good service and price. More

Quick and very professional The service advisor Scott was very professional and provided excellent customer experience. The staff at the loaner office provided excellent service The service advisor Scott was very professional and provided excellent customer experience. The staff at the loaner office provided excellent service as well. The overall experience at Lexus of Pembroke Pines is always a great one. More

Great Service Scott provides great service and very informative. Used to go to Lexus of Kendall but Stop going do to overcharging me when they were not supposed to. Scott provides great service and very informative. Used to go to Lexus of Kendall but Stop going do to overcharging me when they were not supposed to. Made a switch to Lexus of Pembroke and great service so far. More

Professional, smooth, easy sale. I am very pleased with Alex, he is very professional and responsive. He always makes me feel welcome and cared for. I recommend him 100 %. I am very pleased with Alex, he is very professional and responsive. He always makes me feel welcome and cared for. I recommend him 100 %. More

Un professional service Don’t value other people time, excuse, not professional , no one cares, forget who is the real customer , no one checks if the job done right Don’t value other people time, excuse, not professional , no one cares, forget who is the real customer , no one checks if the job done right More

Excellent customer service cordial. easy to deal with. scheduling flexibility. right on time. friendly and nice environment/waiting area car cleanliness after service. cou cordial. easy to deal with. scheduling flexibility. right on time. friendly and nice environment/waiting area car cleanliness after service. courtesy simple and effective All of the above=Excellent client service More

15,000 mile service Professional, smooth, easy, quick. I went to the service center on a Sunday at 1:00pm. The receiver greeted me and efficiently noted mileage and did a Professional, smooth, easy, quick. I went to the service center on a Sunday at 1:00pm. The receiver greeted me and efficiently noted mileage and did a thorough inspection of my car. They were clearly busy. I had no appointment, however, I didn’t have to wait long to see Ed, my service person. I went to the cafe to eat something and do some work. So happy they had sockets that I could use to charge my computer. Received the call that my vehicle was ready at the agreed upon timeframe. Collected a clean, washed and well serviced car. More

First time lease. It is the first time I lease a car and I couldn’t be happier with the experience. I was the last costumer there (after hours). With that said, the ass It is the first time I lease a car and I couldn’t be happier with the experience. I was the last costumer there (after hours). With that said, the associates who assisted me were patient, courteous and profesional. I feel confident with the deal I got thanks to the sales associate who assisted me, he educated me in the process while working with me to fit the needs of what I was looking for. I definitely recomend this dealership and the associate who assisted me. More

Scott is excellent I am very pleased with Scott. He is very responsive and professional. He always makes me feel welcome and cared for. I always seek his help as he is h I am very pleased with Scott. He is very responsive and professional. He always makes me feel welcome and cared for. I always seek his help as he is honest and caring More