Lexus of Pembroke Pines

Collision Repair I recently had an auto accident and was referred to Lexus of PP for the repair. The only negative issue that I experienced was with Winiffer, who init I recently had an auto accident and was referred to Lexus of PP for the repair. The only negative issue that I experienced was with Winiffer, who initally handled our order. She neglected to respond to an issue I inquired about 3 times. The requests were in a chain of emails that made it clear all were received. However, I gave a 5 star rating because everything and everyone else was SUPERB!!! Chris and Elvis were SO nice, friendly, helpful, and professional, when we went to pick up the car, and the repair job is perfectly beautiful. I could not have asked for better. More

Great Service The service agent assigned to me Isidro Garcia was truly knowledgeable and empathetic he went above and beyond to get my problem resolved. He told me The service agent assigned to me Isidro Garcia was truly knowledgeable and empathetic he went above and beyond to get my problem resolved. He told me what he was going to do and followed through. I can't say enough about his great service and professionalism. He was truly a Life Saver! More

Great service I have an outstanding advisor in Andre And the service I always receive in this dealership is truly outstanding thruput the 19 years that we have bee I have an outstanding advisor in Andre And the service I always receive in this dealership is truly outstanding thruput the 19 years that we have been coming More

Great service after I had a problem . Jose the manager called me and made everything right by reaching out to me and explaining thoroughly to me after I had a problem . Jose the manager called me and made everything right by reaching out to me and explaining thoroughly to me More

Excellent customer service/prices/satisfaction Mario Padron give me state of the art customer service. I had an excellent experience. He answered to every question that I asked. He was patient, pr Mario Padron give me state of the art customer service. I had an excellent experience. He answered to every question that I asked. He was patient, professional and knowledgeable. I strongly recommend Mario Padron and Lexus of Pembroke Pines to everyone that is looking for a used or new car. More

Great service Mario is very pleasant and a great deal maker. This is my second time purchasing through him. I recommend him to all those I come in contact with. Mario is very pleasant and a great deal maker. This is my second time purchasing through him. I recommend him to all those I come in contact with. More

Accurate straight forward process I have Been a customer at Lexus Pembroke pines for about 6 years now and each time I have experienced the best service and financial support toward my I have Been a customer at Lexus Pembroke pines for about 6 years now and each time I have experienced the best service and financial support toward my vehicles. Joel Castillo and Oliver were very straight forward but yet very patient with my decision making for the options I had, and they gave me a deal I couldn't refuse. My wife and I left the dealer that day with a smile from ear to ear on our faces. More

Excelent service Thank you mario and jorge,you guys are the best,excelent service,fast and clear,the best experince buying a car in this country,than you once again an Thank you mario and jorge,you guys are the best,excelent service,fast and clear,the best experince buying a car in this country,than you once again and see you soon. More

Excellent service Have been bringing my cars to this dealership for over a decade. Sasha Tauber was the first Service advisor that took care of our cars. He provided im Have been bringing my cars to this dealership for over a decade. Sasha Tauber was the first Service advisor that took care of our cars. He provided impeccable care for years and then once he left the service quality went down the tubes UNTIL Carlos Perez joined their team and now with Carlos taking care of our cars the service quality is back to being top notch. Thanks Carlos! More

Great customer service. They are friendly and quick turnarou They were very helpful and accommodating. Car was fixed in a very timely manner. Was in and out in a very short period of time. They were very helpful and accommodating. Car was fixed in a very timely manner. Was in and out in a very short period of time. More