Lexus of Pembroke Pines

Great service I came in yesterday for 1:30 appt and was not service due to they where to busy.So I was rescheduled for today, I came in and dealt with Melissa Ho. I came in yesterday for 1:30 appt and was not service due to they where to busy.So I was rescheduled for today, I came in and dealt with Melissa Ho. She really made it a great experience and took the time to educate me on little things I didn't know. She really made it a great experience and strongly recommend her. Thank you for your great service!!! More

Flat tire Overall a positive experience both the people were extremely friendly resourceful and efficient.... I had a nail in my tire which was done with utmost Overall a positive experience both the people were extremely friendly resourceful and efficient.... I had a nail in my tire which was done with utmost efficiency and quickness More

Excellent Andre my service writer did a amazing job everything went excellent the service to the car was excellent and they washed the car great job inside and Andre my service writer did a amazing job everything went excellent the service to the car was excellent and they washed the car great job inside and out More

Excellent, attentive, patient Dairon and Jorge were extremely courteous and knowledgeable. They made our buying experience effortless and enjoyable. I highly recommend their opera Dairon and Jorge were extremely courteous and knowledgeable. They made our buying experience effortless and enjoyable. I highly recommend their operation to future clients.4 More

Lexus service is back on track Had been going to lexus of Pembroke Pines since I bought my Lexus Sc 430 2006. I only bring it there to be serviced and for regular maintenance. Had Had been going to lexus of Pembroke Pines since I bought my Lexus Sc 430 2006. I only bring it there to be serviced and for regular maintenance. Had one bad experience when A part was to be changed and they put back same old worn part which caused my car to stall in a middle of a highway. I had to wait on a hot summer day for 3 hours for a tow truck to bring it back to Lexus . This is when we found out the part was not changed because they ask me to purchase same part again. Was so upset, they lost my trust, do I believe anything they say now. Spoke to the manager and he made it right. I start going back again and so far so good. I like they still give me a loaner when I bring my car to be serviced or maintained. More

Excellent experience The entire team was attentive and made my experience very pleasant. The found the right vehicle for me and the features fit my needs. I would highly r The entire team was attentive and made my experience very pleasant. The found the right vehicle for me and the features fit my needs. I would highly recommend this team and the dealership. More

Service I recently went to this dealership to service my Lexus. Melissa Ho attended to me and provided great service. I plan to return to this dealership for I recently went to this dealership to service my Lexus. Melissa Ho attended to me and provided great service. I plan to return to this dealership for service in the future. More

Excellent Sales Service Mohammad is an awesome sales agent to work with. My shopping experience was completely via text and email.. i drove 250 miles to get the aggressive de Mohammad is an awesome sales agent to work with. My shopping experience was completely via text and email.. i drove 250 miles to get the aggressive deal which no dealer could offer. Dealership visit was very friendly and quick. Not many number games or selling other services beyond what i wanted. Very straight forward!!! Thanks Mohammad and Moris! More

Mo goes the extra mile. Mo is a man of his word Mo found the very best deal( we looked at many Lexus dealerships ). We have been loyal to J M Lexus for our last 5 suv’s But felt their service decli Mo found the very best deal( we looked at many Lexus dealerships ). We have been loyal to J M Lexus for our last 5 suv’s But felt their service decline and their 1 price policy not competitive with the other Lexus dealers. Mo went the extra mile gave us great service and a great price. Boris in finance was outstanding to work with as well. We are Pembroke Pines Lexus customers now !! Thanks Mo ! More

Good dealership to work with. Thanks Melissa, excellent customer service. The service is good, but they take to long to complete the service. Around 3 waiting hours, even with app Thanks Melissa, excellent customer service. The service is good, but they take to long to complete the service. Around 3 waiting hours, even with appointment. More