Lexus of Pembroke Pines

I brought my 2019 Lexus 570lx in to be serviced Wednesday, December 4th with Gustavo. Gustavo was very professional and courteous. The service department was very prompt in receiving my vehicle whe Wednesday, December 4th with Gustavo. Gustavo was very professional and courteous. The service department was very prompt in receiving my vehicle when I arrived. However, I picked my vehicle up two hours later to find my truck was dirty and my oil level still low. I live in Palmetto Bay and to drive to Lexus of Pembroke Pines and be treated this way for the second time is UNPROFESSIONAL. The first time this happened, I spoke with the service manager and complained. His solution was to send someone to my home to change/add oil to my vehicle in my driveway. I was motified to know, a technician came to my home to do this. I thought to myself, how many of his clients he would have their oil changed in their driveway? To have the same issue again, not to mention I am a BLACK FEMALE. I am definitely looking into having my vehicle serviced at Lexus of Kendall from now on and not going all the way back to Pembroke Pines to be treated the same way again!!!! More

Best car buying experience of my life. Samir greeted me in the lot, met my price and had me driving home in 2 hours! I brought the car back a week later to get a few of the extras we negotiated taken care in the lot, met my price and had me driving home in 2 hours! I brought the car back a week later to get a few of the extras we negotiated taken care of and Samir facilitated every step of the way. Super easy and EXCELLENT customer service. I’m a customer for life! More

I took my car into Lexus of Pembroke Pines for an a/c issue & they were efficient in diagnosing & fixing the problem! They’re always very helpful. issue & they were efficient in diagnosing & fixing the problem! They’re always very helpful. More

Great customer service Nice showroom Very nice people Great customer service Nice showroom Very nice people at the Cafè Great menu Finance is quick and not overwhelming Love service loaner compl Great customer service Nice showroom Very nice people at the Cafè Great menu Finance is quick and not overwhelming Love service loaner complementary Pembroke Pines is the best of all Lexus showroom More

Zee is professional, knowledgeable, and helpful. He took the time to make sure I found the right car. I had a great experience and walked away very happy with my new Lexus! the time to make sure I found the right car. I had a great experience and walked away very happy with my new Lexus! More

Great service and very professional. I just bought my first lexus suv and I am very satisfied with my purchase and I will definitely go there for my future car purchase. I just bought my first lexus suv and I am very satisfied with my purchase and I will definitely go there for my future car purchase. More

Perfect service. Very knowledgeable and professional employees!!! Service been complete at time been promised. Car been delivered to us after been completely refreshed. Will definitely come back. employees!!! Service been complete at time been promised. Car been delivered to us after been completely refreshed. Will definitely come back. More

Very good, quick service on my RX 350 with Jeremy, who was accommodating, knowledgeable, and efficient. I would recommend Pines Lexus to anyone looking for a new Lexus or for service on a Lexus. was accommodating, knowledgeable, and efficient. I would recommend Pines Lexus to anyone looking for a new Lexus or for service on a Lexus. More

Very pleased with the experience. Zee Hanif is a very knowledgeable, professional and friendly salesman. Thank you so very much Zee and Lexus of Pembroke Pines!! Gracias Zee!! knowledgeable, professional and friendly salesman. Thank you so very much Zee and Lexus of Pembroke Pines!! Gracias Zee!! More

We had a very positive experience at Lexus of Pembroke Pines.. The entire sales team were very attentive and knowledgeable about the vehicle we purchased. We would highly recommend our salesman, Richa Pines.. The entire sales team were very attentive and knowledgeable about the vehicle we purchased. We would highly recommend our salesman, Richard Monivis, who was extremely knowledgeable and thoughtful about our needs. More