Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Pembroke Pines
Pembroke Pines, FL
15,250 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Filter Reviews By Type
Showing 15,250 reviews
March 13, 2020
Carlos provides exceptional service on my recent visit! He was attentive and kept me apprised of each step. In addition he secured a discount for me. He was attentive and kept me apprised of each step. In addition he secured a discount for me. More
by Larapenn
Employees Worked With
Carlos
March 13, 2020
Terrible experience. Waited 35 minutes for the service person to show up. Spoke to supervisor to no avail. Finally got assistance. Car returned dirty greasy person to show up. Spoke to supervisor to no avail. Finally got assistance. Car returned dirty greasy More
by lewis33024
Employees Worked With
Don’t remember his name he never showed up
March 13, 2020
Jermery in service was wonderful, he made sure my car was taken care of accordingly and within a quick time frame. The car wash was mediocre and definitely could be more detail oriented. taken care of accordingly and within a quick time frame. The car wash was mediocre and definitely could be more detail oriented. More
by BRITTNEY.FERGUSON
Verified CustomerMarch 13, 2020
Carlos Perez was awesome. He was attentive to the problem I presented with. He explained the process and the duration of my wait time. Great employee. problem I presented with. He explained the process and the duration of my wait time. Great employee. More
by MIGITBABE
Employees Worked With
March 13, 2020
Patrick, a great sales person to work with I went to Lexus of Pembroke Pines because my neighbor recommended Patrick, she is on her second lease with him. When we met he offered 2 options, mak I went to Lexus of Pembroke Pines because my neighbor recommended Patrick, she is on her second lease with him. When we met he offered 2 options, make sure I was OK and comfortable with both. My wife wanted another model and gave us a great offer that we accepted. I expect to return by the time the lease ends. More
by JOSEMANUEL.RODRIGUEZC
Employees Worked With
March 13, 2020
My service guy, Carlos, was fabulous.However they did not clean my car. They gave it back to me dirty and I expected better! They should have washed and vacuumed my car. clean my car. They gave it back to me dirty and I expected better! They should have washed and vacuumed my car. More
by OLGAESPINOSA
Employees Worked With
March 12, 2020
Rey Santos and Moez Sachedina were great to work with. They made my experience painless regardless of my trade-in situation. I appreciate the hard work they put in to get me back into a Lexus. Yay! They made my experience painless regardless of my trade-in situation. I appreciate the hard work they put in to get me back into a Lexus. Yay! More
by TRACY_1968
Employees Worked With
Rey Santos
March 12, 2020
Best car purchase experience I'm a first time Lexus buyer and I must say I had an amazing buying experience. My salesman, Tom, was excellent and very patient and understanding. I'm a first time Lexus buyer and I must say I had an amazing buying experience. My salesman, Tom, was excellent and very patient and understanding. After the purchase, he showed me how to operate all the gadgets on the car. My financing experience was also very good. They explained all the available options without pushing the sale. Overall, great experience and customer service. More
by WHOAMI91
Employees Worked With
March 12, 2020
Norma Etzel was such a professional sales rep, giving me an excellent service, she made me feel confident about selecting the perfect car to cover all my needs. Since I arrived to the dealer, we had a great an excellent service, she made me feel confident about selecting the perfect car to cover all my needs. Since I arrived to the dealer, we had a great connection, she went above and beyond my expectations. Dairon at sales Dept, he also was amazing, professional and courteous. Giving me a great deal on my new Lexus NX 300. More
by guedezrobert
Employees Worked With
Norma Etzel, Sales Dept And Dairon, finance
