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Lexus of Pembroke Pines
Pembroke Pines, FL
15,249 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 15,249 reviews
March 16, 2020
Excellent customer service. Very professional and Excellent customer service. Very professional and patient.Lexus of Pembroke Pines 100% positive feedback. Especially Boris and Cesar.😉 Both are the Excellent customer service. Very professional and patient.Lexus of Pembroke Pines 100% positive feedback. Especially Boris and Cesar.😉 Both are the perfect team for a good deal. More
by CLAUDIAYINET
Verified Customer
March 16, 2020
My service advisor was amazing. He really took care of me and recommended the best solution for my brake issue. He was honest and fair. and recommended the best solution for my brake issue. He was honest and fair. More
by Fitzpatrick.Ryan.J
Employees Worked With
March 16, 2020
Verbal communication. They always seem to error on the side of extra money. After many years, I might have to switch to infinity. They must have so many fake reviews side of extra money. After many years, I might have to switch to infinity. They must have so many fake reviews More
by barrybrodsky
Employees Worked With
Reggie King
March 16, 2020
I took my Lexus ES350 for service at Lexus of Pembroke Pines last Friday and the reception and service was excellent which made it a wonderful experience. Andre Rust the Service Advisor greeted me profess Pines last Friday and the reception and service was excellent which made it a wonderful experience. Andre Rust the Service Advisor greeted me professionally as usual and had everything setup for me in a short time. I got the loaner and was on my way to work. Andre called later to update my on the service results and when the vehicle would be ready. It's such a pleasure doing business at this dealership. Service, Loaner agents and cashiers are all pleasant to deal with. More
by beckforj
Employees Worked With
Andre Rust
March 16, 2020
Service maintence My service representative has always provide the utmost assistance as it relates to my service maintenance experience. Thanks John for the many years My service representative has always provide the utmost assistance as it relates to my service maintenance experience. Thanks John for the many years of special attention when addressing the needs of my car. More
by DST20012000
March 15, 2020
Thank you Jeremy for excellent and quick service as usual. My car was checked, serviced and washed after. Everything took as predicted, one hour. Very polite and highly professional. usual. My car was checked, serviced and washed after. Everything took as predicted, one hour. Very polite and highly professional. More
by APTIVA90
Employees Worked With
March 15, 2020
Service was quick and efficient. Carlos Perez is my service adviser and always makes me feel welcome. The waiting areas and cafe are always pleasant. Highly recommend service department. service adviser and always makes me feel welcome. The waiting areas and cafe are always pleasant. Highly recommend service department. More
by MUNOZ207
Employees Worked With
Carlos Perez
March 15, 2020
Jose provided fast and efficient service as usual! I received my loaner vehicle quickly and my car was ready for me to pickup in no time! Thank you! received my loaner vehicle quickly and my car was ready for me to pickup in no time! Thank you! More
by KATHLEENPAI88
Employees Worked With
Jose
March 15, 2020
People nice and on time. Opened hood and wiper fluid top People nice and on time. Opened hood and wiper fluid top open and not filled :( I topped it off. I assume wiper blades changed and new battery in People nice and on time. Opened hood and wiper fluid top open and not filled :( I topped it off. I assume wiper blades changed and new battery in my key fop... More
by RLEVY3
Employees Worked With
Carlos - good guy.
March 15, 2020
The service advisor greeted me professionally and with a great smile. Excellent service, answered all my questions promptly. At the time my car was ready, he explained all worked done inside my car. Overa great smile. Excellent service, answered all my questions promptly. At the time my car was ready, he explained all worked done inside my car. Overall satisfied! More
by mets#26
Employees Worked With
