Lexus of Pembroke Pines

Maintenance my vehicle less then 30 days after purchase My sales person was very kind and attentive. However, I purchased an L/Certified vehicle and in less than 30 days I had to pay to resurface my rotors. My sales person was very kind and attentive. However, I purchased an L/Certified vehicle and in less than 30 days I had to pay to resurface my rotors. Once I found out, I called my sales person right away and he informed me that his Manager said there wasn't anything they could do about it. The vehicle was checked prior to me purchasing. Obviously the vehicle wasn't properly checked since my rotors had to be resurfaced so soon. My vehicle had less then 29K miles and should not require resurfacing. I don't believe in the way they practice business and regret purchasing my vehicle from them. Be warned and make sure to ask for all inspection records prior to purchase to have proof of history. That way you don't have to spend more money after already paying $30,000+ for a car. More

Thank you Carlos! Excellent scheduled service. Car service was very good, loaner department did great job, very prompt, car wash was okay, not great. Otherwise, everything was very good. Stay safe! service was very good, loaner department did great job, very prompt, car wash was okay, not great. Otherwise, everything was very good. Stay safe! More

Very good experience Excelente atención, trabajo profesional realizado en tiempo bastante aceptable; me gustaría que limpien todos los vidrios por dentro y detallaran mas Excelente atención, trabajo profesional realizado en tiempo bastante aceptable; me gustaría que limpien todos los vidrios por dentro y detallaran mas por el exterior del vehiculo More

We did not expect to have to wait till 12 noon to see finance as our appointment was at 10:30 to purchase car.car was clean and beautiful.Felt like a new car even though it was a 2018. finance as our appointment was at 10:30 to purchase car.car was clean and beautiful.Felt like a new car even though it was a 2018. More

Excelent and professional. good client staff relationship. Prompt response. The car was delivered to my house. The person taking care of the paperwork was efficient, clear in hi good client staff relationship. Prompt response. The car was delivered to my house. The person taking care of the paperwork was efficient, clear in his explanation and nice. More

Lorena and Jorge from finance were so amazing! After having an awful experience at JM Lexus, working with them was a breath of fresh air! having an awful experience at JM Lexus, working with them was a breath of fresh air! More

This is one of the best service experiences I’ve had at any establishment. The staff was very friendly and communicative and my car was done fast. Will definitely go back and recommend the Lexus Body shop any establishment. The staff was very friendly and communicative and my car was done fast. Will definitely go back and recommend the Lexus Body shop to anybody! More

Such a great experience! Frank Guerrero was super helpful, he got me the exact car that I wanted and made the whole process super quick and easy! I would defiantly recommend g Frank Guerrero was super helpful, he got me the exact car that I wanted and made the whole process super quick and easy! I would defiantly recommend going to Lexus of Pembroke Pines and would highly recommend Frank Guerrero to anyone who goes there. More

I was a very pleasant experience. Darren the salesman was great. I would differently recommend he . Also Luis, gema and Rohan. Best experience I’ve had buying a car was great. I would differently recommend he . Also Luis, gema and Rohan. Best experience I’ve had buying a car More