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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
15,248 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 15,248 reviews

March 24, 2020

I’m so happy because I received VIP service and I got the Lexus I want. Also I’m happy with Mr. Vlad, Mr Monivis and Mr. Boris Argudin More

by CHRISUREP01
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Boris Argudin
Mar 24, 2020 -

Lexus of Pembroke Pines responded

Thank you for your business and this review. It's fantastic to hear that our staff provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership!

March 24, 2020

I went to do a routine service on my 2016 RX350 vehicle and ended up leasing to buy and trading my vehicle for a 2020 RX350. The Sales Rep that worked with me from Walking the parking lot and choosing the More

by DONAALINDO
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yucel Genc
Mar 25, 2020 -

Lexus of Pembroke Pines responded

Donna, Thank you for your very kind review regarding your recent experience working with Tom. We strive to make sure that all of our customers leave happy, and it's great to hear that Tom was able to match you up with a new 2020 RX350. We are pleased you had an excellent experience here at Lexus Of Pembroke Pines.

March 23, 2020

Excellent and professional service! Thank You Frank Gato. It was a pleasure doing business with you. You represent your organisation very well. I am very happy with my purchase. More

by JUDITH.J.RICHARDSON06
Recommend Dealer
Yes
Employees Worked With
Andres Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank,Gato
Mar 23, 2020 -

Lexus of Pembroke Pines responded

Thanks, Judith, it's fantastic to hear that Frank and the team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lexus Of Pembroke Pines!

March 23, 2020

Awesome and priviledged treatment!!! I loved the way we were treated there and the whole team was pushing hard to get the deal done, specially Norma who did an outstanding job! More

by RGLASS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norma
Mar 23, 2020 -

Lexus of Pembroke Pines responded

Thank you, it's great to hear that Norma and the team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus Of Pembroke Pines!

March 23, 2020

First time there to service my car didn't know where to go people just point and tell you over there never was treated like that when I buy a car from infinite they take you to the waiting are and where to More

by judyjudy4255
Recommend Dealer
No
Employees Worked With
Dont remember name
Apr 11, 2020 -

Lexus of Pembroke Pines responded

Hello, Judy, Thank you for taking the time to review our dealership and bringing this to our attention. We'd like to apologize for the miscommunication and inconvenience you experienced during your recent service visit. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If you are open to discussing, please reach out to us.

March 22, 2020

Excellent service as always and Jose makes it extra pleasant, always going out of his way to give excellent customer service. I will never go anywhere else. More

by SOFLASKATING
Recommend Dealer
Yes
Employees Worked With
Jose
Mar 22, 2020 -

Lexus of Pembroke Pines responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus Of Pembroke Pines.

March 22, 2020

Pick-Up Service Excellent service provided by Lexus of PP. I appreciate the flexibility of picking up your vehicle from any location. This allows one to go about th More

by ICGONZALEZ624
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis Llorens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2020 -

Lexus of Pembroke Pines responded

Thank you so much for your excellent review! We are so glad that Luis had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus Of Pembroke Pines. Please don't hesitate to reach out if you need anything else.

March 22, 2020

Andrew was very nice and helpful. He called 30 minutes before arrival and answered all of our questions. Michelle Alter was instrumental in making this happen. She has been helping us for many years. This More

by HBL923
Recommend Dealer
Yes
Employees Worked With
Michele Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2020 -

Lexus of Pembroke Pines responded

Thank you for your business and for this review. We're happy to hear Andrew and Michelle were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 22, 2020

I am satisfied with the service That I received last Friday. Jeremy Is proficient and professional. I was attended right away And my car is good! More

by malorym4
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2020 -

Lexus of Pembroke Pines responded

Thank you for the kind words for Jeremy and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 22, 2020

Excellent service! I’m glad I went to Lexus of Pembroke Pines. This was my second purchase. I went for a service on my previous vehicle and ended up trading it in. Awesome! More

by SHENELLEB
Recommend Dealer
Yes
Employees Worked With
Victor Danilov
Mar 23, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience and hope you're enjoying your new Lexus!

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